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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.6 out of 5 stars with 718 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the Purifier Cool - TP07 for its ability to improve air quality and its quiet operation. Many appreciate the user-friendly app, ease of setup, appealing design, and overall performance as a fan. The main drawbacks mentioned are its price, size, and a temporary unusual smell some users have noticed upon initial use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 718 reviews
  • Rated 3 out of 5 stars

    i have a dyson to look rich and cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just a brand name, nothing really special, artificial air makes the rooms drier, open up the filter and not much dust being filtered, it's just for display to show off to fake friends/family saying you have a dyson is all it is, flimsy build quality

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is David with Dyson. I'm happy to share that Dyson machines are built to stand the test of time. Our materials are light yet durable and all of our designs are tested to destruction before they are finalized. We carry this out both using test rigs for extensive hours as well as in-home trials with end-users. Dyson air purifiers will also offer an advanced, fully sealed, two phase filtration system. This ensures that what goes inside, stays inside. An activated carbon filter removes gases and odors, while the included HEPA filter captures 99.97% of particles 0.3 microns in size. This will include things such as pollutants and allergens, for example. We would value the opportunity to go over your machine with you to help ensure your Dyson is performing properly, and assist with any questions you may have. Please don't hesitate to contact us directly at askdysonus@dyson.com.

      Best wishes,

      David
      Dyson Customer Support Dyson-EN_US

  • Rated 4 out of 5 stars

    Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but good. Which cooling option was a lot cooler

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, App, Ease of use
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Super Cool Dyson

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Talk about a quiet air purifier! This Dyson TP07 is great! I love the sleek space saving design and set it and forget auto option. This has been running for about a week now in my room. The app is awesome! Syncing was a breeze, and seeing the air quality on the app is amazing. It gives temp, humidity and then there's the graph layout to show you the air quality fluctuations. This is a nice air purifier, I like the Dyson design, easy to use functions and feel of the air flow coming out. You will not be disappointed with this machine, it's a great tool to help combat general pollutants inside your home.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Beautiful Letdown

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s a beautiful fan/purifier. The downfalls are that the amount of air that it moves, even on the highest setting was underwhelming. The other issue was that it would squeal for 5-10 minutes when it is first turned on. At times you can turn it off and on a few times to get it to stop, but not always. At this price, I expected more.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.

      Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.

      Best wishes,
      Teanna
      Dyson Expert Dyson-EN_US

  • Rated 4 out of 5 stars

    Clover’s fan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough blow expected more from a fan so expensive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced for what it is

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced Dyson. Its loud on high and I feel like the live read on air quality could be 100% better. My Chinese Amazon brand one has a more accurate count

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fan love it … it’s cool and feels great……..

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed, but…

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re are much better air purifiers out there and at a much cheaper price. To me it’s a glorified fan. That is my fault I should’ve read all the reviews first from multiple sources.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for sharing your feedback with us. We're sorry to hear that our air purifier did not meet your expectations and that you feel it's overpriced for what it offers.
      We understand the importance of making an informed purchase decision and we regret that our product did not provide the value you were seeking. Your feedback is valuable to us, and we will take it into consideration as we continue to improve our offerings.
      We would like to address this matter further. Please email us at askdysonUS@dyson.com with the subject line "Dyson Review" for prompt attention to your case.
      Thank you for your understanding and cooperation.
      Best regards, Dyson Customer Support dysonglobal

  • Rated 1 out of 5 stars

    Why is it so expensive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So expensive for no reason, was quiet first 6 months then got noisy. Ordered a new air filter for it still remained noisy compared to brand new, then the air flow isn’t all that impressive by any means. Eventually wouldn’t connect to app after updating app and software on the fan… then when it was is oscillating mode it kept showing an error on the little screen to the fan showing there was a problem. Thank god for the protection plan I bought in this device so I’m not out of $600 shout out to Best Buy plans

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hi,
      thank you for bringing this issue to our attention. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review.
      Best Wishes,
      Dyson Customer Support dysonglobal

  • Rated 3 out of 5 stars

    It’s okay but not Wow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built in tech is nice but for a “fan” was expecting better especially for the Dyson price. Even at level 10 the airflow wasn’t impressive and the noise level was elevated. Returning and will explore other options at a later date.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello JC, this is Kelly with Dyson. We're sorry to hear that you found the airflow and noise from the TP07 Purifier Cool to be disappointing. The TP07 offers 10 speeds of airflow. This particular model has also been re-engineered to be 20% quieter than our previous models. While I understand you are intending to return your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 3 out of 5 stars

    high pitch whine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the fan looks nice the app works well and the tech features are cool. mine has a intermittent high pitch whine from the motor. on high this is loud compared to same sized tower fans.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t Recommend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pretty well when it works correctly. About a month ago the purifier began making high pitched squealing noises. I tried all of the recommended fixes, but the only remedy only works for a brief time. It has now begun making a slight rattling noise. I have seen several reviews in several places citing these same issues. My first Dyson air purifier was great, but this one is is not. If I were not outside my return window I would exchange for another brand.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Purifier Cool TP07 Smart Air Purifier and Fan. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonus@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support. dysonglobal

