Customer Ratings & Reviews
- Model:
- 310123-01
- |
- SKU:
- 6192409
Customer reviews
Rating 4.5 out of 5 stars with 877 reviews
(877 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the Pure Cool Purifying Fan TP04 as highly effective in improving air quality and appreciate its quiet operation and ease of use. Many also praise the fan's performance and the convenient app control, although some find the price to be a significant drawback. The design receives mixed reviews, with some highlighting its aesthetic appeal while others note its plastic construction. Concerns were also raised regarding the cost and lifespan of replacement filters.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Dyson
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say. You pay for what you get. I love dyson.
This review is from Dyson - TP04 Pure Cool Tower 800 Sq. Ft. Air Purifier - White/Silver
I would recommend this to a friend- Pros mentioned:Air quality, App control
Rated 4 out of 5 stars
Works great, but it's really large!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a person with allergies, this is a wonderful air purifier, but it's big. It's hard to find a spot to place this thing. I'm sure over time I'll figure it out. The positives: The remote is pretty sweet. It's magnetic and it sit on top of the unit where hopefully it won't get lost. I also downloaded the app from the Google play store and it lets you update and control the unit. It's not noisy, but it's not quiet either on the higher settings. I thought I remember Dyson making a point about how quiet these fans were. We just had a day where it was 80f degrees inside and out and on full speed this put out a nice breeze aimed at my recliner. It does oscillate at different degrees, 45, 90, 180 and 350 I believe. I like it stationary. The negatives are the filters. Yeah I know an air purifier is going to need filters, but these look pricey. I haven't priced them out yet, but hopefully they aren't too bad because they are pretty big. There are 2 halves that are charcoal and 2 halves that I believe are hepa filters. The app show you the percentage of life left in the filters as well as current conditions such as air quaility. Knock on wood, but I think this thing is helping my Claritin work as I haven't had a sneezing, watery eye day this spring.
This review is from Dyson - TP04 Pure Cool Tower 800 Sq. Ft. Air Purifier - White/Silver
I would recommend this to a friend Rated 5 out of 5 stars
dyson fan is amazing.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vert easy to use. Great results. Highly recommend.
This review is from Dyson - TP04 Pure Cool Tower 800 Sq. Ft. Air Purifier - White/Silver
I would recommend this to a friendRated 5 out of 5 stars
Got a hot humid room no prob
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for that hot spot room, keep track of the humidity
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No problems yet. Love the fan, helps a lot with allergies
This review is from Dyson - TP04 Pure Cool Tower 800 Sq. Ft. Air Purifier - White/Silver
I would recommend this to a friendRated 4 out of 5 stars
Good air cleaner and mover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A bit pricey and has an unusual odor, but does a good job.
I would recommend this to a friendRated 5 out of 5 stars
Great fan and purifier
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great purchase. I have a lot of allergies.
I would recommend this to a friendRated 5 out of 5 stars
Very Pleasantly Surprised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gave this fan as a gift which has not been opened yet.
I would recommend this to a friendRated 4 out of 5 stars
good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.everything works great. does not blow air hard enough.
This review is from Dyson - TP04 Pure Cool Tower 800 Sq. Ft. Air Purifier - White/Silver
No, I would not recommend this to a friendRated 5 out of 5 stars
Nice quite fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the idea of no fan blades. This fan is quite
This review is from Dyson - TP04 Pure Cool Tower 800 Sq. Ft. Air Purifier - White/Silver
I would recommend this to a friendRated 3 out of 5 stars
Not a great app
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We really wanted a Dyson air purifier, but we returned this one because the app was not connecting reliably. We also wanted to have one with a heat function. This unit does not have a heat function.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. The Dyson TP04 Pure Cool Tower air purifier is our latest purifiying fan. This unit does not have a heat function, like our Dyson Hot + Cool units do. I'm sorry to learn that you had trouble getting your machine connected to the Dyson Link app. I understand that you have initiated the return for your unit, however we would value the opportunity to learn more about your experience. Please feel free to reach out to [email protected]. We look forward to your correspondence.
Best wishes,
Kelly
Dyson Customer Support
Rated 3 out of 5 stars
Good as a booster
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This cooler is good as a booster to an already cool room or space ,but for a 10x10 workshop not so good ,but I will say after 2 hrs it brought the room down from 101 F to 93 F , I’m Shure if the room was cooler it might have worked better.
