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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 15055 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention satisfaction with the overall performance and the installation speed of the Electric Dryer Install. Some appreciate the dryer's capacity and size, as well as the care taken to prevent damage during installation. However, some customers have experienced issues with vent installation, leveling, door design, and steam functionality, while others have noted compatibility problems with existing ductwork.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 297 Showing 5,921-5,940 of 15,055 reviews
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries fast and looks great. It is a little louder than I would like, otherwise happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and Professional!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real Professionals! Careful in moving the old out and the new in. They knew exactly what they were doing and efficient in the entire process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    6 months

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is holding up quite nice. Looks and quality are to notch

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Upset still

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Were only allowed to use certain vents which did not fit in my space, so we had to go buy a flexible vent and install it ourselves ( we are 75 & 76 ) both with back issues so we were not happy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it done with no issues. They came in and did their thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our floor isn't level and the did a good job getting the machine level and hooked up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that came out were very nice to work with and they were very fast! They took the old units away for me and were very polite! They also called about 20 minutes before they showed up to let me know they would be at my house in 20 minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation of dryer was superior. The men were prompt, courteous, knowledgeable and carried off all packing. They were in and out in less than 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick yet high-quality installation by friendly professionals. Keep up the good work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were quick and professional and arrived at the time stated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely and loved the Best Buy communication. Really kept us in the loop on what time they would be there. Professional, courteous and cleaned up after themselves. Nice job. Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completely worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Living on the 2nd floor of an apartment complex that has no elevators quickly makes bringing large items an issue. The installers made it look like a cake walk though and we're done with 15 minutes! They were helpful and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful experience, very helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This install went fast and set up quick. Very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were excellent and were in and out in a flash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    punctional professional installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew did a fantastic job installing our new washer and dryer. They arrived on time and were knowledgeable and professional in their task. Wish all installers were as good. I highly recommend these folks to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very respectful and hardworking. They were also very careful in about not damaging the walls in my small laundry room. Fully installed the dryer in a timely manner and gave me a quick run through of how everything works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing service. The agent was efficient and thorough. He was in and out in a timely manner. I have not had any issues with my product since.

    I would recommend this to a friend
  • Cons mentioned:
    Vent installation

    Rated 1 out of 5 stars

    Not satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not satisfied with the installation for 2 reasons: 1. We were scheduled for after 12 noon. The installers showed up at 8 am, saying that their morning installation did not answer the door. We were eating breakfast, and had to stop to push furniture out of the way to allow them access. We had planned to do this prior to their appointed arrival. 2. The dryer vent was not installed correctly. The installers were in a very big hurry, obviously wanting to get back to their scheduled morning appointment. After they left, we noticed that the dryer vent had not been correctly put onto the exterior connection. It has half off with the clamp tightened. I'm happy I notice this and had the ability to correct the installation myself.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for taking time to share this with us! I'm very sorry to hear about how this all happened. Coming earlier than expected and not completing the install correctly are not up to the level of service we aim to give you. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Installation was great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy installation. I would highly recommend.

    I would recommend this to a friend