Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 15045 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the overall performance and installation speed of the Electric Dryer Install. Many appreciate its capacity, size, and the fact that it doesn't damage walls during installation. However, some customers have experienced issues with vent installation and leveling, while others have concerns about the door design and steam functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 15,045 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation Team was great! They made sure everything was working before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Techs are the best!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs are always professional and polite!! Never any surprises after the fact. They install, then test!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very professional

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did an excellent job of installing our dryer, especially during a pandemic. They wore face masks and qorked quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded Expectations

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that delivered our W/D units came on a winter day in bad weather. They arrived on time and went straight to work. We're on the 3rd floor in a condo building and our units needed to come up on the elevator and to be stacked because we have a small W/D nook. They uncrated and assembled the stacked unit in the outside hallway and after moving out the old stacked units quickly carried in and connected the new units. Very professional and no-nonsense in their approach. The hallway was spotless when they left. Definitely recommend the crew we had!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Washer / Dryer install A+++

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs weee every knowledgeable and accommodating they were professional and courteous as well. The initial install was remarkable only in that the dryer was defective. Best Buy replaced it the same week and I was very grateful for the customer support.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Skilled. Systematized. Satisfied.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was skilled, systematized, and I was thus very satisfied. The team was swift and quick. They gave me a demonstration. I am a happy camper.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Dryer installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and friendly installation with delivery so we didn't have to figure out how to do it correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good Choice

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice dryer. Like the steam option. And the size capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Appliance Delivery

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was Courteous, on time, installed with care

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased the installation (actually was free) when we bought the dryer. The installers were professional and quick. They cleaned after themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very prompt and timely arrival. Did not take long at all. Would definitely recommend and use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super job guys!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were great, very accomodating and neat with their work!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers showed up on time and got the dryer working! They were great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Difficult task but completed efficiently

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the matching washer & dryer. They are downstairs and stacked. Efficient installation. Pleased with the result

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Dishwasher install

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best installation we've ever had. Showed up when he was supposed to, and in and out in less than 45 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and caring crew! Arrived on time too!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the staff they did a good job installing no problems of any kind

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this dryer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job at installing this dryer. Everything worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Get this when buying new dryer or washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and moved out the old and added the new. They showed how it worked and was quick, in and out.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 2 out of 5 stars

    Finally working

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was unable to use the dryer for weeks. It was making a terrible noise. It also kept shutting off and giving a code of PS. Something to do with the red and white wires being interchanged. When the service people arrived they told me that I needed a new machine. I told them that according to the manual the wires needed to be adjusted. They adjusted them and the machine is finally working. Also corrected the noise level from loud to quiet. It seems to me that Best Buy needs to find qualified servie people that know what they are doing. I should not have to wait 3 weeks to use a brand new machine.

    I would recommend this to a friend