Customer Ratings & Reviews

Delivery of my new dryer and installing it for us went well. Best Buy uses outside service tech to deliver and install for us. They came to our home using an Enterprise Rental truck. Guys were knowledgeable and very nice.

delivery and installation very fast but they were too hurry, knocked and rang door bell twice in less than 5 seconds! when I ask them to place my washer on the available plastic tray, they asked if I want to do it myself :) But overall I appreciated their hard work!

The installation on the dryer was quick and good we were happy with the service

Absolutely love these washers and dryers. From the color to how easy they’re to use. Can also start my washer and dryer from my phone. Zero complaints! Delivery and assembly was also smooth. Got everything assembled in less than an hour.

Great and professional installation. Didn't take long at all

As summary description indicates, I'm overweight and lazy. The last thing I want to do is spend time installing new appliances, and then trying to figure out where I messed up. You other heavy boys know what I mean....install a new washer/dryer, or pay a bit and have the option to take a nap. Yep, the latter is the only option. These installers are so good, quick, and efficient. Everything they did was fast, and works perfectly. Back for my afternoon nap now, thank you Best Buy for the excellent service.

Excellent service from the guys, quick and clean, as it should be

They installed it really fast and very professional. Got it into a small space with no damage

This dryer has many preprogramed settings as well as choices for personal preference. The clothes appear to be fluffier than previous dryers I have owned. It is very quiet and looks great along with the new LG washer. The installation of both appliances was very quick and easy for the Best Buy Techs. I am happy with all of my purchases and especially for the help Amanda and team provided during the COVID -19.

We purchased the LG - TrueSteam 7.4 Cu. Ft. 12-Cycle Electric Dryer and the installation package. The installer initially expressed some concerns about the vent being long enough to fit, but did make it all work with some stretching and some duct tape. If you have a longer than normal distance (4 to 5 ft) between dryer vent and the connection to the outside you might have a problem with the vent kit. The installation otherwise went fine and the dryer is working great.

After they actually showed up from the missed appt the week before they did a good job. Very professional and cleaned up the mess along the way. No leaks for the steam attachment. They however didn't get the dryer vent tight enough and it popped of the wall. So I had to re duct tape it. Not a big deal but only reason they didn't get 5 stars.

Installation was a breeze. The delivery crew was fast and efficient. In amd out in minutes. Everything works fine.

Dryer install was quick and easy, installer was knowledgeable and professional.

Quick and easy, the man was really sweet who came in and did the service and everything has worked amazing since.

Very good installation, very professional, good quality

The installation service was fast. The technician checked the equipment, and instructed me to call service for noise. Then, the technician came, and now my machine is in perfect condition.

Hooked up washer and dryer together. After hooking up washer the crew tried to tell me the dryer would not fit through our door, despite the fact it was the same measurement as the washer. They were ready to take it back to the store and said I would have to talk to the salesperson about finding a smaller one. Well, a little persuasion and ever so slightly giving a side panel a little push and it went through the door fine. Ended well, but could have been a pain if I accepted the first answer.

Great service! Easily removed the other ones and perfectly installed while having great attitude!

I was hesitant about getting the professional install due to all the negative reviews online. The install was free with my purchase, so I let them do it. I can always fix it later. The install came out great. The two installers did a great job hooking up everything correctly. I guess it's luck of the draw on who you get.

My wife loves the new was machine. Quiet, lots of room and steam. Great technicians and very gentle with install