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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 15052 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the overall performance and installation speed of the Electric Dryer Install. Many appreciate its capacity, size, and the fact that it doesn't damage walls during installation. However, some customers have experienced issues with vent installation and leveling, while others have concerns about the door design and steam functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 15,052 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Yummy Yummy!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY GOOD VERY WELL IT'S VERY SWELL MAKES MY TUMMY COME OUT WELL!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have with your equipment to have in case of moving

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Issues with the cord but they fixed it no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Delivery & installation was quick. Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job setting up dryer. Could use it right away.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very careful when bringing in the appliances. Everything was installed quickly and properly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy crew was very good at their job of installing the Dryer, in and out very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My new Washing machine

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect working till now I like it smooth many features

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Dryer installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Electric dryer install was pain free and done within an hour

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Poor Customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing from Best Buy was the worst experience I’ve ever had. Washer and drier was supposed to be delivered on a Saturday .. delivery driver gets lost, I explain how to get to my home and he decides to cancel the delivery and not tell me that, so we waited all day, I called customer service they were no help, I got shuffled around for over an hour. They auto rescheduled my delivery , had to take time off, a week and half after my original delivery date they were delivered … drier damaged/ crushed on top. Oh but we can keep it until they can deliver the new one… in February!?!? Tried speaking to CS about some sort of credit/ discount I get transferred around again, I ask for a regional or manager to call me… they say yes and no one calls. Horrible customer service, but the drier works all right

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery/ installer guys were very professional Installation was done efficiently Once it was completed they tested the washer and dryer and checked for leaks Once it was done they cleaned up all the packaging materials Overall very pleased with the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery and installation experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery / installation crew was excellent. We had 3 appliances delivered at once, a refrigerator and washer/dryer. Crew was on-time, friendly, competent and gave us a nice tutorial on how to use our new appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy's were very helpful. They installed it and made sure everything was working great. Very friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. Installation / Delivery Team was very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Fast and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was quick and the techs were able to install and setup within 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Servicemen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hassle hookup to the dryer. Servicemen were very good at their job, with no problems. Very professional and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Delivery Experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly happy with the Sunday delivery. Choice of three different delivery windows and received text notification morning to confirm delivery. Technician called with an update and arrived early! Installed dryer in under 15 minutes. Technician entered home wearing a mask and was very professional. Minimal disruption to the Sunday routine.

    I would recommend this to a friend
  • Cons mentioned:
    Vent installation

    Rated 4 out of 5 stars

    could have been better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had the vent hanging low and we had them fix that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional & Timely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When these guys arrived they were very professional and effecient.. They listened to our concerns and nuances about our laundry room and then executed our concerns as requested. Furthermore, they even moved our older washer and dryer for us into the garage where they would be later sold. Lastly, they called both my wife and I to ensure we would be home and their demeanor was very cordial showing they enjoyed the job they do!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed Samsung Electric Dryer. No issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mission Sucess with Flying Colors

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Team was amazing! Friendly, efficient and very professional! They installed, demoed and vanished to their next mission... True SuperHeroes! Great Customer Service!

    I would recommend this to a friend