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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 15055 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers frequently mention satisfaction with the overall performance and the installation speed of the Electric Dryer Install. Some appreciate the dryer's capacity and size, as well as the care taken to prevent damage during installation. However, some customers have experienced issues with vent installation, leveling, door design, and steam functionality, while others have noted compatibility problems with existing ductwork.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 310 Showing 6,181-6,200 of 15,055 reviews
  • Rated 5 out of 5 stars

    Another Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job with my washer and dryer installation...they arrived on time, installed them quickly and correctly, and made sure to go over all the features and how to use them. Much appreciated!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hassle free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just ordered my dryer and parts for it all I really had to do was moved the old dryer and clean the area the team came out and installed it great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and friendly installation crew. Knew what they were doing. BUT THE DRYER DID NOT HAVE LEVELING FEET. BUT THE STORE TOOK CARE OF THIS FOR US.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ??????

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a nonfunctional one took almost a month to get a replacement during that period I had to give the laundry away- expensive and inconvenient!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service provided!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great service with the guys that installed it. We just recently moved into our new home and the guys that came installed dryer made it real easy and accommodated everything i needed. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very professional. I appreciate that the worker wore a mask and following all COVID safety practices. I would recommend Best Buy installation services!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is installed and working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is BB installer told me the dryer vent kit I purchased was not needed since I had a vent hose already there. The store told me I had to use theirs. I feel like the guy did not want to go under the house to properly install the kit. I had a new dryer cord that could not be used because it was out of the package, the installer told me my warranty would be void if I did not use the BB cord. Why was the dryer vent OK but the cord was not?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stape

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was installed professionally and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional! I received a phone call 30 minutes before arrival. Both gentlemen efficiently removed by old dryer and installed the new one. I am very pleased with the service, thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer/Dryer install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians came on time. They were professional, courteous and handled everything in a single visit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a washer/dryer combo and received delivery and installation of both, with the required purchase of the vent kit. The delivery and installation was quick and the two employees were professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who did the installation were friendly, efficient, and professional. They did a great job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed the dryer seem to know what to do but I began experiencing problems within less than a month.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and well presented by staff. Help was very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer was quick and professional. Our dryer is located in a hard place to reach but was no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased a dryer from Bestbuy and they installed my dryer and was very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those fellas were fabulous! Called previous to delivery. Set up. Good humored. Very informative!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation techs did a great job!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation technicians were knowledgeable and thorough in installation, testing product and informing us of basic operations and cleanup after they did the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs D

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service man was very respectful, answered all questions that I had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good installers. Quick and thorough. Left place clean.

    I would recommend this to a friend