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Customer Ratings & Reviews

Your price for this item is $849.99

Customer reviews

Rating 4.5 out of 5 stars with 442 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the Dyson Purifier Hot + Cool Formaldehyde's ability to improve air quality and provide effective heating and cooling. Many appreciate its quiet operation and ease of use, along with the convenient remote control and app features. While some find the price high, the positive feedback on performance and formaldehyde removal outweighs this concern for many users. The sleek design is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 442 reviews
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked so amazing. I bought it for my shop. After we used I will buy 1 more for my house.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been amazing for my allergies. It's definitely pricey but it's worth every penny in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Happy family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy that we bought Dyson we can use it for summer or winter.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best yet in Dyson technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, no mystery about this. The registration of this product was simple, I could not believe how easy. Automation is fantastic set and forget for the season.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It does what it promised. Very efficient with dust

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Nice fan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good and it feels warm and cool when you put the settings to what you like. Comes with a small remote

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Expensive but worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing runs great and with the app you can set a timer for it or schedule. Runs heat and cool. Auto mode takes some getting use to but a 5/5 product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality purifier, I am happy with my purchase and how easy it is to use.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Substantial Air Quality Improvement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best investment in air quality I have ever made. I can rest easier knowing the air is constantly being purified and monitored.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hot and cold fan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this hot and cold fan because it had the air purifier option. Just remember that the filter needs to be changed to be efficient. With the cost of the fan and filter it is quite expensive. I suggest buying this with a coupon or best buy rewards to cut down the cost. Overall, it has great wifi feature to control the fan while you are at work. The app works well and have not had any issue.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Communication

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this machine in May 2025 very excited because i had seen great things about it. Day 1 out of the box the remote quit working. I contacted dyson and they took forever to reply 8-9 minutes each message sent in chat then said it was on back order and that theyd send an email when avalible. Well months passed and i heard nothing so i reached back out in September and they said they still didnt have them and told me to go to the nearest Dyson Service Center that is 6 hours from me. Mind you, the new models have rolled out and they take the EXACT SAME REMOTE. How do they have the remotes to roll out new ones but not for customers that already paid $900 for the purifer. Probably wont buy anything else from Dyson.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air purifier has made a huge difference in my home! Cooking odors are eliminated quickly and it’s so quiet that we don’t even realize it’s running!

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Best space heater

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and works good. Even though we have a very good central heating system, this space heater is extra heat, focusing where it is needed.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 4 out of 5 stars

    Solid build, smart control, pricey but worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and control. Being able to display different metrics (e.g. air quality) is very informative. The build is solid. A little pricey but you get what you paid for.

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Does the job. Extra air in the summer. Extra heat in the winter.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Heating
    Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Don’t do it..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive fan. I purchased it thinking it had cooling properties. It doesn’t, it has a heater built in and purifies as well but many other products do the exact same thing and cost $100-$200. Not $1000.00

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. I'm very sorry to hear that your experience hasn't been up to our normal high standard. We do our best to provide a first class service to all our customers, I'm concerned to see that we've disappointed you on this occasion.

      Best wishes,
      Teanna
      Dyson Expert Dyson-EN_US

  • Rated 5 out of 5 stars

    It works and it delivers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's expensive but man, does it work and deliver on its promises. One day I spilled my bourbon on the desk and this thing went into overdrive at the other side of the room giving an alert on sudden increase in VOC levels. I love it - it's expensive, but I think it's worth it. It's really smart and diligent on temperature levels as well. So I think it's going to break even soon - compared to my Honeywell space heater which has a different understanding of thermo-dynamics and lives in a parallel universe where Fahrenheit is calculated differently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thing so much!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool and convenient with sophistication! Find what contaminants are bothering you if you have allergies to pollens or mold and figure out where you can put it in your house for maximum efficiency and effectiveness! You can even switch WiFi networks seamlessly. Brought it to a shore house we rented and it worked awesome with keeping the air nice in a humid and moldy house

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and useful! Definitely worth the money! Fresh air better quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the amount of money one pays for this, the product does not perform to that cost.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Shelby, thank you very much for sharing your feedback with us. We are truly sorry to hear that your experience with the Dyson Purifier Hot + Cool Formaldehyde HP09 has not met your expectations. We understand how frustrating and disappointing it can be when a premium product does not deliver the level of performance you anticipated, especially considering the amount of money you have invested. Please be assured that we are here to support you, and we would be happy to assist you in resolving this issue. We kindly request you to contact us through Dyson live chat or Dyson phone support, where our team will be able to look into the matter in detail and provide you with the best possible resolution. Thank you once again for your patience and for choosing Dyson. We remain committed to ensuring that you receive the assistance you need. Best Wishes, Dyson Customer Support. dysonglobal