Customer Ratings & Reviews
- Model:
- 349324-01
- SKU:
- 6492946
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the Pure Cool Purifying Fan TP01 Tower's air quality, noise level, and ease of use, frequently praising its ability to improve air quality and operate quietly. Many appreciate the sleek design and convenient remote control. However, some customers find the price to be high and the fan speed somewhat average. A few also mention the size as a potential drawback.
This summary was generated by AI based on customer reviews.
Really good fan, but this was sold to me as a puri
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is mainly a fan, I thought this was a purifier. It doesn’t even have the percentage of how clean the air is.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Evelyn, this is Kelly with Dyson. I am sorry to read your review and learn how disappointed you are in your Dyson Pure Cool air purifier and fan. Dyson Pure Cool features a HEPA filter to remove 99.97% of allergens and pollutants as small as 0.3 microns, including pollen, dust, mold spores, bacteria and pet dander. The second layer in the filter contains activated carbon to capture household odors and volatile organic compounds like paint fumes. The machine also features a sleep timer, oscillation and 10 air speed settings. We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at askdysonUS@dyson.com. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support
Waste of money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks don’t waste the money it’s loud and doesn’t get that cold.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Cynthia, this is Kelly with Dyson. Our Purifiers & fans do not have Freon, so they are not an air conditioner, but it does work better than standard fans. Dyson fans use Air Multiplier technology to create a powerful stream of uninterrupted airflow. Air is accelerated through an annular aperture, creating a high-velocity jet of air. This passes over an air foil-shaped ramp, channeling its direction and creating areas of low pressure behind and around the fan. The change in pressure forces surrounding air to be drawn into the airflow, resulting in a powerful stream of smooth cooling air. If you have any other questions/concerns, please get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Dyson
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too loud for what we needed it for. Not too happy with delivery service on furst one.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello, this is Kelly with Dyson. We're sorry to hear that in your use, you found the noise level from your TP01 to be too loud. If you have any questions or concerns about this machine that we can help with, please do not hesitate to get in touch with us at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Pretty junky for the price!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought because it was on sale, hate it. It doesnt work well and im going to return it.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We're sorry that your TP01 Pure Cool isn't working as you had hoped. If you have any product questions that we can help with, don't hesitate to reach out to us at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Blows hot air way to much for a fan too! Easy to put together just didn’t cool the room of my office as expected really disappointed with my purchase.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We're sorry to learn of your disappointment with the Dyson TP01 Pure Cool tower. Dyson Pure Cool features a HEPA filter to remove 99.97% of allergens and pollutants as small as 0.3 microns, including pollen, dust, mold spores, bacteria and pet dander. The second layer in the filter contains activated carbon to capture household odors and volatile organic compounds like paint fumes. The machine also features a sleep timer, oscillation and 10 air speed settings.
Our Purifiers & fans do not have Freon, so they are not an air conditioner, but it does work better than standard fans. Dyson fans use Air Multiplier technology to create a powerful stream of uninterrupted airflow. Air is accelerated through an annular aperture, creating a high-velocity jet of air. This passes over an air foil-shaped ramp, channeling its direction and creating areas of low pressure behind and around the fan. The change in pressure forces surrounding air to be drawn into the airflow, resulting in a powerful stream of smooth cooling air.
We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at [email protected]. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support
Works poorly
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now that we have a late summer heat wave, this dyson product does nothing to cool a single room! Poor quality - definitely doesn’t cool a small room
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson.
I am sorry to read your review and learn how disappointed you are in your Dyson Pure Cool air purifier and fan. Dyson Pure Cool features a HEPA filter to remove 99.97% of allergens and pollutants as small as 0.3 microns, including pollen, dust, mold spores, bacteria and pet dander. The second layer in the filter contains activated carbon to capture household odors and volatile organic compounds like paint fumes. The machine also features a sleep timer, oscillation and 10 air speed settings.
Our Purifiers & fans do not have Freon, so they are not an air conditioner, but it does work better than standard fans. Dyson fans use Air Multiplier technology to create a powerful stream of uninterrupted airflow. Air is accelerated through an annular aperture, creating a high-velocity jet of air. This passes over an air foil-shaped ramp, channeling its direction and creating areas of low pressure behind and around the fan. The change in pressure forces surrounding air to be drawn into the airflow, resulting in a powerful stream of smooth cooling air.
