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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 15078 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention satisfaction with the overall performance and the installation speed of the Electric Dryer Install. Some appreciate the dryer's capacity and size, as well as the care taken to prevent damage during installation. However, some customers have experienced issues with vent installation, leveling, door design, and steam functionality, while others have noted compatibility problems with existing ductwork.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 15,078 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great dryer and installation was flawless, fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Newest washers & dryers are far more efficient and fast than the past and are works of beauty. The laundry room has become the cornerstone of conversation for guests in my home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost a 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and install team did a great job. One thing they missed though is the dryer electric cord clamp. The connection wires come out of the back of the dryer and without the clamp can move, rub and deteriorate over time without the clamp holding the line in place. Could be dangerous. Would ask they come out to fix and install correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Quick and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a quick and easy installation. They came in and got everything done in no time! Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice dryer. Heats up nicely. Still learning the different settings. Large capacity which is very nice. Only had a couple weeks but loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Electric Dryer Installation

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer installation went great! Very quick and professional installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and quickly installed our laundry. He even showed me how run it it in the end. Great quality service

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The deliver guys were excellent and polite and took care not to bump walls and make sure their shoes were clean. They were quick yet thorough and made sure to answer any questions we had.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job in the installation of this electric dryer! You can't go wrong with the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen from Best Buy did a great job on properly installing our machine. They took time to make sure it was installed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Service, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the installation free of charge makes the washer/dryer purchase an even better deal. The service was performed very well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast quality installation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation crew did a good job. They took safety precautions and were successfully in and out in just a few minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Dryer Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed the dryer was very efficient and fast. They also stacked the washer and dryer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dryer install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was disappointing. I was not informed by the sales associate when purchasing over the phone that I would need a stackable kit for my dryer to be placed on top of the washer. Because of that, the delivery team refused to complete the install and left the dryer in the middle of the floor. I ended up having to find someone else to finish the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Dryer upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed without difficulty, easy to use without reading booklet ,the color is perfect. Not bulky ,good size overall a good dryer so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installers were great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You always get a window of time for when the installers will be there, but I could see how many people were before me. It counted down as jobs were completed, so I had a pretty good idea of the time of arrival. The y texted when they were close. Very neat and professional installation. very polite and quick. I was very happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    excellent job

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came on time delivery and installation. did excellent job with installation. flipped the front door to open to the left. no problem since installation

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good polite fast team of installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys (Alex, Alex and Alan - triple As) were in and out in 1/2 an hour. They were careful with my appliances, ran them before they left, gave me a fast tutorial and took away the old ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent install of dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installer did excellent job quickly. was very professional and thorough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer hookup was done in a very professional way, and the technicians were prompt.

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 5 out of 5 stars

    Overall good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good. The installer just didn't level the washer and dryer but I was able to do that on my own.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Christian. Thank you for your kind review. We appreciate the positive feedback! If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.