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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 15014 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the overall performance and installation speed of the Electric Dryer Install. Many appreciate its capacity, size, and the fact that it doesn't damage walls during installation. However, some customers have experienced issues with vent installation and leveling, while others have concerns about the door design and steam functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 15,014 reviews
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Capable, fast, and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation guys were fast and efficient. Obviously knew what they were doing and capable. They removed the old appliance, gave us the opportunity to clean underneath before installing the new one. All in under 30 minutes.

    I would recommend this to a friend
  • Cons mentioned:
    Vent installation

    Rated 4 out of 5 stars

    I feel like they were trying to pull one over on m

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He set it up just fine, but right off the bat he said he couldn't install the vent I purchased with it because it went too far up into the ceiling. Then he detached the power cord off my old unit and attached it to the new unit, instead of installing the new one I purchased (not sure if he thought I didn't see that... and he didn't leave me the new one to return). Then he said I hadn't purchased the better stainless steel hose for the steam function, which wasn't even offered to me as an option at purchase, but made it seem like it was a favor to upgrade me to the stainless steel over the "rubber" one that comes with the install kit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the hassle free setup

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's electric dryer installation service exceeded my expectations. The technicians were professional, prompt, and ensured a seamless setup. Their expertise and attention to detail gave me confidence in the installation process. It's a convenient and stress-free option for those looking to save time and guarantee a properly functioning electric dryer. Best Buy's installation service is a worthwhile investment for a hassle-free appliance upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Drier

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. It is very big inside. We are happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good item and I recommend it help a lot with the dryer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good. no compaints. does the job. recommened.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team came when they said. Did an excellent job installing the washer and dryer. They were very professional and courteous. I appreciate that they took all the packing materials with them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great Install Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was quick and professional. Very happy with the install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Great team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dryer installation was also great the team knew exactly what to do they installed everything and turned it on to make sure it was working properly thank you so much again.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    great dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good value and size. operates very quietly ,

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were professional, courteous and the installation was very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Installation was OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were friendly and courteous. They put the entire vent hose onto the dryer, when they probably should have cut some length out of it. They also crumpled the end of it a bit, making for less smooth and slightly restricted air flow. Also, be sure to request the old dryer to be hauled off while purchasing at Best Buy. I thought someone might want my old dryer, but they did not. So when the installers showed up, I asked if they would take it. They said they could not if it were not pre-arranged. Just an FYI there. Overall, the installation works, and the dryer functions well. One more thing...check and clean your dryer vent all the way to the exhaust. Mine was like a clogged artery and nearly caused my old dryer to catch fire! I"m going to check and clean that vent at least anually.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and well mannered. Done with the job in no time at all. On time.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung dryer is top quality both style, work and no noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy tool to use , made my install easy .

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. I have had no issues. They removed the old dryer and replaced it with the new.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast and dependable!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leave it to the professionals! Fast and dependable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in very courteous. cleaned up great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 4 out of 5 stars

    Quick installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its still relatively new, though, it was a quick installation. They made sure it was put in and ran correctly before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, quick exchange and tested fine. They made adjustments as needed to the dryer vent

    I would recommend this to a friend