We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at [email protected]. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support
Awful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't even remove dust out of the air let alone bacteria. Awful. To be Frank, it doesn't even make an effective fan.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. I am sorry to read your review and learn how disappointed you are in your Dyson Pure Cool air purifier and fan. Dyson Pure Cool features a HEPA filter to remove 99.97% of allergens and pollutants as small as 0.3 microns, including pollen, dust, mold spores, bacteria and pet dander. The second layer in the filter contains activated carbon to capture household odors and volatile organic compounds like paint fumes. The machine also features a sleep timer, oscillation and 10 air speed settings.
Our Purifiers & fans do not have Freon, so they are not an air conditioner, but it does work better than standard fans. Dyson fans use Air Multiplier technology to create a powerful stream of uninterrupted airflow. Air is accelerated through an annular aperture, creating a high-velocity jet of air. This passes over an air foil-shaped ramp, channeling its direction and creating areas of low pressure behind and around the fan. The change in pressure forces surrounding air to be drawn into the airflow, resulting in a powerful stream of smooth cooling air.
We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at [email protected]. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support
Started throwing F2 and F3 codes after 3 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started throwing F2 and F3 codes after 3 months - past the return date - an expensive broken fan.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Aflan, this is Kelly with Dyson. We're sorry to hear that you're having trouble with your Dyson TP01 Pure Cool™ Purifying Fan. We would be more than happy to troubleshoot these error codes with you. Most issues with our machines can be resolved by simple yet effective troubleshooting you can do right at home. Feel free to reach out to us at askdysonUS@dyson.com and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
This fan sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loud and very soft air velocity at full speed. Very disappointed would strongly not recommend.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. I am sorry to read your review and learn how disappointed you are in your Dyson Pure Cool air purifier and fan. Dyson Pure Cool features a HEPA filter to remove 99.97% of allergens and pollutants as small as 0.3 microns, including pollen, dust, mold spores, bacteria and pet dander. The second layer in the filter contains activated carbon to capture household odors and volatile organic compounds like paint fumes. The machine also features a sleep timer, oscillation and 10 air speed settings.
We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at askdysonUS@dyson.com. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support
Not cool so buyer beware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like it not cool enough, so i return it asp
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello BrendaB, This is Amanda from Dyson. The TP01 Pure Cool Tower is not an air conditioning unit, that refrigerates the air. Rather, it cools you by moving the air over and around you. Hope this helps! Amanda Dyson Customer Support
Fan is definitely not worth $500
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fan doesn’t throw our cool air, not powerful at all, and is definitely not worth $500. Disappointed 100%
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. I am sorry to read your review and learn how disappointed you are in your Dyson Pure Cool air purifier and fan. Dyson Pure Cool features a HEPA filter to remove 99.97% of allergens and pollutants as small as 0.3 microns, including pollen, dust, mold spores, bacteria and pet dander. The second layer in the filter contains activated carbon to capture household odors and volatile organic compounds like paint fumes. The machine also features a sleep timer, oscillation and 10 air speed settings.
Our Purifiers & fans do not have Freon, so they are not an air conditioner, but it does work better than standard fans. Dyson fans use Air Multiplier technology to create a powerful stream of uninterrupted airflow. Air is accelerated through an annular aperture, creating a high-velocity jet of air. This passes over an air foil-shaped ramp, channeling its direction and creating areas of low pressure behind and around the fan. The change in pressure forces surrounding air to be drawn into the airflow, resulting in a powerful stream of smooth cooling air.
We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at [email protected]. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support
Poor product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not do what it claims to do. The fan provides no air and the air does not feel purified.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello, this is Kelly with Dyson. I am sorry to read your review and learn how disappointed you are in your Dyson Pure Cool air purifier and fan. Dyson Pure Cool features a HEPA filter to remove 99.97% of allergens and pollutants as small as 0.3 microns, including pollen, dust, mold spores, bacteria and pet dander. The second layer in the filter contains activated carbon to capture household odors and volatile organic compounds like paint fumes. The machine also features a sleep timer, oscillation and 10 air speed settings.
Our Purifiers & fans do not have Freon, so they are not an air conditioner, but it does work better than standard fans. Dyson fans use Air Multiplier technology to create a powerful stream of uninterrupted airflow. Air is accelerated through an annular aperture, creating a high-velocity jet of air. This passes over an air foil-shaped ramp, channeling its direction and creating areas of low pressure behind and around the fan. The change in pressure forces surrounding air to be drawn into the airflow, resulting in a powerful stream of smooth cooling air.
