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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 15071 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention satisfaction with the overall performance and the installation speed of the Electric Dryer Install. Some appreciate the dryer's capacity and size, as well as the care taken to prevent damage during installation. However, some customers have experienced issues with vent installation, leveling, door design, and steam functionality, while others have noted compatibility problems with existing ductwork.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 15,071 reviews
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Amazing job by Best Buy team!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought washer and dryer together, the installation team was very fast and they knew everything. Installation was done less than 30 minutes; unbelievable they were so fast and knew their job well. Satisfactory job done by the installers. We are very happy with the Best Buy products and their team!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Overall performance

    Rated 5 out of 5 stars

    Amazing delivery, well worth it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team delivered promptly and efficiently even way out in the mountains. Very happy! The washer and dryer worked perfectly right away! After years of tiny apartment machines if dubious quality, it is a joy to have a premium washer and dryer from LG… whisper quiet, capacious and powerful, there is nothing this dynamic duo can’t do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The person who installed the dryer was very profes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not long after I moved into this new house, I replaced the washer and dryer that the previous owner had left behind. I thought the dryer ran on gas and had bought the wrong one. The replacement was super quick and easy!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer install went smoothly. Timely arrival, quick work. Courteous service. Would recommend Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Front loader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed it pretty swiftly and gave me a breakdown of what they did they even made sure I was comfortable with how they set it up and made sure I was satisfied before they departed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job with the installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing the dryer. They were right on time and very professional they had everything working properly before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had a dryer installation done. The technician was prompt, professional, and incredibly knowledgeable. They took the time to explain the process and ensured everything was set up perfectly. The installation was quick and efficient, and they even cleaned up afterward. Highly recommend their services for anyone needing appliance installation!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance, Size

    Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. Convenient ventless design. Nice capacity. Well suited for limited space when stacekd

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Delivery and install went well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were on time and quick to get it done. Cleaned up after themselves and were very polite.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great professional installer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was a true gentleman and a true professional. Thank you for hiring this man make sure to keep him, not many installers know what they’re doing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went great with the dryer install. Quick and easy process and have had no issues with it at all the last few months!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great guys!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys showed up when they said they were gonna show up and did a great job installing. They had me up and running in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't remember the gentleman's name, but he was so professional and knowledgeable about what he was doing. I give five stars and his helper!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer install was super efficient. The delivery team was able to navigate some tight pathways and then set up the dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The three men that installed my washer and dryer set did a phenomenal job. They were quick, efficient, respectful. They did not scratch up the walls while carrying the washer and dryer set. I am very pleased and impressed

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience! Big enough ! Quiet and easy to use !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Took a While, but Worth It

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re thrilled with our new dryer from Best Buy! It works perfectly, dries clothes quickly, and has great features that make laundry so much easier. However, our original dryer arrived with a dent, and it took nearly 1.5 weeks to get a replacement installed. Being without a dryer for that long was inconvenient, but once the new one arrived, Best Buy’s installation team was fantastic. They were professional, efficient, and ensured everything was set up perfectly. Despite the delay, we’re very happy with the dryer and the quality of the final installation.

    I would recommend this to a friend
  • Cons mentioned:
    Vent installation

    Rated 5 out of 5 stars

    Not too Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall setup was just ok I’m just not use to a well known company like Bestbuy not to show you a general run through on how a appliance performs they just install it and leave I’ve purchased from other companies and they show you how to work your new item. Plus this was my 2nd dryer from Bestbuy the 1st installment water was getting inside of my dryer so they had to replace it so I’m thinking the dryer was faulty, the delivery guy told us there was prolly a leak on the roof that was causing the water in the dryer well my other dryer was not doing that my exact words to him he said well it has been raining a lot in Houston still didn’t make since to me but it was like he was not trying to really help me just a rush job. my vent is not even on the top of my house my house is only 6 yrs old so when he left I went outside to my vent which is on the side of my house and it was a bag caught in the vent that was causing the dryer to build up water because the vent was blocked. Bestbuy needs to bring back there own Service Department, So I have some thinking to do if I will use Bestbuy again I love there products but do not like that they source out to 3rd party companies for delivery and installation. I’m not sure who comes out to repairs. So basically I never needed a 2nd dryer I just needed a team to take the time to care about my installation. I order a lot from Bestbuy my TV was setup by bestbuy and they did everything correct so I’m not sure where the ball dropped with my dryer installation I’m only giving a 5 star because I love my dryer but I should not act as my own installation man to figure out a simple issue recommending the item not the service

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worker was great and really helped out. Id recommend anyone haveing this professionally done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Speedy service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was fast and gentle with my new device. I would buy from Best Buy again.

    I would recommend this to a friend