Customer Ratings & Reviews

Installation Team was great! They made sure everything was working before they left.

Techs are always professional and polite!! Never any surprises after the fact. They install, then test!!

The crew did an excellent job of installing our dryer, especially during a pandemic. They wore face masks and qorked quickly.

The crew that delivered our W/D units came on a winter day in bad weather. They arrived on time and went straight to work. We're on the 3rd floor in a condo building and our units needed to come up on the elevator and to be stacked because we have a small W/D nook. They uncrated and assembled the stacked unit in the outside hallway and after moving out the old stacked units quickly carried in and connected the new units. Very professional and no-nonsense in their approach. The hallway was spotless when they left. Definitely recommend the crew we had!

The techs weee every knowledgeable and accommodating they were professional and courteous as well. The initial install was remarkable only in that the dryer was defective. Best Buy replaced it the same week and I was very grateful for the customer support.

The team was skilled, systematized, and I was thus very satisfied. The team was swift and quick. They gave me a demonstration. I am a happy camper.

Fast and friendly installation with delivery so we didn't have to figure out how to do it correctly.

Nice dryer. Like the steam option. And the size capacity.

The team was Courteous, on time, installed with care

We have purchased the installation (actually was free) when we bought the dryer. The installers were professional and quick. They cleaned after themselves.

Very prompt and timely arrival. Did not take long at all. Would definitely recommend and use again

The men were great, very accomodating and neat with their work!

The installers showed up on time and got the dryer working! They were great!

Purchased the matching washer & dryer. They are downstairs and stacked. Efficient installation. Pleased with the result

Best installation we've ever had. Showed up when he was supposed to, and in and out in less than 45 minutes.

Very professional and caring crew! Arrived on time too!

Great job by the staff they did a good job installing no problems of any kind

Great job at installing this dryer. Everything worked great.

They came in and moved out the old and added the new. They showed how it worked and was quick, in and out.

Was unable to use the dryer for weeks. It was making a terrible noise. It also kept shutting off and giving a code of PS. Something to do with the red and white wires being interchanged. When the service people arrived they told me that I needed a new machine. I told them that according to the manual the wires needed to be adjusted. They adjusted them and the machine is finally working. Also corrected the noise level from loud to quiet. It seems to me that Best Buy needs to find qualified servie people that know what they are doing. I should not have to wait 3 weeks to use a brand new machine.