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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 15078 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention satisfaction with the overall performance and the installation speed of the Electric Dryer Install. Some appreciate the dryer's capacity and size, as well as the care taken to prevent damage during installation. However, some customers have experienced issues with vent installation, leveling, door design, and steam functionality, while others have noted compatibility problems with existing ductwork.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 15,078 reviews
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great quick job of installing. Would like to have them explain a little more about functions before leaving.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    DonnB

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guy Justin did a good job however he was not taught the difference in dryers. The person who sold me the installation kit did not know that my dryer didn't need a steam install kit. They did refund my money with no problem. I also had to pay for a separate service for the delivery guy to switch the doors. Not cool!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Team Work!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, courteous, and answered all my questions. All that with a quick installation had me glad I had a Best Buy Team do the job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installers worked in a timely manner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation proceeded quickly. Gave me time to clean the floor under the old appliances before installing the new ones--how often do you get to clean there?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time and installed within minutes. Very careful to avoid dinging walls or trim.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was on time. Both employees were friendly and very respectful. The instalation was quick and I haven't had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very efficient, courteous and made sure the dryer in my rental property was working properly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They knew what they were doing and made everything excellent! Great product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Frank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer was installed well and they were very professional. Made sure all worked properly before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great. They arrived within the time window and installation was a breeze. Also, they did not damage anything.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and set up for dryer was quick and professional. I definitely would recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation and the fixer of my dryer is very professional in doing their job. Highly appreciate the services rendered.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Boys did a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were on time. Like exactly at the time they said they were coming! Installed it quickly and took my old dryer too!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Installers were fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered installation with our new laundry appliances and installers were very prompt and completed job quickly.

    I would recommend this to a friend
  • Cons mentioned:
    Door design

    Rated 5 out of 5 stars

    Great Installation Team, the second time around.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Installation Team said they did not know how to reverse the door, even though is was on the work order. Best Buy sent out a second team and these guys were awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service Around "The Awesome GEEK Squag"

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, the GEEK Squad did an excellent job of installing my new dryer as they did an awesome job installing my new washer 3 weeks ago. These dedicated workers took their time installing my new machines, they ensured all worked well and removed the old equipment and they cleaned up after themselves. Thank you BestBuy for not only providing awesome merchandise, but also providing the very best customer service and having remarkable employees. Thank you GEEK Squad, you truly are the best!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer installation

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Electric dryer installation was done professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Delivery service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hook-up and connection went perfectly and I am pleased with overall performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our service technicians arrived for our appointment promptly as scheduled. They removed our old dryer, cleaned out the space under it, resolved the problem by having the correct vent kit on their truck to replace the incorrect one we had been advised to purchase in the store, and managed to squeeze our wider new dryer in through our barely wide enough door with no damage done to either our door or their fingers. We were very pleased with the professionalism displayed by our technicians. They did an excellent job with our dryer installation!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Electric Dryer Installation.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done correctly and the dryer is working great.

    I would recommend this to a friend