Customer Ratings & Reviews

The two guys were prompt, courteous, efficient. They started the dryer to insure it was functioning correctly and to "burn off" some of the new machine smell. They relocated the old dryer to the porch. But they did not hook up the exhaust kit, a service which I thought(?) was included when I bought it. They said I would have to get someone else to do it, as they could not. I understand why they didn't or couldn't, because it took the purchase of some new connecting ductwork and a couple of tries on my own to install the kit to my existing exhaust vent.

Its still relatively new, though, it was a quick installation. They made sure it was put in and ran correctly before leaving.

The guys were the best. Wish I could have these guys for every install

Best Buy's electric dryer installation service exceeded my expectations. The technicians were professional, prompt, and ensured a seamless setup. Their expertise and attention to detail gave me confidence in the installation process. It's a convenient and stress-free option for those looking to save time and guarantee a properly functioning electric dryer. Best Buy's installation service is a worthwhile investment for a hassle-free appliance upgrade.

What a professional group of guys. They took great care with my new and old machines and house walls. Hook up went quick and uneventful. They ensured the machine was properly working and that I knew how to operate it and properly perform the maintenance as recommended by the guide.

Way better delivering install service than Home Depot and other big box stores. The local guys are still slightly better with prepping you for time and Best Buy also makes you buy expensive hook up gear but it’s still the best value for a big box store.

So the installer was extremely friendly and really knew what he was doing. Our dryer vent was particularly difficult to hook to the wall, just because of how the wall part was, but it has been installed a few months now with no negative issues. Five stars on the actual install. Minus one star, because this was their second trip. The first time they brought the washer and dryer together, they didn't include the dryer hookup kit I bought. So I had to go down to the store and get a new one, prove that I had already paid for it, and bring it back home for them to return and install it, perfectly, 4 days later.

As part of the purchase we also included the installation of the dryer both techs were very pleasant and knowledgeable about how to properly install the dryer as one of the features is the steam. This requires the installation of a water supply line the dryer. The also reviewed basic operations and tested the dryer to make sure it was operating properly.

This item fits and work's excellent thanks for the installation

The two guys who installed my dryer were outstanding. They removed the old one, gave me time to clean the area before installing the new one. They were courteous and efficient and got the job done quickly.

Quick and efficient. Came with all the parts needed and installed very quickly.

The technician came on time and quickly/correctly installed my dryer. I received a text message notification when the technician was 35 minutes away and a notification of a more specific 2 hour window the night before which I appreciated.

The dryer install went well when they actually delivered it. Changed delivery date twice, messes up your day each time. You wait all day only to be rescheduled on an inconvenient day.

team installed washer and dryer quickly with no issues

The installers did a good job getting our unit in and set up. However, they did not level the stacked units, and the door of the dryer doesn't stay open. It swings partially shut and makes it difficult to load clothes from the lower unit, as it the door swings and hits you in the head constantly. Also, they used our old vent hose instead of the new one I paid for. They did not credit my account for the unused vent hose.

The installation was seamless. The staff knew exactly what to do and were extremely quick and efficient

The delivery team showed up on time, they were very polite and handled getting the old dry out and the new one in very quickly and quietly. They were a crack team. Gave them some beer money as a thank you.

Dr year was installed quickly but changing the door to open on the other side was a big of a problem and took a 2nd visit to accomplish. Overall, tho, I couldn’t be happier!

Dryer was installed and so far is working well, The Geek Squad installer did not use the vent kit I was told when I purchased the dryer that I would need. The dryer is in an area with very limited space and may have benefited from the use of the kit that was provided, This resulted in a slight kink in the dryer exhaust when it was pushed back but has so far not caused a problem. I had the complete length of the vent professionally clean before the dryer was installed and so far it seems to be operating satisfactorily,

The installers were ahead of time. Very efficient and professional. In and out in less than a half hour.