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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 15053 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers commend the Electric Dryer Install for its overall performance, installation speed, and quiet operation. Many appreciate its capacity and size, and also note the installers took care not to damage walls. However, some customers have reported issues with vent installation, leveling, door design, steam functionality, and compatibility with existing ducts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 258 Showing 5,141-5,160 of 15,053 reviews
  • Rated 5 out of 5 stars

    Heating element

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was polite, professional, and flexible when scheduling the appointment to fix the heating element.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was fast and the steam function is great. Connection is sturdy and durable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Could’ve been better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys that were assigned to install my washer/dryer set were very reluctant to do their job. First they said “it won’t fit”, which wasn’t true. Then he tried to give another lame excuse of why they couldn’t install my set, which I shut down and told them it’s an easy job. Take out the old set and put in the new one! So after installing it, despite the less than pleasant experience dealing with them, they did a decent job installing the washer/dryer.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for reaching out to us about this experience. First of all, congratulations on your new washer and dryer! We know that is an important purchase, so we appreciate that you placed your order with us. However, I can understand how it would be less than ideal to make time to be home for your delivery and install appointment, only to receive push back from the installation team. That is not the stress-free experience we intended to provided. That said, I'm glad that they were able to turn their attitude around and get your washer and dryer installed. If you need any further assistance with your order, you can reach out to your local store or call (800) GEEK-SQUAD or (800) 433-5778 for further assistance.

  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery service was very nice and put the dryer where we wanted .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installers were on time, knowledgeable, and worked quickly. They were extra careful bringing in our new dryer as well as removing the old one. They installed a new power cord and vent kit on the dryer with expertise, then tested the new dryer before they left. We couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The big difference in purchasing from Best Buy and their competitors is the installation . Best Buy has the most competent and professional associates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Service

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Installers and Installation service. They were on time for their appointment, courteous and professional. They demonstrated the features of the dryer after installation. They hauled away our old dryer which was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a new washer and dryer set a little under two months ago. When selecting my set online and placing it in the cart I added the installation to my order. I could not be more pleased with the two gentlemen who came to do the job. They were courteous, professional and cleaned up all areas as promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buyer/Homeowner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific job delivering, installing and off hauling. Great attitude and customer service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys called ahead and showed up on time. They were very polite and got the dryer set up quickly. They made sure it was working properly before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly and efficient

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery men were great and had no issue stacking the dryer for me on the washer in our closet. Then I asked them to move it and they were very nice. Efficient and friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have a professional install your dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know it's costly to pay for professional installation, but sometimes it's better to have a professional install your large home appliances (unless you know how to install yourself or you know someone who could do it for you).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivery personnel did a great job and installed our dryer in just a few minutes. They did a quick run through and asked if there were any questions. Before they left they made certain that it worked. Very nice and professional. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crew delivery is very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 man crew were quick, efficient, caring for the product and the floor. They did not drag the unit or scratch the floor- both of which I requested and they gladly did it. Very professional, caring and friendly in their execution of the installation. Great crew for BEST BUY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer installation was well done. The technicians were on time and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints. :)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did good job updating lent tube and let me clean behind old machines before installing. Very careful not to hit walls and doors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was right on time. Two men who delivered dryer were knowable, friendly. They answered all our questions. They made us feel very special. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electric Dryer Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was on time and installation was quick and efficient. The installation team was friendly and very professional. Demonstrated that everything worked...one of the easiest installations I've experienced. The Best Buy people do a good job, delivering on time and providing professional service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rose is awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rose and the crew did a great job setting up my new dryer and made sure the vent was firmly attached. Last time i got a new one the vent tube kept falling off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentleman were polite, knowledgeable, worked efficiently, worked quickly. They showed up on time and called me before they arrived. Couldn't have been happier.

    I would recommend this to a friend