Customer Ratings & Reviews

My new dryer performs really well. It is also very quiet.

Went great! Was twsted and installed perfectly! Have no complaints

Purchased new electric dryer from Best Buy. Installation occurred right on time as scheduled with good communication on the day of arrival. Two young men were very courteous and respectful. After a month of use, it appears that there are no issues with the dryer installation.

Very fast, efficient and very, very professional installation. I love how the dryer is very quiet and does its job.

Team was very knowledgeable and friendly. Came in and got the job done quickly.

So great and works perfectly. It is large and quiet also.

The guys who came to hook up my dryer. Was amazing. They were patient with me to clean where my old dryer was and they installed my dryer very quickly. I definitely recommend the professionals to help with the install verse doing it yourself

Quick and good installation , the installation took no more than 20 minutes

I had 2 gentlemen install my dryer, and they did it well. My only concern was, they put aluminum foil tape on the top of the vent (coil) leading to the outside vent (mounted on the inside wall). I couldn't tell if they actually used the coil connecter(aluminum elbow) that I purchased with the dryer. Right now everything looks good and works fine, I'm keeping and eye on that coil with the tape on it..

It was a lot of work getting that vent installed they did good just wish they would have leveled dryer.

The dryer that was delivered looks like a scratch-and-dent model. It has scratches all over the top and multiple dings, many of which have paint stuck in the corners of the unit. I am guessing these were from somewhere in our house, unless they were before arrival. The dryer is also clearly not leveled, with a slight bit of weight on one side, which tilts it forward. I have tried to send emails (they only send from NO REPLY addresses), place phone calls (brace yourself for automated system madness), use their useless "chatbot" that does NOTHING, and even stopped by my local store to talk about this, but was sent away with a card and another 1800 number to call. I have wasted so much time regarding these appliances I purchased that I will surely never do this kind of purchase at Best Buy in the future. Our delivery date was changed on the day of the washing machine's initial delivery. We were not there on the day of the dryer delivery and had a neighbor take care of it. We had no idea it would be this difficult to get help from a place we spent 1000+ dollars with for new appliances. For the washer delivery, they almost didn't install it, cause they were "unable" to loosen the water connections. I had to do it myself. This is what we paid for. We paid extra to have them come, and we had to break loose the hoses, or they were going to take the washing machine back with them. This is our first and last time buying from Best Buy with installation services.

Easy and efficient install, wish they helped more with the dryer vent.

Great installers who did the fantastic job. No damage to walls or doorways getting large appliances in.

Great job on the installation of our new dryer. Arrived on-time and completed installation quickly. Also reviewed the operation of the dryer before leaving.

Dyer works great. Only one thing. The free wrinkle drying is not included on the normal 60-70 minute dry cycle. You need to put the dry cycle on a different heat level

The delivery men were excellent, The installation took no time at all. They told me to let it run a empty cycle before I actually put in a load of clothes. I know everything is outsourced but these two men did a excellent job,

The dryer meets all expectation for a Whirlpool appliance -- efficient, quiet, clear options & instructions -- and it's beautiful! We did have to install a 220 outlet. The BB delivery crew was punctual, polite, tidy and efficient. Will recommend Best Buy to anyone!

Install was fine. They placed it in the proper space, plugged it in, and installed the dryer vent. Success.

Excellent dryer install. Fast and knowledgeable installation.

The installers worked quickly and efficiently and didn't damage any door frames or walls, which was impressive since they didn't have a lot of clearance in spots on the way in and to the laundry room. They tested out the machine before leaving. The cost of having Best Buy deliver and install the dryer was a bargain -- no way we could have done this ourselves.