This review is from Dyson - TP04 Pure Cool Tower 800 Sq. Ft. Air Purifier - White/Silver
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson TP04 Purifier fan. While it is not an air conditioner, it can be used in conjunction with an air conditioner to circulate cold air further and faster saving you money and energy.
We would value the opportunity to address your questions or concerns in more detail. Feel free to contact us at [email protected] and we will be happy to help.
Best Wishes,
Krystal
Dyson Customer Support
- Pros mentioned:App controlCons mentioned:Filter life
Rated 4 out of 5 stars
Great purifier!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The design of this purifier is very similar to most of the other Dyson fans and heaters that have been on the market for years. This one is a bit larger than any Dyson fan I have seen though. This unit is about 3 1/2 feet tall and 9 inches wide. So its not something that you can tuck away and not have it be noticeable. With that being said, after a few days of using it is does kind of disappear and its not as noticeable. As far as performance goes, it definitely cleans the air! We are currently finishing our basement and doing a lot of drywalling, so there is a lot of dust and stuff being created downstairs. We have the Dyson near the top of the stairs to the basement. It usually is off or runs on a low speed (we have it set on auto) but as soon as we start working down there it kicks into high gear because it is sensing the dust. It is also right near our kitchen and anytime someone is in their frying or cooking burgers or bacon or something like that it also kicks into high gear and starts cleaning the air. I have allergies, and I can definitely tell a difference since we have been using the Dyson. Normally my nose is constantly stuffy, and I don't notice that as much anymore. The app is also another cool feature of this Dyson. It gives you real-time analysis of your air quality as well as keeping a history so you can see how your air quality has been in your home. You can also control the unit from your phone and turn it on and off and change the fan speed and things like that. There is also a small display on the unit that shows a graph of the air quality as well. ...and is does have a night mode so if you use it in a bedroom it wont be shining a bright light while you are trying to sleep. It also comes with a handheld remote as well to control the fan if you don't want to use your phone, and it magnetically sits right on top of the fan which is pretty cool! I do have concerns about how long the filters will last (because they are quite pricey to replace) We have been using the purifier for about 3 weeks now and it says the filter life is at 97%. Which would roughly mean you should have to change them every 3-4 months. But I guess time will tell if that is true or not. One other small complaint I have is the sound level when it kicks into high gear. Its a bit loud at the highest setting. When you have it on auto mode you cant control the fan setting, so that can be a bit annoying when it kicks into high gear for an hour or two. I would like it if there was a setting so you could have it on auto, but also select a maximum fan speed within the auto setting. That way you could still leave it on auto, but only have the fan at maximum of like a 6 or 7 out of 10. Other than that small gripe, I am very happy with this purifier. I hope to have it in our home for may years to come!
This review is from Dyson - TP04 Pure Cool Tower 800 Sq. Ft. Air Purifier - White/Silver
I would recommend this to a friend Rated 3 out of 5 stars
Sorry but not that good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like it . The fan was not strong enough. Looks nice but was not great. I returned with no problem at all. I didn't think the fan even did the job that was supposed to do. Very sad.
This review is from Dyson - TP04 Pure Cool Tower 800 Sq. Ft. Air Purifier - White/Silver
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. The Dyson TP04 Pure Cool Tower features 350 degrees of oscillation help to project purified air around the whole room, and the intelligent reporting is designed to automatically sense, capture and project - then report back to your Dyson Link app. Dyson's Air Multiplier technology does deliver over 77 gallons per second of smooth, yet powerful airflow. Another enhancement is the backward airflow mode, which is great for use in winter. You also will have airflow speeds ranging from 1-10, to ensure you can adjust the strength of airflow to your liking. Airflow may be adjusted via the included remote control as well as remotely through the Dyson Link App. The 360° sealed HEPA and activated charcoal filters are designed to remove gases and capture 99.97% of microscopic allergens and pollutants as small as 0.3 microns, including bacteria, mold, odors from cooking, scented candles and car exhausts.