  • Pros mentioned:
    Air quality, Ease of use, Noise level
    Tech Insider Network Member

    Rated 5 out of 5 stars

    The best option for a purifier

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love a lot my new Dyson purifier, all of it is exactly exceeded my expectations: performance, functioning, app, and results. We are a family with seasonal allergies at home, so we have a couple of air purifiers to make the air that we breathe a bit healthier for the entire family. Dyson is the brand that for years has been selling quality so seems an obvious fit. This unit setup is very easy. The only manual activity is installing the 2 filters that go in the unit base. Installing the app and turning it on, are the next steps. From that forward, all is very intuitive. The machine functioning is automatic, which means that the sensors are providing the info needed to understand the air quality and the recommended functioning. I follow the experts' recommendation and I use the automatic function. Very important and impressive report about how quiet this is. This unit has the most silent functioning that I ever experienced in any filter. Even a low-speed fan is noisier than the new Dyson. This makes a perfect companion for summer nights when a cold air fan could help to have some sleep. Note that Dyson is not having blades like a fan, so in addition to less noise it is safer for kids. I love the sensors. They are great to see where in the house your air quality is the worst and moving your purifier around. Be aware that this is not a portable device but is not too heavy. Controlling the device is also very simple. While the unit is coming with a small remote control, I found that 90% of the time, I use my phone and the app with all the info. The app that allows you to integrate your dyson in alexa. Finally, this is another of those very elegant Dyson designs. The purifier tower fits very nicely anywhere in the house. White color and curve design go unnoticed in the family living room. This is It’s not only functional but also very elegant.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the price tag

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this was $80 it would be justifiable. But $500 just for a non-noticeable air quality difference.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    QuintonS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fan. I did expect it to be a little more quiet. But great power and features. Worth it on a discount.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cicada like loud sounds are still present!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Developed a loud piercing, whistling sound with in 2-3 days. This was recent stock my local BB received on August 27th 2023. This issue is still not resolved by Dyson despite them saying so with newer stock. Search about this issue online and for videos. You will get plenty of hits. I took Dyson’s word it was resolved with newer batches and this is not true. I returned it to BB for the all new TP10 that just hit BB website today. My local BB only received one and I bought it. I am hoping this one works out, it’s definitively the newest and latest production model. Hopefully with the actual fix this time.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Summer from Dyson. We're very sorry to hear you say this and are always keen to help. We want you to love your Dyson machine from the first day and assure you our support team is always at the ready, should you need us. If you're ever in need of Dyson troubleshooting assistance, please don't hesitate to reach our support team at askdysonus@dyson.com. Thank you for choosing Dyson technology!

      Best wishes,
      Summer
      Dyson Customer Support Dyson-EN_US

  • Cons mentioned:
    Smell

    Rated 1 out of 5 stars

    Just an overpriced fan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointing. Device emits a funky smell when turned on. Doesn't seem to do much in terms of "purifying" the air and is basically just a ridiculously overpriced fan. For this price you can buy 5 perfectly adequate "air purifiers" and/or fans elsewhere and get exactly the same utility. Completely not worth the money and I would return it, except my SO threw away the box. Waste of money, and I do not recommend.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Tia from Dyson! We're very sorry to hear you say this and are always keen to help. We want you to love your Dyson machine from the first day and assure you our support team is always at the ready, should you need us. I

      If you would like Dyson troubleshooting assistance, please don't hesitate to reach our support team at askdysonus@dyson.com. Thank you for choosing Dyson technology!

      Best wishes,
      Tia
      Dyson Customer Support Dyson-EN_US

  • Rated 3 out of 5 stars

    It's normal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is very high, I use all function that it has, but it's not cool enough

    No, I would not recommend this to a friend
  • Pros mentioned:
    Air quality, Noise level
    Cons mentioned:
    Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Another Great Dyson Product

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several other Dyson products and have been very impressed with how they meld design with functionality. Their innovative air movement technology has moved from small fans to hair dryers and now to the air purifier. I must say this Air Purifier was larger than I thought as when the box arrived, it was quite tall….but with a very small footprint, this purifier doesn’t take up much space. The volume of air it moves is quite impressive especially since the device is so quiet. Even when we run it on the highest setting, it is still quiet. We have this in our bedroom as we don’t have a ceiling fan in our room. The Dyson is perfect for this as it features a night mode. Finally, someone has figured out to dim the LED light for night operation. Kudos to Dyson - I only wish other brands would take note. It’s difficult to measure how the quality of air has improved. We live in area with good air quality. This device features an impressive filter which we will put to the test in our vacation home this summer. I am impressed by the consistent level of innovation that Dyson brings. They come out with a game-changing new product, then bring out significant improvements on the product over the years. I highly recommend this air purifier. I’ve used other brands in the past and they don’t compare to the features and functions of this Dyson model. The quietness of the device is well worth the extra investment.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dyson

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 6 months it started to make a low humming sound.

    No, I would not recommend this to a friend