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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 15062 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers frequently mention satisfaction with the overall performance and the installation speed of the Electric Dryer Install. Some appreciate the dryer's capacity and size, as well as the care taken to prevent damage during installation. However, some customers have experienced issues with vent installation, leveling, door design, and steam functionality, while others have noted compatibility problems with existing ductwork.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 413 Showing 8,241-8,260 of 15,062 reviews
  • Rated 5 out of 5 stars

    Great job, thanks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys did a fantastic job! very happy with the service and quality of the product and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional and explained how to operate the machines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT GUYS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT GUYS PROFESSIONAL INSTALLATION GOOD SVC AND FRIENDLY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs Up

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer install went well. I did have to provide a flex hose but it was minimal costs. Pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. Will always use Best Buy for appliance installation. Good job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Polite and friendly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our dryer was installed in a professional and efficient manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy delivery and install is a great value and service. Will only buy appliances from BB because of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always happy with Geek squad. They are easy to work with and we had to have the delivery men come back for a defective item in the process was smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very courteous and demonstrated the product for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great teamwork

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came was great. removal and install was quick, thorough, clean and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, reliable and on time. They did a great job and took all packing material with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were SO professional and answered my MANY questions about our new appliances. I will ALWAYS use and recommend Geek Squad installations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professionalism and great team.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install team and very professional. Installation was on time and put it right where I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quick installation process, very professional.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor Customer Service at first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first third party installers looked for reasons to not install. We made contact with best buy installer coordinator Sierra and she made sure that the second third party installers were just the best. We expected the Geek Squad but got a third party installer. Better over view of third party contractors is a must.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking the time to let us know about your recent experience with this installation. Getting new appliances should be an exciting time so I can understand your frustration to have trouble with your first installation. I'm very glad to hear that you were able to get this resolved during your second appointment. Please don't hesitate to let us know if need assistance by calling 1-800-GEEKSQUAD or 1-800-433-5778.

  • Rated 5 out of 5 stars

    It could have been stressful but was not.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sent out a very professional crew who did the delivery and install with no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the tech's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech's were great, looked out for my floors & installed perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend these guys - super friendly and pleasant - took great care to carry my washer and dryer inside and not damage them or even touch my walls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable installation. Installers were professional and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dryer from best buy install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dryer install and haul off of old dryer went very well. professional and efficient.

    I would recommend this to a friend