I'm sorry to hear that you've encountered a lack of airflow from your machine and didn't find it to be powerful enough. While I understand you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at [email protected]. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Air quality
Rated 5 out of 5 stars
Smart Home Air Purifier With Alexa Control
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had been looking for a fan to help circulate the air on the second floor of my home. I suffer from allergies and asthma so the added benefit of having a fan which is also an air purifier seemed ideal. What a better solution than a Dyson TP04 Pure Cool Tower air purifier. I own other Dyson products which perform exceptionally well due to Dyson’s unsurpassed product quality and advanced tech designs so I was eager to try the Pure Cool. Upon arrival I was surprised by the size of the box but then again this is a tower fan which measures nearly 42 inches tall. Due to its size I think it’s more practical as a floor fan but I’m sure you can use it as a tabletop too. Unboxing was a breeze. Inside you find the fan, the air purifying filters, a remote control, and a manual. I removed the packaging from the air filters and installed them easily while referencing the manual. You are next instructed to plug in the unit and position the remote on the top of the fan facing down and then turn it on. The Pure Cool is a great looking fan. I just love it’s sleek futuristic blade-less design. I put it in place and check out the remote which controls a bunch of functions such as on/off, airflow speed, oscillation, airflow direction, night mode, and an information button. There is also a night mode button which dims the display and reduces the airflow speed range between setting 1-4. I love this setting since I like the background white noise of a fan running while I sleep. The higher airflow settings sure move a lot of air and doesn’t get terribly loud. The included remote controls the Pure Cool nicely but this fan/air purifier can do so much more with the Dyson Link app for your IOS or Android mobile device or tablet. The Dyson TP04 is in fact a smart home device and with the Dyson Link app you can access this functionality. Simply download the app to your device and it detects your Pure Cool and walks you through setup. You first sign up for a Dyson account and you activate your guarantee. Next you connect the Pure Cool to your WiFi network. You are now prompted to upgrade the Pure Cool firmware and then you’re up and running. Within the app you can control a ton of features. First off you can now control all the fan functions because the app also acts as a remote control. You can also setup a schedule to turn your Pure Cool on and off automatically at specified times. Very cool indeed! In the app you can also access the temperature, humidity, and an overall air quality reading. The Pure Cool not only purifies the air in your home, it also lets you know your air quality using 3 sensors which continually monitor air quality and display the results in the app This detailed air quality information shows particulate matter levels, nitrogen dioxide levels, and VOC levels. The app also tracks and graphs this info over time. Impressive stuff. You can now control your Dyson Pure Cool with either remote control or through the Dyson Link app. But wait there is an additional option. The Pure Cool can be controlled via voice commands with Alexa! Simply activate the Dyson skill in your Alexa app and link your Dyson account and now you can control a ton of features by voice. The Pure Cool really is a smart home device. I love it. The Dyson uses activated carbon filters to purify the air. I have allergies and asthma so knowing that the Dyson Pure Cool can capture 99.7% of air particles as small as .3 microns is reassuring and no doubt will prove beneficial to my homes air quality and ultimately my personal comfort. The Dyson Pure Cool is a great addition to my home. Highly recommended.
This review is from Dyson - TP04 Pure Cool Tower 800 Sq. Ft. Air Purifier - White/Silver
I would recommend this to a friend Rated 3 out of 5 stars
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So as a fan, this is awesome. However, I didn’t really see much of a difference from the air purifying standpoint. Save your money on this one.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. I'm happy to hear you're pleased with the performance of your purifying fan, thus far in your use. When you first use your Dyson TP04 Pure Cool Tower purifier, allow a period of 6 days for the sensor in your machine to calibrate. During this time period, your machine will be more sensitive to odors, allergens, bacteria, etc., than normal. You can use the Dyson Link App to further adjust the sensitivity of your machine.
We'd value the opportunity to learn more about your experience with your Dyson Pure Cool Tower, to provide you with support. Please feel free to contact us directly at [email protected]. It will be our pleasure to provide support once we have received your correspondence.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Air quality
Rated 5 out of 5 stars
Great fan/purifier..let me count the ways
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fan/purifier by Dyson. It oscillates 350 degrees or without if you desire. It has a start/stop button, a remote control and a Dyson app for control from anywhere and explains more in detail about what it actually does. It also is compatible with Alexa so that in the middle of the night I can adjust it to whatever setting I require, on/off, ask what the room air quality is, the humidity in the room, the temperature in the room and much more and all without even lifting your head off your pillow. The app even tells you what the air quality is outside, the humidity and pollutants after you enter your location into the app. The set up was very simple. The filter does seem a bit pricey, but when you consider all that this does and how much it filters it is well worth it and only needed maybe twice a year at the most (unless you use it 24/7 and depending on how much filtration is actually needed). The app even tells you how much life is left in the filter and when to change it. I put this in the master bedroom and found the air quality poor, but within no time it was up to good. I gave up smoking cigarettes and now vape. I vaped in the room and the level of air quality went right back down to poor again, but within minutes of stopping it was cleared up. After vaping and seeing the results, it might even help me to stop smoking completely. All I could think of is this going into my lungs. A real reality check. I cooked a steak in the kitchen and browned it a little too much and again the air quality went down even with that door closed, but after a little time, it went back up to good air quality. I do have another well-known brand purifier and it doesn’t even compare to this. All I could do is hope that it was working, without any proof of it actually doing anything at all. I am amazed at how much air it throws out and it has fan settings from 1 – 10. I did have concerns of the air quality where I was sleeping and will run it in there for awhile to see how the pattern is for a week. The app also has a scale to show you the pattern of the air quality for a period of time. This is very capable of doing a much bigger space and I will eventually find the ideal permanent place for it.
