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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.2 out of 5 stars with 609 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 609 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation of wall oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Denny and Brandon did an outstanding job: removed the old oven, unpackaged and installed new oven, and reviewed with me critical appliance information.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After multiple attempts to get this installed the crew that got it to work were awesome, professional and really cared to get it installed the best way possible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    issues with installation and protection plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    oven is good, installation not so good, oven bent during installation , because i decided to exchange it, I maxed out the limit of my protection plan and BB cancelled it, ended up with a new oven but w/o protection plan. cut my losses there , got a protection plan from the manufacturer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Studio Double Oven Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and professional installation by Juan Cruz jr. very careful with removal of old product and easy install of the new double oven.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never purchasing from Best Buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely horrible experience. Original product was to be delivered 8/8. It arrived shattered. I was offered free install for the inconvenience which I appreciated since I had already wasted my own contractors time on 8/8 (and my own time, including lining up childcare so I could be available). Replacement product was delivered 8/16. The back of that unit was dented in. It was returned to the warehouse. I was on the phone daily, sometimes multiple times a day, Saturday, Sunday, Monday and Tuesday trying to track down where my third unit (second replacement) was. Then the install was scheduled before the unit was available for delivery, that required me making more phone calls to straighten that out. More time wasted. My house was supposed to go on the market 8/15. The whole thing was delayed because there was a giant whole where the wall oven was supposed to be. Time and money was lost in this situation. On several of my phone calls I was told we’d be ‘compensated’ for our inconvenience but not until the unit was installed. Someone would contact me is what I was told. We weren’t contacted so I made yet another phone call. Guess what? No compensation. Then I was hung up on. Never. Again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    oven install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation by the people that came out. They were on time and efficient with their work as well as went the extra mile to clean up their mess.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great 2022 purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy to see the upgrade after the install of my microwave/oven. It's stylish & cooks great! The installer did a very good job and was courteous and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very efficient. Had time a day early and came to install. GThoughful and safe install. Took time to be careful. Took all trash. Really appreciate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Superb installation!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys installed my double oven and we very experienced and knew exactly what needed to be done to make the installation seamless. Highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    High quality double ovens.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality, very substantial, efficient and reliable product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really Great Job With Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous about install for a $5k oven but the team did a really good job being careful and taking their time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cafe Double Oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new oven. So convenient to reach in and works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE Double Wall Oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love my new wall oven! Will be Looking to purchase GE Dishwaher in the near future

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    appliance installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 installers were friendly and very professional. They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most Quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this oven! It’s so quiet you don’t even realize it’s in

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cafe GE 30 inch double oven installed yesterday

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had our Cafe double oven by GE ( 30 inch) installed. In 24 hrs so far no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Scheduling issues.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't seen anything yet. Baffling how, when we specified Mondays as the only day each week not working ten hours, this was scheduled for a twelve hour window on a Tuesday. Likely quite disruptive to remote work appointments for 8, 9, 10, and 11. This with about a month to meet our expectation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave and oven combo install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and the install went very smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Difficult installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and tackled a very challenging installation with a positive attitude. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Useful space saver combo for wall over/microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit of a struggle but they got in into the space and standing tall. Lots of moving parts connecting the two pieces but it looks great in the space.

    I would recommend this to a friend