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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.2 out of 5 stars with 266 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

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82%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 266 reviews
  • Rated 5 out of 5 stars

    mr

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were knowledgeable and considerate I was pleased with that installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect install. The installers were friendly and quick. Definitely recommended..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Induction stove top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installed out new stovetop; First they sent technician to explain what was needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fine. Prob wouldn’t buy it again but it works fine. Can’t tell where the arrows are on the knobs and the temp choices are pretty obscure.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of cooktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was smooth, they explained the use of the stovetop to me, and left everything clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with service !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with install crew and service ! Very nice!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Viking quality products. Cooktop and downdraft sam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No questions about beautiful design, quality of delivery and service are the main problem to solve.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of cooking top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and quick. Overall, well done……..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy installation. Tech was great and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was the best. Funny, clean and efficient! Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electric Cooktop Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Electric Cooktop Installation was very quick. The guys knew what they were doing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cook top performance.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m going to call store regarding performance of cook top. Not so great…

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Be careful of installers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be careful of installers. My electrician happened to be finishing up a project in my home renovation when he noticed how the appliance was installed and had to correct the wiring. BestBuy should really contract with electricians instead of plumbing companies when it comes to hard wired appliances.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. I don't have a photo

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that installed my cook top were great. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow very impressed with their efficiency and care with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were knowledgeable and polite. They were on time as well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG Cooktop Install Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers lost my manual to my cooktop. I called them and they said they found it in their truck and they would return it, but they never did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and easy for the product purchased

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Poor service / Using another company

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Someone came out to do measurements, product was delivered. Person came to install and said my cooktop would not fit. It was a disappointment. I rcvd partial refund so far. I’m told I need to call some Other department to get the rest of my Refund

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was smooth and quick. Technician was really knowledgeable.

    I would recommend this to a friend