This review is from Dyson - TP04 Pure Cool Tower 800 Sq. Ft. Air Purifier - White/Silver
I would recommend this to a friend - Pros mentioned:Air quality
Rated 2 out of 5 stars
Not worth the price
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good fan, but definitely not worth the price. A normal $30+ fan would do the same amount of work as this one.
This review is from Dyson - TP04 Pure Cool Tower 800 Sq. Ft. Air Purifier - White/Silver
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. Thank you for sharing your review. I'm sorry to learn that you're not having a 5-star experience with your Dyson TP04 Pure Cool Tower. We have added several new features to our latest purifying fan. I'm also happy to inform you that the 350 degrees of oscillation helps to project purified air around the whole room, and the intelligent reporting is designed to automatically sense, capture and project - then report back to your Dyson Link app. Dyson's Air Multiplier technology does deliver over 77 gallons per second of smooth, yet powerful airflow. Another enhancement is the backward airflow mode, which is great for use in winter. You also will have airflow speeds ranging from 1-10, to ensure you can adjust the strength of airflow to your liking. Airflow may be adjusted via the included remote control as well as remotely through the Dyson Link App. The 360° sealed HEPA and activated charcoal filters are designed to remove gases and capture 99.97% of microscopic allergens and pollutants as small as 0.3 microns, including bacteria, mold, odors from cooking, scented candles and car exhausts.
We'd value the opportunity to go over your machine with you and assist with any questions you may have. Please feel free to contact us directly at [email protected].
Best wishes,
Kelly
Dyson Customer Support
Rated 3 out of 5 stars
Good but lacking.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, great features, very loud and barely blows wind around a small room. Takes about 3 hours to cool down a hot room.
This review is from Dyson - TP04 Pure Cool Tower 800 Sq. Ft. Air Purifier - White/Silver
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We're sorry to hear that you've found the TP04 Pure Cool Tower to be too loud, in your use. We wouldn't expect the unit to make any type of noise, outside of normal operating noises based on the level of airflow you've set the machine to. At airflow speed of 10, which is the max level you can set, the noise level should not be above 42.3 dBA. I'm also happy to inform you that the 350 degrees of oscillation help to project purified air around the whole room, and the intelligent reporting is designed to automatically sense, capture and project - then report back to your Dyson Link app. Dyson's Air Multiplier technology does deliver over 77 gallons per second of smooth, yet powerful airflow. Another enhancement is the backward airflow mode, which is great for use in winter. You also will have airflow speeds ranging from 1-10, to ensure you can adjust the strength of airflow to your liking. Airflow may be adjusted via the included remote control as well as remotely through the Dyson Link App. The 360° sealed HEPA and activated charcoal filters are designed to remove gases and capture 99.97% of microscopic allergens and pollutants as small as 0.3 microns, including bacteria, mold, odors from cooking, scented candles and car exhausts.
We'd value the opportunity to go over your machine with you and assist with any questions you may have. Please feel free to contact us directly at askdysonus@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Rated 3 out of 5 stars
Expensive
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dual function fan and air filter. The fan isn’t particularly strong, not particularly value for money.
This review is from Dyson - TP04 Pure Cool Tower 800 Sq. Ft. Air Purifier - White/Silver
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Shav, this is Kelly with Dyson. The Dyson TP04 Pure Cool Tower air purifier will feature adjustable airflow settings ranging from 1-10, and an oscillation range of 180 degrees, which helps project purified air around the whole room. I'm sorry to hear that you've encountered a lack of airflow from your machine. This is certainly not what we would expect to hear, nor the experience we would ever want or expect for any of our valued owners.
We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at askdysonUS@dyson.com. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support







