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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 15056 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention satisfaction with the overall performance and the installation speed of the Electric Dryer Install. Some appreciate the dryer's capacity and size, as well as the care taken to prevent damage during installation. However, some customers have experienced issues with vent installation, leveling, door design, and steam functionality, while others have noted compatibility problems with existing ductwork.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 347 Showing 6,921-6,940 of 15,056 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys installed in a timely fashion and before leaving explained how to use it for the first time

    I would recommend this to a friend
  • Cons mentioned:
    Door design

    Rated 2 out of 5 stars

    Brian

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG 7300 delivered but could not reverse dryer door. Said there was a missing part. I had to wait 2 1/2 weeks to get a replacement with out a dryer but had to call for help to change door. Liked the finished product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was professional and communicated w/ me about their arrival time. I didn’t have to do anything except open the front door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tools to install appliances

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tools someone else installed the washer and dryer from Gates flag and dental good Job... Just wish it could’ve been done quicker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with professional customer experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed the dryer was excellent. They were in and out in less than 1/2 hour. No mess and very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were amazing. They returned to my apartment three separate occasions to make sure my new washer and dryer set was properly set up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Finally got it right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dispatch is terrible. Original installers damaged the vent kit. However, the follow-up installer was fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instalations

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect instalation , the person is very profesional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reaaaaaaaaaaaaaaaaaaaaaalllllllllllllllllllllll good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick (under an hour) and delivery was on time. Guys were actually early. They negotiated the small basement walkout stairs well and installed without a scratch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery of my washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great delivery , best buy tecs were nice and very helpful.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Overall poor serivce

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After attaching the vent hose and pushing the dryer in place, the technician did not check to see whether the hose was still attached. After drying a load, I found the hose detached and hot air blowing into my room. A simple check could have ensured this was installed properly. After bringing the unit upstairs, there was tape residue from the unpacking and the technicians didn’t have tools or the chemicals to clean it. Then, the team member did not have knowledge of the unit and didn’t sell the steam hose attachment for my specific dryer, so the installer didn’t provide one and they didn’t hook up what I didn’t order.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great job installing!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Kind and respectful workers. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were kind, considerate, professional, expedient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Color is great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new dryer. And the color is just fabulous. I love color and so glad samsung came out with this color.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer is installed 2 1/2 inches lower than the washer. I would like to know why??????

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up of washer and dryer went smoothly. Driver/installer were both courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team! Good installation. We had a lot of problem dealing with delivery team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Delivery and Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation techs were awesome. I was very impressed with how quickly they and carefully they unboxed and installed my items as well as the information about the new items.

    I would recommend this to a friend