We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at askdysonUS@dyson.com. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support
The fan it’s very noisy, and not to strong.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was expecting something better for the price. Too noisy Not to strong
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Clau, this is Kelly with Dyson. We are sorry to hear that in your use, you found the Dyson Pure Cool Tower to be too noisy. Dyson Pure Cool features a HEPA filter to remove 99.97% of allergens and pollutants as small as 0.3 microns, including pollen, dust, mold spores, bacteria and pet dander. The second layer in the filter contains activated carbon to capture household odors and volatile organic compounds like paint fumes. The machine also features a sleep timer, oscillation and 10 air speed settings. While your fan will make some noise, especially on higher levels, we wouldn't expect the noise to bee overwhelming. We're also sorry to hear that you've encountered a lack of airflow from your machine. This is certainly not what we would expect to hear, nor the experience we would ever want or expect for any of our valued owners. We would value the opportunity to ensure that your vacuum is performing as designed. Please feel free to email [email protected] we are happy to provide you with support.
Best wishes,
Kelly
Dyson Customer Support
Trash
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within the return period. Stopped  oscillating
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Grey, this is Kelly with Dyson. It's frustrating to hear that your TP01 stopped oscillating while in use. We do offer a full 2-year guarantee on this machine and would be happy to help troubleshoot any issues you're having. Please get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working less than a month after purchasing
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there Olivia, this is Tia with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson TP01. We would value the opportunity to learn more about your experience as we're committed to customer satisfaction and want to address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Tia
Dyson Customer Support
- Pros mentioned:Air quality, Noise level
Great addition
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition. Moves air quietly and quickly. Cools down the room without creating excess noise
I would recommend this to a friend Doesn't work as great as I thought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well...we put this in the loft to help keep the air cool and clean but it is still hot up there.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. I am sorry to read your review and learn how disappointed you are in your Dyson Pure Cool air purifier and fan. Dyson Pure Cool features a HEPA filter to remove 99.97% of allergens and pollutants as small as 0.3 microns, including pollen, dust, mold spores, bacteria and pet dander. The second layer in the filter contains activated carbon to capture household odors and volatile organic compounds like paint fumes. The machine also features a sleep timer, oscillation and 10 air speed settings.
Our Purifiers & fans do not have Freon, so they are not an air conditioner, but it does work better than standard fans. Dyson fans use Air Multiplier technology to create a powerful stream of uninterrupted airflow. Air is accelerated through an annular aperture, creating a high-velocity jet of air. This passes over an air foil-shaped ramp, channeling its direction and creating areas of low pressure behind and around the fan. The change in pressure forces surrounding air to be drawn into the airflow, resulting in a powerful stream of smooth cooling air.
We're keen to learn more about your experience to provide support. Please feel free to reach out to us directly at [email protected].
Best wishes,
Kelly
Dyson Customer Support
Fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced barely blows not worth it at all should get something else
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Tia from Dyson! We're very sorry to hear you say this and are always keen to help. We want you to love your Dyson machine from the first day and assure you our support team is always at the ready, should you need us.
If you're in need of Dyson troubleshooting assistance, please don't hesitate to reach our support team at askdysonus@dyson.com. Thank you for choosing Dyson technology!
Best wishes,
Tia
Dyson Customer Support
Yuh
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really good for cooling It was an okay product
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. Our Purifiers & fans do not have Freon, so they are not an air conditioner, but it does work better than standard fans. Dyson fans use Air Multiplier technology to create a powerful stream of uninterrupted airflow. Air is accelerated through an annular aperture, creating a high-velocity jet of air. This passes over an air foil-shaped ramp, channeling its direction and creating areas of low pressure behind and around the fan. The change in pressure forces surrounding air to be drawn into the airflow, resulting in a powerful stream of smooth cooling air.
If you have further questions/concerns that we can help to address, please feel free to reach out to us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Over priced, poor quality and does not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great concept but not functional but I would get another one if it was given to me free.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Shirley, this is Kelly with Dyson. We're sorry to hear that you've encountered issues with your Dyson TP01 Pure Cool Tower. While I'm not certain what has stopped working, or hasn't been functional for you, this isn't what we would expect your experience to be with any Dyson product. Rest assured, we're definitely keen to provide you with support to assist with the problem. Also, while we don't expect problems to occur, Dyson does back your new purchase from an authorized retailer with a free two year guarantee. To ensure we're available to assist our valued owners, we include our helpline number directly on all of our units, make ourselves available to assist via live chat directly on our site, as well as 24 hours a day via email. Please feel free to contact us directly at [email protected]. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support