Customer Ratings & Reviews

Working well and so happy with the product. The size is good and the quality is great!

So far so good no issues great service delivery was prompt & professional

It's in the spot I wanted it and it's working. Can't complain. They also didn't damage my home getting it in. So that's a plus.

We bought a new washer and dryer from Best Buy. The guys that took out the old set and installed the new set were very professional and took great care while moving the machines through our home. They took their time to make sure the new set was balanced just right and gave us some helpful tips as well. I highly recommend using the Best Buy team for delivery and install of your larger appliances. They really know what they're doing!

They did a great job of making sure the units were installed properly and made sure they didn't hit the inside gas line (Installed when house was built). Everything works great.

We all need the installation of our appliances. This was quick. I had everything prepped which I recommend. Then the deliverers can concentrate on a good installation. When it comes "free" with the appliance purchase, it's good except for the extras you have to purchase.

I was a bit concerned that the installer would have difficulty squeezing my new dryer into its space in my laundry room. However, the installer had no problem getting the old one out and the new one in. The width of the space eliminated all but a couple of dryer models, as the others would have been too wide. The installer even found that one of the parts I purchased wasn't necessary for installation, so he took it back and processed the refund for me. Overall, a great experience.

Moved from New Orleans and bought this set. It has been a year now and I really like them. My son bought a set too.

As with the washer, the dryer installation was without any issues

Brandon and Mario who were the installers were excellent. They removed our old dryer and hauled it away. They also took great care in bringing our new washer and dryer in to the house. They installed the new dryer and even modified the connection for the dryer so that it fit better into the laundry closet which enabled us to put our doors back on in stead of the curtain we had been using.

Great and professional installation. Didn't take long at all

delivery and installation very fast but they were too hurry, knocked and rang door bell twice in less than 5 seconds! when I ask them to place my washer on the available plastic tray, they asked if I want to do it myself :) But overall I appreciated their hard work!

The installation on the dryer was quick and good we were happy with the service

The worker very good service . We love this machine

I got the Samsung flex dryer which didn't work earlier than I had to call best buy 100 times and Samsung as well to exchange even though it was on warranty but still they gave hard time. Have to be very careful if you move in new home and so many things going on same time just carefully checked if your appliances have been installed good and working properly. Love the Samsung flex dryer though.... Installer guys at 1time were messed up but 2nd time was good.

Worth it to have installed by the professionals for peace of mind.

The team did a great job, and when I mentioned we would probably see them the next week for the refrigerator install, they did ask about the water line, and pointed out that I had purchased a water line install that I didn't need, since it was already plumbed. Really appreciated that. Machine worked perfectly from the outset.

I am incredibly pleased with the dryer installation service I received. The professionalism exhibited by the installation team was exceptional, earning them a perfect 10 out of 10 in my book. From start to finish, they not only efficiently installed the dryer but also promptly addressed any issues that arose. What truly stood out was their dedication to customer satisfaction. The team went above and beyond, patiently answering all of my questions and ensuring I felt confident with the new appliance. This experience was nothing short of positive, and I extend my sincere thanks to the amazing personnel who made the installation process seamless and stress-free.

This dryer has many preprogramed settings as well as choices for personal preference. The clothes appear to be fluffier than previous dryers I have owned. It is very quiet and looks great along with the new LG washer. The installation of both appliances was very quick and easy for the Best Buy Techs. I am happy with all of my purchases and especially for the help Amanda and team provided during the COVID -19.

They installed it really fast and very professional. Got it into a small space with no damage