Customer Ratings & Reviews

The installers did an excellent job. They had to modify the cabinet and move the electrical box. They were friendly and did not mind answering questions about the install process.

Thrilled with this new oven. Each of the two ovens has six possible levels to put the three racks. Temperature is right on when combined to an oven thermometer. Looks very nice too!

Excellent installation. Professional, quick, and informative. No problems.

We love this oven and the features. The double oven is looks very nice and is so utilized when family comes. We have a large family and this unit does the job preparing multiple dishes

I have only used the basic functions of this oven so far. I am very pleased.

Installation was easy and fast. Fernando from ACE Appliance Installation did an amazing job as always.

The display is a little hard to understand. However works perfectly. Instructions could be better.

I love my new microwave/ oven combination it has lots of cooking options. And delivery and installation crew was very fast and professional.

The installation people were on-time, efficient, used adequate caution, had good people skills and showed how to use the new appliance.

Works great and service was excellent. We are appreciating the interior lining.

The installation once organized went well. The installation was done professionally.

Absolutely delighted with my purchase. Fabulous oven - easy to operate - bakes superbly. I recommend this oven highly.

This item has finally been installed and it is very good just as it was claimed it would be. We are pleased and very glad we were able to work with Chaise to get every thing correct.

I tried to speak to a Best Buy employee on the day of the install and was unable to with the phone numbers provided by Best Buy. Every person I spoke to when I called or tried the chat was someone living in another country that could not help me!!!!! The people doing the install did a good job. They were very late because they had so many installs to do that day, 13 before us! Our kitchen is very small and they banged up our wall putting in the oven because it is so big and was going into a tight area. Overall, the installers did their best. My issue is with Best Buy not making it possible to speak to one of their employees during or after the install. I had to walk into the store and that manger blamed corporate and corporate has only an email for contacting them. Best Buy corporate does not care about their customers or helping our economy by hiring local people that are able to get us information or in contact with people that can help us during the process of installation, or after if needed.

The install for this item was done well. The installers were efficient at removing the old unit and installing the new one. The process was complete, including instructions on how to burn the new unit in.

The technical team were polite, professional and had no issues with the installation.

The double wall oven weighs almost 300 pounds! The crew that removed the old oven and installed the new oven were professional and had the right equipment to safely remove and install the ovens. Do yourself a favor - let the professionals handle the oven removal and install!

The technician for nice and did a good job installing our oven

So far we are very happy. It is practical, looks good and great size. I also signed with TotalTech. I highly recommend for their service, reliability & professionalism.

I've had the double oven for a month. In general, the exterior and interior aspects are good, modern and slick. The only thing I find a bit complex are the special features to adjust the oven temperature and the clock configuration. It should be made the easiest thing to do. I have been cooking for over 40 years and I find that using the controls with this oven is way more difficult.