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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 15056 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers frequently mention satisfaction with the overall performance and the installation speed of the Electric Dryer Install. Some appreciate the dryer's capacity and size, as well as the care taken to prevent damage during installation. However, some customers have experienced issues with vent installation, leveling, door design, and steam functionality, while others have noted compatibility problems with existing ductwork.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 324 Showing 6,461-6,480 of 15,056 reviews
  • Rated 4 out of 5 stars

    Very efficient and helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication on the appointment. Careful about their work. Also, good tips on how to best use the appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electric dryer Installation

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did an amazing job installing my dryer. I highly recommend the installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy has always done a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had set the washer and dryer into. Best Buy showed up made it happen with no problems no dings. Thank you Best Buy you guys rock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was wonderful, kind and friendly. They knew what they were doing and they were efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insulation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed it were very professional and know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Late

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were late with their delivery.. But once they arrived, they were cool and efficient. Did their jobs and bounced. Free delivery and free installation. Save yourself a headache and just let them install it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James and his associate from Geek Squad were friendly and professional with their delivery and communication in-person and on the phone. Thank you for your help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier with the service. They were awesome and highly efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out to my home and Hauled off my old washer and dryer and installed my new washer and dryer. They were very professional and explained everything that I needed to do. Very satisfied with their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps you away from disaster, the installation of just the vent exhaust alone was hard enough with two geek squad guys helping each other out with the task.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far its good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be too soon to review this product as i just bought it 2 months ago. But so far i am quite satisfied with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inst1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expected to be install to be very good. In general Best Buy support is very good with so many items purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Fast shipping!!! Excellent customer service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great teamwork!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad called the night before scheduled delivery and twice the morning of delivery and actually arrived a little early... that dosent happen much any more! Professional and did a great job!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No fault on the delivery guys, it just the part didn’t fit correctly and so we weren’t able to use our dryer for a few days until we fixed it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Polite but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers didn't provide auto refund of periscope vent not used. Still waiting for Geek Squad to get this taken care of 3 weeks later. Bumped my wash tub hard enough to pop a screw out of the wall holding it into a 2x4 and didn't say anything. They were also later than promised, but kept us informed via phone and email which was appreciated. Didn't damage any floors or walls bringing the machine into the home.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hello JonChris, We strive to always provide a professional installation and would not want to cause any damages to your home. If you are still awaiting for a refund, please contact our agents by calling (800) Geek-Squad or at (800) 433-5778. We appreciate you for providing us with your important feedback.

  • Rated 5 out of 5 stars

    worry free

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on the time frame. Installers were courteous and did the job quickly and thoroughly. Wonderful service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time. Knew exactly what to do and got the job done. Installers were courteous and picked up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always amazing! I buy everything I can at BB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional install team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drier was installed by a professional team supplied by Best Buy. After item was installed they taught us how to operate both the drier and washer.

    I would recommend this to a friend