Customer Ratings & Reviews

I know some people get bad installs but I have to say the two gentlemen who deliver my washer and dryer did a great. They were quick, polite and very professional.

If this review is for the gentlemen who installed my dryer, than I am more than happy to tell the truth here. This crew was the absolute BEST installation crew I have ever had. This includes for any appliance from any retailer. They were courteous, follow COVID protocols, very detailed oriented during the install. They explained how the dryer worked and did the initial test to ensure the connection was correct. I think these guys not only had a job, they had a job they loved!!!!

Received a call when dryer would be delivered. Arrived, installed quickly and works great. The workers were friendly and explained the new options on dryer.

They brought it up stairs without scratching my walls and hooked everything up and it works fine!

Great dryer. Never have any issues. Simple enough my nephew uses it.

These guys were great. I'm sure not interested in carrying the unit upstairs, installing or removing the old so this was everything I needed it to be.

Super fast and seamless! The guys were quick and made sure everything worked before leaving.

The two GeekSquad installers that came out to put in my new washer and dryer were courteous, kind, and quick. They came in and evaluated the space they would be transporting the washer and dryer through, asked my preferences regarding the set up direction, and had the units installed in no time! They took the time to thoroughly explain the features and operating instructions, pointed out the small damage areas, made sure I was okay with them before they installed the units, and explained how the damage would be addressed (which was also done in a satisfactory manner). Overall this experience was amazing.

Basically they did what they were supposed to do. As described.

So far, so good. Product is still very new. I really like it.

A very quick install, new dryer was bigger than old but they managed to make it work, just barely but all is well

Installation went well. Arrived on time and got the installation done quickly

The Geek Squad was great and delivered my replacement dryer quickly. I had no trouble and it is working wonderfully.

The gentlemen who delivered and installed my washer and dryer set were professional. I received a call 30 minutes prior to their arrival and was notified they would be coming in with personal protective equipment. The set-up was very quick and took about 30 minutes. Once my set was installed, they made sure I knew how to work my washer and dryer and answered all my questions. All the trash my collected and carried away with them. I would highly recommend using Best Buy Home Delivery service.

I am not big on writing review’s, I am going to do so now for this (not for any benefits or points- I won’t use them & knew nothing of them until I had already come to write this). My honest opinion of my installation & delivery..Just do it! They made it completely effortless on my part. They hooked up my new washer /dryer set in minutes and we’re out the door with no mess. No problems. On time. Super sweet. Professional. Fast.Fast.

Is a useful service is you don't DIY..............

It is great that Best Buy does free installation with this set. The guys were great and knew what they were doing. Explained everything before they left.

Have a new construction home and when the Best Buy installers came out they found that the builders had placed the wrong dryer electrical outlet. The installers were very kind and helpful. They left the machines and gave us the information for the builder’s electrician to replace the outlet. They then returned, free of charge, and completed the install. Very pleased!

Excellent and Delivery people were kind and we could monitor where they were through our iphones.

The men were great, very accomodating and neat with their work!