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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 15056 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers frequently mention satisfaction with the overall performance and the installation speed of the Electric Dryer Install. Some appreciate the dryer's capacity and size, as well as the care taken to prevent damage during installation. However, some customers have experienced issues with vent installation, leveling, door design, and steam functionality, while others have noted compatibility problems with existing ductwork.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 349 Showing 6,961-6,980 of 15,056 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for appliance and lived they offered delivery and installation for the product and communication was great as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who installed my dryer machine were so efficient and nice . They take my old one and show me how the dryer works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional and prompt...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came right in, got it setup and made sure it worked, then cleaned up and left. Fast and excellent service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installation issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was scheduled but unaware that a piece was missing from our home which caused the installation to be rescheduled. Rescheduling took an additional 2 weeks to set up. Wish we were aware of what was needed on our end before the installers came. Also wish a phone call notified us when they were on their way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad crew was amazing! They did a great job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation services very professionally done. Very quick no mess or take a long period of time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Electric dryer install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very nice and neat but did not install the water line for the dryer. The dryer is being replaced due to a sizeable dent so we will have the water line hooked up at that time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meh

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They will charge you to move the old ones out. Just be aware of that. They moved my old ones 15 feet and charged us cash for the extra work...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were on-time, courteous, and explained all of the necessary features after installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer Instalation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and efficant service, very on top of when they did not have the part and communicating about refunds etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Professional Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, professional installation by the Geek Squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't have all the hookups the say of install. Installers able to come to drop off in the spot I needed in the meantime

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just do that

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessary and just best to have done in case it voids warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy staff was very courteous. The installation of both the washer and dryer that I purchased took around 30 minutes, including the demo they gave me of my new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, on time, very polite, professional,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great contractors even though the dryers weren't

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had major dryer drama but the contractors who showed up to do install were always polite and considerate. Great contractors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must with your New Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are getting a new dryer to replace your old one or just getting your new set then this service will help you make that transition a lot more seamless.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor communication

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worker was on time, but I could not use my prior electrical cord the failed to communicate with me. I saw them unload the dryer an did not know if they were putting the brand new cord before they placed the dryer in the garage. Therefore I could not return the cord as I anticipated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service very professional and knowledgeable

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Best Buy Service Techs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The third party setup and installation team that's contracted through Best Buy are some of the laziest people I have ever encountered. I had to pay them an additional $30.00 cash just to get them to finish the installation of my dryer. This is after I paid Best Buy for the initial delivery and installation of my dryer. The 1st team delivered it then left without telling me anything, and the 2nd team came and said that they wouldn't do it unless I payed them. Then they actually had the nerve to ask me to give them a good review so they can get a bonus insensitive for good customer service.

    No, I would not recommend this to a friend