Customer Ratings & Reviews

Installers were quick, efficient and courteous. They did a great job.

Two gentleman came and installed the dryer. They were very polite, professional and work well together. They had some trouble connecting the dryer to the vent. It was a tight space to work in. The clothes were not drying very well and when we looked behind the dryer the hose had come off the back of the dryer. It was an easy fix.

The 2 installers that delivered the dryer removed the old one and waited while I cleaned the floor behind and under its position. They carefully took out of the house and brought the new one in. The hoses needed to be redone because the previous one had a water line for steam and this one didn’t. After offering me the old parts and positioning and leveling the dryer they did a brief demo and instructed me in its basic operation. They waited to be sure the dryer generated heat before leaving. It was a pretty seamless operation.

The delivery team treated everything as if they were getting the delivery themselves --very careful with everything. They knew just what needed to be done! Cleaned up everything and took it away. Ran a sample load and all has worked perfectly since.

team installed washer and dryer quickly with no issues

The installation was seamless. The staff knew exactly what to do and were extremely quick and efficient

The unload and connect was a job done very well!!!

Guys did an excellent job. Appreciate their work and worth it.

Installed fairly quickly, had a little problem with the outside vent piping, which he pushed out further so it popped from the wall. Finally got it attached back to wall in and out so it is stable. Broke a little off a piece of coral I had outside kind of near the outside vent as he raced by it (I didn’t have time to warn him to side step it!), so wasn’t real happy about that and so 4 stars.

Very professional delivery and installation. The guys were in and out so quickly. The installation was perfect. I was taught how to do all the basic functions and started using it right away.

Very satisfied! Capacity is excellent and very silent!

The dryer has worked well. I'm fine with that. But the Best Buy installers scratched my washer when they installed the dryer, failing to use the rubber feet for the stacking kit that I handed to them. I've told Best Buy about it and they still have not fixed it (over 30 days since installation). The dryer is fine. The installation was poor.

This is a great service. The best. I said wow look at this dryer and how it works better than these windmills. Some say I’m a great installment, maybe even the best, but my wife came up to me with tears coming out of her eyes, and she said, “Thank you sir for buying this.” The service was anmazing and bigly, and there are no dead or eaten animals around the machine.

EXCELLENT DRYER: Drys Fast on the FIRST Cycle. I am SO VERY SATISFIED with this dryer. I would recommend it. 1 thing tho: The end cycle Alert IS LOUD. So IF you have babies or elderly who NEED their sleep, place it far away from them. It IS LOUD. I’m Not exaggerating. Other than that: It serves its Purpose VERY WELL!

The installers were on time, friendly, and professional. They looked at my laundry room space as well as the path to the laundry room all the way from the driveway before attempting to install to ensure that they could safely transport the dryer inside, and showed me a preexisting scratch on my hardwood floor prior to install. The installer had a slight concern about the position of the dryer exhaust vent, and wasn't entirely sure my new dryer would fit in the space, but was willing to try, and managed to Tetris it in! Very grateful for that, I'm not sure what I would have done if it didn't fit! The install was efficient and clean--no packaging materials scattered around--and the installers tested the dryer to ensure correct function, and showed me as well as handed me the manual. They also checked to make sure they hadn't caused any damage to my home. Seriously, I wish every large home furniture/appliance delivery could be this great.

The two young lads were meticulous and careful in the installation process.

Not everyone will get the same installation guy I did, and that is good news. They guy I had come out tried to rip me off by reinstalling my old dryer hose instead of the new one I paid $26 for. I noticed what he had done (or not done rather) and he said it was because my old one was more flexible and would allow him to push the dryer back further. I told him that since I paid for a new hose, I wanted him to install it. He did, after some banging of tools like I was inconveniencing him or something. Otherwise, the installation was done quickly and correctly.

Very efficient and professional while installing my dryer.

The two gentleman that brought my washer and dryer they showed up in a timely manner. They were very careful with the delivery of my washer and dryer. No bounce no scratches. And the installation was done quickly and efficiently and then some.

The installation team made getting my washer up and running completely hassle‑free. They arrived on time, handled everything efficiently, and ensured the dryer was perfectly connected and ready to use. Friendly, professional, and stress‑free service!