Customer Ratings & Reviews

This was the "initial" delivery and installation. The products were delivered as promised, however, the right hand venting was not included. The installation team was very courteous, knowledgeable, and professional. Although the incorrect venting was supplied with the initial delivery, they did their best to help me get the "correct" venting installed. Unfortunately, it took some extra time to get the venting kit and then have it installed. In the end, it all worked out thanks to the help of the installation department.

The guys did great. Work fast was safe and clean. Knowledge able and friendly. No damage and was up and running quickly.

So great and works perfectly. It is large and quiet also.

Love the technicians who installed my dryer. They were good and professional. Found the broken levers for the washer cut off vavle. I really appreciate their honesty and hardwork.

Very fast, efficient and very, very professional installation. I love how the dryer is very quiet and does its job.

Quick and efficient. Came with all the parts needed and installed very quickly.

install was quick and easy and appliance worked when the installers left

The delivery guys were on time and quick to get it done. Cleaned up after themselves and were very polite.

This dryer works good. I'm still learning the settings to see what works best for each load that i dry. The delivery guy was great he did his job professionally.

The unload and connect was a job done very well!!!

I had 2 gentlemen install my dryer, and they did it well. My only concern was, they put aluminum foil tape on the top of the vent (coil) leading to the outside vent (mounted on the inside wall). I couldn't tell if they actually used the coil connecter(aluminum elbow) that I purchased with the dryer. Right now everything looks good and works fine, I'm keeping and eye on that coil with the tape on it..

Fast install. They were careful not to hit walls or railings. Plus removed old one.

This process has been frustrating. My washer and dryer were delivered and to be in stalled 9 days ago. That installer said the washer needed to be reordered because he could not pull a plug off and that I needed a special attachment for my dryer vent. Done to the reorder, the earliest they could schedule to come back was 9 days later. This crew found no issue with the washer and pulled the plug out with no problem, not needing to use the reordered washer. The dryer in fact did not need a special attachment and was installed. I’m rating 5 stars for the last installers, definitely not the first!

So much easier having Geek Squad remove the old dryer and install the new one. I don’t have to do any hauling of dryers down stairs then hauling the old one up.

The dryer meets all expectation for a Whirlpool appliance -- efficient, quiet, clear options & instructions -- and it's beautiful! We did have to install a 220 outlet. The BB delivery crew was punctual, polite, tidy and efficient. Will recommend Best Buy to anyone!

The installer was a true gentleman and a true professional. Thank you for hiring this man make sure to keep him, not many installers know what they’re doing.

Guys did an excellent job. Appreciate their work and worth it.

The two gentleman that brought my washer and dryer they showed up in a timely manner. They were very careful with the delivery of my washer and dryer. No bounce no scratches. And the installation was done quickly and efficiently and then some.

Hooked up really fast. I had no issues. Better than the intial delivery.

EXCELLENT DRYER: Drys Fast on the FIRST Cycle. I am SO VERY SATISFIED with this dryer. I would recommend it. 1 thing tho: The end cycle Alert IS LOUD. So IF you have babies or elderly who NEED their sleep, place it far away from them. It IS LOUD. I’m Not exaggerating. Other than that: It serves its Purpose VERY WELL!