Customer Ratings & Reviews

The install was flawless and the installer explained everything I need to know

Great install service, only use geek squad when it comes to appliance install / purchases. Make sure you bought any extras that will be needed. I only had to buy the outlet plug

The two young men who were charged with the removal of our old dryer and installation of the new one did a great job. Our laundry room is quite small, so they actually had to lift the old one out and do the same to place the new one. installation was quick. Everything works well.

Great install. The technician knew his business, was professional and personable which is always a plus in my book.

As part of the purchase we also included the installation of the dryer both techs were very pleasant and knowledgeable about how to properly install the dryer as one of the features is the steam. This requires the installation of a water supply line the dryer. The also reviewed basic operations and tested the dryer to make sure it was operating properly.

These guys really know what they are doing, Kind, Courteous, Professional and on time

installation and check was less than 20 min. those gentlemen got what it takes to bring the heavy appliances to the 2nd floor by stairs

Washer & Dryer works as expected. Has a lot of cool features, lots of room, and are easy to use. Would highly recommend pedestals, these units sit extremely low to the ground.

Friendly, efficient, and showed up ON TIME! They provided very detailed instructions on use of settings in a friendly manner.

This install team was knowledgeable, quick, and helpful. They moved through the house without damaging the door jambs, frames, sills, or walls in any way. They were kind and friendly.

The guy knew what he was doing, made the installation look easy.

The experience we had with your installers was absolutely fantastic. They were very helpful and kept everything well free of litter. They also completed the install in a very little time. Both men are highly professional.

Appreciate the service provided. I don’t know what I’ve done without you all. Thank you very much.

Good service for my dryer. I will recommend you to have it

I believe I have already reviewed the delivery of the LG dryer and made a comment about the dryer itself. Installers were professional, knowledgeable, and on time. Other technicians returned a week or so later to replace the semi-rigid hose with a flex hose since the dryer has to be very close to the back wall in a small space. They also changed the swing on the door which I had requested when I purchased the dryer, but the first installers were not trained to do that. Both sets of installers were on time, professional, and completed their jobs quickly and easily.

The installation was quick and effective. I have not had any issues with the product since it was installed about 8 months ago. For large purchases, the installation helps with peace of mind to know that it will be set up correctly the first time.

The Geek squad chose to use the existing hose to vent my new dryer because that hose was connected to the outside vent. I hope that my existing hose, which is several years old, maintains its integrity. The new hose that was part of the kit I bought was not used. I tried to use the dryer with the door opening from the left to the right, but since my washing machine is on the right of the dryer, it was a challenge to move wet clothes over the dryer door into the dryer. I had to make another appointment for the Geek squad to come out to change the way the door opens. I wish they had asked if the door opened the way I wanted it to open, and I could have told them to change the door before they left from installing the dryer. Other than that, they did a great job getting my dryer installed and working.

The installation guys were fast and efficient. Obviously knew what they were doing and capable. They removed the old appliance, gave us the opportunity to clean underneath before installing the new one. All in under 30 minutes.

He set it up just fine, but right off the bat he said he couldn't install the vent I purchased with it because it went too far up into the ceiling. Then he detached the power cord off my old unit and attached it to the new unit, instead of installing the new one I purchased (not sure if he thought I didn't see that... and he didn't leave me the new one to return). Then he said I hadn't purchased the better stainless steel hose for the steam function, which wasn't even offered to me as an option at purchase, but made it seem like it was a favor to upgrade me to the stainless steel over the "rubber" one that comes with the install kit.

Best Buy's electric dryer installation service exceeded my expectations. The technicians were professional, prompt, and ensured a seamless setup. Their expertise and attention to detail gave me confidence in the installation process. It's a convenient and stress-free option for those looking to save time and guarantee a properly functioning electric dryer. Best Buy's installation service is a worthwhile investment for a hassle-free appliance upgrade.