Customer Ratings & Reviews

Install was great after I hade old unit removed previously and made delivery next day unit arrived at the warehouse in San Leandro, CA.

The installer with Lone Star did an outstanding job with the installation. Was very professional, explained the oven operation very well and was open to any questions. Kudos to him.

Enjoying both oven and microwave. Learning to use both.

They came, they saw, they installed! Not much more to say.

The LG combination Oven/Microware has some great features, but 3 flaws so far over the two months we have used it: 1. After 3 times using the oven, as it was pre-heating it would suddenly turn off by itself after less than a minute, and never gain temperature. Best Buy was good about replacing the whole oven, and the new one so far is OK. 2. The microwave has an annoying chime that is too long and repeats too often until door is opened. Also the cooling fan runs way too long after use, even if used only for a few seconds with nothing really getting warm. 3. The glide rack in the oven (which we love) is VERY tricky to remove UNLESS you know the secret. Even the repair man we had to come out could not figure it out for quite a while. What is frustrating is that neither the instruction booklet, the online LG site, nor the online videos that the LG help center told me to watch, tell the correct (and only) way to remove the GLIDE rack. Once we figured it out it's fairly easy, but LG should provide the instructions!!

The double wall oven weighs almost 300 pounds! The crew that removed the old oven and installed the new oven were professional and had the right equipment to safely remove and install the ovens. Do yourself a favor - let the professionals handle the oven removal and install!

Looks and works GREAT the installation was smooth and professional . The install team was "SUPER"

They were on time, pleasant and very efficient. As they installed they gave helpful information about the appliance.

Love my microwave-oven combo. Everything cooks so evenly in both units. Love to chime to advise it’s ready, or the cycle has finished. Looks great!!

Way to complicated going from an old conventional wall oven with knobs to all digital. The timer is not very loud and there is only one button for the oven light so both are on at the same time whether you are using both or not

Technician did an excellent job installing oven with incomplete paper work from the site pre-measure group.

I love my new microwave/ oven combination it has lots of cooking options. And delivery and installation crew was very fast and professional.

Denny and Brandon did an outstanding job: removed the old oven, unpackaged and installed new oven, and reviewed with me critical appliance information.

We're very greatful to have the kitchen Aid. It's so nice and easy to use.

Install was so mainstreamed and professional. Even noticed a cosmetic problem with product which prompted replacement.

After multiple attempts to get this installed the crew that got it to work were awesome, professional and really cared to get it installed the best way possible.

Installer did a nice job and there were not any issues. I appreciate them cleaning up as well.

Installers were prompt, pleasant and took great care. Plus they had great senses of humor. Very pleasant

Excellent installation. Professional, quick, and informative. No problems.

oven is good, installation not so good, oven bent during installation , because i decided to exchange it, I maxed out the limit of my protection plan and BB cancelled it, ended up with a new oven but w/o protection plan. cut my losses there , got a protection plan from the manufacturer.