Customer Ratings & Reviews
- Model:
- 368960-01
- |
- SKU:
- 6451340
Customer reviews
Rating 4.5 out of 5 stars with 618 reviews
(618 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the Purifier Hot+Cool's heating and air quality capabilities, frequently citing noticeable improvements in both areas. The device's ease of use and quiet operation are also frequently praised, along with its sleek design. However, some customers find the price to be high and express concerns about limitations in app control for certain functions.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Clears air quick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clears the awful smell of smoke quick. Easy to use as well.
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Quite and effective!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quite, clean, effective, absolutely love it!!! An unexpected benefit is how this unit adds just right amount of air to take crsip out of a cool environment...
I would recommend this to a friend Rated 5 out of 5 stars
Dyson Fan Must Have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're a heavy sleeper who's looking for a quiet fan to help you cool down at night, I highly recommend this one. It's not completely silent, but it's much quieter than traditional fans, and it won't disturb your sleep. The fan has 10-speed settings, and even on the highest setting, it's still relatively quiet compared to traditional fans. It also has an oscillation feature, which helps to circulate the air more evenly throughout the room. The fan is also very efficient. It doesn't use a lot of energy, and it's very affordable. Overall, I'm very happy with this fan. It's a great option for heavy sleepers who are looking for a quiet and efficient way to cool down at night.
I would recommend this to a friend- Pros mentioned:Air quality
Rated 5 out of 5 stars
Brilliant system
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This brilliant system not only purifies your air, but plays with comfort temperatures too. Love it!
I would recommend this to a friend - Pros mentioned:Air quality
Rated 5 out of 5 stars
Will be buying another one for my living room
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Is quick to tell me pollutants in the air seconds after spraying perfume or scented lotions. Really puts into perspective products I’m using on myself. Allergies have improved since this purchase
I would recommend this to a friend - Pros mentioned:Heating
Rated 4 out of 5 stars
Good not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heats my 500 sq ft bedroom good. Sometimes the rotation stops and the thermostat is about 5 degrees off had to play with it to figure that out now it’s good
I would recommend this to a friend Rated 5 out of 5 stars
Bestie Buy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feeling great about all of your purchases is the best feeling any company can give. Best Buy does that!
I would recommend this to a friend- Pros mentioned:Heating
Rated 5 out of 5 stars
Multifunctional air filter
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live on a houseboat in Washington State. I initially bought this for forest fire season. It served well for that but it is also a great heater and hates an entire room
I would recommend this to a friend Rated 5 out of 5 stars
Perfect for your childs bedroom!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We use this for our young children's bedroom. It keeps their room at the perfect temperature and monitors the air quality, which is very vaulabke. Easy to use mobile app and remote.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Brandon, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Purifier Hot+Cool - HP07. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
- Pros mentioned:Design
Rated 5 out of 5 stars
Good but expensive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Design looks nice wherever you put it, blades fan looks cool as well. It heats well, can definitely tell a difference in the air quality after having it on for a while, living in the desert. Only downsides. Expensive and doesn’t blow as hard and a fan with blades but for a smaller space it’s perfect
I would recommend this to a friend - Pros mentioned:Air quality
Rated 5 out of 5 stars
Love this purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The air in our home is lighter and there is less dust around the house as well! It’s easy to use and the app has a lot of information.
I would recommend this to a friend - Pros mentioned:Air quality, Heating
Rated 1 out of 5 stars
Dyson customer responsiveness is poor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Opened the fan the same day it arrived. Set it up and it ran for 15 minutes before getting a fault signal. Had several calls with Dyson tech service and then they finally said it’s a manufacturing issue and that I was to return the unit. Two days later I ups’ed it to them. They never acknowledged receipt or contacted me about when I’d receive a replacement. After two weeks I emailed their customer service and they informed me that I would receive an email when they had processed my return. Well it’s been four weeks and I’ve already had to pay my $500 credit card. I received a email from UPS yesterday that says I am supposed to get something from Dyson tomorrow but still haven’t received notification from Dyson that a replacement unit is headed my way. In short, Dyson customer service is lousy!!! (Which considering their reputation is a shock to me)
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi, this is Summer with Dyson! Thank you for your feedback. We are sorry that you have not received a 5 star experience with our support team. Please feel free to email us at askdysonUS@dyson.com to let us know what we can improve, so we may provide a better experience next time.
Best wishes,
Summer
Dyson Customer Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fan/heater is a great product. Can be kept out all year round. Easy to use and the heat is very comfortable. Would recommend to everyone. I have three of them .
I would recommend this to a friend Rated 5 out of 5 stars
AWESOME!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't say enough about how great this Dyson is. Love the remote contral capability as well was using it to cool the room of my father in Hospice care hundreds of miles away.
I would recommend this to a friend- Pros mentioned:Air quality
Rated 5 out of 5 stars
Very happy about my purchase!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's awesome, I just got it for a week and can't sleep without it now. It's very cool with controlling by the app and so quite air flow. I would recommend to buy this product!
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Dyson HP07
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 3 Dyson HP07 for my daughter's bedrooms. They are delighted as the heat and cool as well as filter in one beautiful fan. They really appreciate the remote operation and whisper quietness. Totally recommend.
I would recommend this to a friend - Pros mentioned:Air quality
Rated 5 out of 5 stars
Great Fan!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing air flow. It’s been working well, does what it says.
I would recommend this to a friend - Pros mentioned:Heating
Rated 3 out of 5 stars
All about preference
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had an issue with internet connectivity when I first took it out of the box. I contacted Dyson three times but their responses were not only inconsistent but unhelpful. I was planning on returning it the following week, but I was able to connect the unit to the internet with no problems at all after a week of use. Perhaps it needed to adapt to the new environment. At this price, you’d think it can adapt sooner rather than later. My $100 heater heats way better and faster, but dyson is smoother in a way that I don’t feel like I’m in an oven. Dyson’s attraction is its 3-in-1 feature as it reduces clutter. However, if you don’t need all three in your life, look somewhere else. I’m sure you can find something way less expensive and does the job way better.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Glen, this is Kelly with Dyson. We're sorry to hear that connecting to the Dyson Link App was not an easy, seamless process for you. While it's very disappointing for us to hear that when you reached out for assistance, it was inconsistent, we are happy to learn that you were finally able to get connected. We'd value the opportunity to learn more about your experience and answer any other questions or concerns you have on your Dyson. Please feel free to email us directly at askdysonUS@dyson.com. We will be in touch.
Best wishes,
Kelly
Dyson Customer Support
- Cons mentioned:Remote control
Rated 5 out of 5 stars
Could be perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product but you should be able to adjust the temp from the app. I don't understand the law restriction pop up when trying to use the app
I would recommend this to a friend - Pros mentioned:Heating
Rated 5 out of 5 stars
Dyson -HP07
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hot air works perfect I love that it can be adjusted to any temp. The cooling air is also very good for the summer. I love being able to control the fan with my phone.
I would recommend this to a friend














