Customer Ratings & Reviews
- Model:
- 369803-01
- |
- SKU:
- 10773386
Customer reviews
Rating 4.6 out of 5 stars with 722 reviews
(722 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Rated 1 out of 5 stars
Bad product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the dyson air purifier it lasted literally 2 years 1 day. And they will not do anything including best buy. But they will chatfe6me to fix it. I dont want to pay 300$ plus for the product for it to go out 1 day past warranty and actually it went out the day before but they were closed when i discovered it wasn't working. So stand behind your products and dont make products that only last a few days past warranty end sound like you make sure you have to replace a expensive product so never again and i don't need to be in business best buy
This review is from Dyson - Purifier Cool - TP07 - Smart Air Purifier and Fan - White/Silver
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your experience with the Dyson Purifier Cool TP07. We sincerely apologize for the inconvenience you have faced with your air purifier. We understand how frustrating it must be to have your product fail just outside the warranty period, especially given the circumstances you described. Your feedback is important to us, and we take such issues seriously. Please contact our customer service team at askdysonus@dyson.com. We appreciate your support and look forward to continuing to serve you. Warm regards, Dyson Customer Support
Rated 1 out of 5 stars
Horrible product that broke in weeks.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible product. I bought two and both broke after a couple of weeks. Their customer service was super unprofessional and rude. Stay away.
This review is from Dyson - Purifier Cool - TP07 - Smart Air Purifier and Fan - White/Silver
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Alex, this is Kelly with Dyson. We're so sorry to hear that you've had such a negative experience, both with your TP07 and while reaching out to us for assistance. That is not at all the type of experience we would want you to have. We'd value the opportunity to learn more about the issues you're having with your purifier fan, as well as the experience when you did reach out for support. Please feel free to contact us directly at askdysonUS@dyson.com, and we'll be in touch.
Best wishes,
Kelly
Dyson Customer Support















