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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 1067 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Pure Hot + Cool Link Purifier Heater HP02 for its effective heating and air purification capabilities, along with its relatively quiet operation and ease of use. Many appreciate its compact size and the functionality of the fan. However, some customers find the product expensive and experience challenges with app connectivity and remote control reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,067 reviews
  • Rated 3 out of 5 stars

    Not worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it until a few months later it stopped working. Dealing with Dyson is very challenging. Finally was able to send it to be repaired where it’s been over a month. Not my first Dyson product but first time with an issue. Quite frustrating.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Energy efficient and smart look.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well hearing the living area that includes my parrot’s cage. He enjoys it more than we do and saves on our hearing bills by lowering the gas boiler.

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Major Satisfaction with Major Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb Engineering. The fan circulation features provide cooling even on a hot day. The heating function work quickly and provides plenty of heat.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Auto shuts off when using heat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but turns off after 8 hours if in heat mode. There’s no way to change this setting. We use this overnight and in our RV, and the auto turn off is obnoxious at best, life-threatening at worst.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best fan/heater!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly? I love this thing! Perfect temperature every time, super easy to maintain and very effective. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my need!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my "extra" bedroom, only occasionally used. The room isn't well heated/cooled and, being mostly used for storage, is somewhat dusty. This does just what I need for all seasons, and is very quiet (does not have the apparent airflow of standard fans because of its design.) Heated the rather small room quickly Having "purification" is a significant feature for me. Wi-fi control is a nice feature--allows things like scheduling for a week that the basic remote does not. Pricey, but a few years ago we had a fire caused by a too old space heater, so we are a little leery of such things. I am happy with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection in form and function

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has such a beautiful design! The heating function is quiet, fast and did not feel like it dried up the air. The comfort it provides on a cold winter night is unsurpassed. The remote is small, slick and magnetically attached to the unit. The air filter removed cooking smell leaving the air so fresh. This is such a great unit, I would gladly have one in each room, which is not possible due to the price. Once you have a Dyson, it will be hard to go to anything else. This is closest to perfection as I have seen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing heater and purifier! Allergies go away!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start with if you're buying this because you only need a fan then you will be disappointed. The cooling option on this unit is very minimal and it is not as effective as a regular $50 tower fan. HOWEVER, if you need a heater and an air purifier then this unit is amazing. It works very efficiently as a heater and purifies the air around you so you breathe clean air. No more waking up with a sore throat! If you have allergies I would HIGHLY recommend this unit! The app controls are fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 4th Dyson Product. This Air Purifier is excellent. My wife does not get anymore headaches and sleeps very well after buying this product.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality
    Cons mentioned:
    Price

    Rated 1 out of 5 stars

    I'm surprised by all of the 5 star reviews.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in the San Francisco Bay Area - on the peninsula - and don't have air conditioning (we only need it 2 weeks a year). I purchased this hoping the fan would cool us during the current heat wave. The fan, even 5 feet away, doesn't cool at all. I realize it isn't air conditioning, but for the price, I expected a lot more! The purifier worked well -- I made fish in the house and it immediately took the smell away. I just can't justify $650 (includes tax). My Vornado fan works better than this one. Yes, it doesn't have the same look, but when I am looking for cool, I don't care much what the device looks like. I will be taking this back right away.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Pure Hot + Cool Link. I am sorry to hear you are less than satisfied with the fan performance. While it is not an AC and is not intended to cool the air, it is meant to push cleaner air further around the room than a traditional fan. The Hot + Cool is also great for year round use due to being able to use it as a heater.

      We understand that you may have already returned your purifier. However, we would value the opportunity to learn more about your experience and address any questions or concerns you may have. Please contact us at [email protected], include your name and contact information, and we will be glad to assist. We look forward to hearing from you. 

      Best Wishes,
      Krystal
      Dyson Customer Service Dyson-EN_US

  • Rated 5 out of 5 stars

    Love this!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife gave this to me as a birthday present and couldn't be happier! I love the voice compatibility! There is also an app where you can check the if the target has been met. Love this so much I want to buy more but its so expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love. love. love.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love this on hot during the winter. we use it daily and we save money on heating costs. My children love it,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, even after years of use. I do have trouble with getting the right filter for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product that works great. Who knew there was technology in space heaters?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome machine for all year rounds use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fghhhtvv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edftgg gyghih huunjiih hiiijjjj juuuhjhhju yyyyhhh

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Overpriced, poorly engineered junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned this product for a little over a year now, and its easily one of most regretful purchases. I was hoping the product was expensive because it is well made and built to last, but instead the product is expensive solely because of the brand name on it. My fan now goes into an error mode a couple of minutes into use and sounds like a broken vaccuum until I unplug it. Save yourself $400 and go buy a $100 vornado or similar, it will perform just as well and last just as long as this overpriced junk.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing functionality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pirchased under the assumption thatbi could schedule the heat to come on but thats not the case.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Jenifer with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson. We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.

      Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.

      Best wishes,
      Jenifer
      Dyson Expert Dyson-EN_US

  • Rated 1 out of 5 stars

    Felt pretty let down

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I absolutely love Dyson products, but sadly this is the first item we were disappointed with. We wanted to upgrade the Dyson fans we already have with two air purifier fans and unfortunately it’s caused our allergies to get worse, especially at night. We will be returning both fans by the end of the week.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi Justin, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Pure Hot + Cool Link. We thank you for your loyalty! I am sorry to hear you are less than satisfied with the purifier. The purifier is designed to capture 99.97% of allergens and pollutants as small as 0.3 microns from the air. It is also Certified asthma & allergy friendly™ by the Asthma and Allergy Foundation of America.

      We would value the opportunity to learn more about your experience.Please contact us at [email protected] with your contact information and we will be happy to help.

      Best Wishes,
      Krystal
      Dyson Customer Support Dyson-EN_US

  • Rated 1 out of 5 stars

    too loud and very costly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will return due to loud sound. It will wake up a sleeping baby. The design is bad. Do not buy this. I have another dyson air purifier, round top and very quite. That I recommend and worth buying.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Pure Hot + Cool Link. I am sorry to hear you are less than satisfied with the sound level. This model does feature a night mode which will dim the light as well as decrease the air flow to a lower noise level.

      We would value the opportunity to learn more about your experience. Please contact us at [email protected] with your serial number, description of issue or concern and your contact information and we will be happy to help.

      Best Wishes,
      Krystal
      Dyson Customer Service Dyson-EN_US