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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 15053 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers commend the Electric Dryer Install for its overall performance, installation speed, and quiet operation. Many appreciate its capacity and size, and also note the installers took care not to damage walls. However, some customers have reported issues with vent installation, leveling, door design, steam functionality, and compatibility with existing ducts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 15,053 reviews
  • Rated 5 out of 5 stars

    BEST delivery service I've ever had!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT delivery service of my dryer. Very pleasant, helpful men. They were right on time and did their work quickly. They were respectful of my property and were respectful of COVID restrictions. I would highly recommend these two men.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. We have had no problems with it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick and On Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a fabulous job installing the dryer!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy with Best Buy procurement process

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really not sure what to say at this point. Yes, after coming out 3X and 4 months, our GE washer & dryer were installed, ordered with two pedestals for under washer & dryer. Two were on the invoice for delivery. Only one ever showed up and then service department installed of one pedestal only. The washer-dryer were in our garage. Our Builder and my husband installed. Took a whole lot of patience to not be upset. Only time worked our purchase out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great customer satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and friendly, they did good work

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Part of install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was easy and fast. Techs were clean..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Field Service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees Best Buy sends out are so professional yet courteous and friendly. Every time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great staff. They were very professional in installing the appliance and making sure it worked well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RIGHT ON TIME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers arrived right on time. Once they were finished with the job, they took the time to go over the various features of the new dryer This got me acquainted with the machine so that I did understand the manual when I read it. Kudos Best Buy for hiring such good knowledgeable people!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer installation was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went without a problem. The installers knew what they were doing and there were no problems. They showed up as scheduled after a quick phone call prior to arriving. They were efficient and friendly and took care of business. We wouldn't hesitate to use Best Buy again for delivery, installation and haul away. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very professional and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were fast, friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicely done

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very proficient service. Timely fixing of the appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install, professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was prompt, and verified functionality after install. It's not rocket science to hook up a dryer vent and plug a power cable into the wall, but those were just benefits of having the unit delivered to its operating location within the home. Courteous, professional, and was in and out in a flash.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation these guys know what they are doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people - knowledgeable

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was the best thing about this purchase! Bar NONE!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were quick but efficient and did a great install

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer part

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know what this does but it makes my dryer work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the actual installation was great. however, they were very overbooked and quite late. I had to call a few times to find out how much longer, never did they call me. they were 5 hours later than our window. don't deliver on a Saturday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the appliance buying experience was good. It was nice that it included free shipping. Installation was not expensive, but it did ensure that everything was functional and compliant with acceptable code standards with the plug and exhaust pipe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tools Make Installation Easier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't install my own washer or dryer. I paid Best Buy to send workers to do it. I assume these tools helped them get the job done with ease.

    I would recommend this to a friend