Customer Ratings & Reviews

Appreciate the service provided. I don’t know what I’ve done without you all. Thank you very much.

I left the washer and dryers but the people that put it in wasn't very professional I was supposed to get the metal hoses they gave me the rubber hoses they handed me the metal hoses and said take them back to the store and get a refund my latch on my washer is loose like the screws is stripped but overall I like the machines

4 trips and 3 different stacking kits later it took almost a month to get the washer & dryer installed. Very disappointed with the first 3 installers. The last one was excellent. He brought everything he needed and did a bang up job

Delivery installers were great. On time, quick and clean! No problems!

Very good installation, very professional, good quality

Went well. Service people were abrupt and rude. Very much in a hurry. Had to have a different crew come back and level the machines. The stand for the dryer and the side kick washer were not delivered.

Bought a new dryer and needed to have it installed. The delivery went fine but the installer didn't hook up the dryer vent with the collar as I asked him to. Could have been better but not a deal breaker.

Best buy team were awesome. They confirmed the delivery date and window earlier in the week. On the day they called to confirm they were 30 minutes away. They were prompt, courteous and very neat. Brought the dryer in safely and installed quickly. Removed the old dryer with a minimum of fuss as well. Highly recommend!

Had no problems with the installation process. Worker were on time and did a perfect job!

Best Buy techs were awesome! Thorough, great communication! Love our Samsung washer and dryer

Moved from New Orleans and bought this set. It has been a year now and I really like them. My son bought a set too.

The team from the Geek Squad were amazing! They were respectful and courteous. When bringing the dryer into the house, they made sure they did not hit any walls. Took their time to ensure the appliance was installed correctly. They went above and beyond to ensure the installation went perfectly.

The team arrived on time. My dryer was installed quickly and professionally.

The installation team set up three appliances in one trip and there were no problems. They were polite, efficient, organized, and skilled. The team leader was skilled in explaining maintenance and cleaning of the new machine to extend its life. I wish all crews were as good as this pair of men working together.

I needed to have the pedestal drawer unit installed under my dryer, which was too heavy and bulky for me to do alone. The crew that arrived to do this were courteous and professional from start t finish, and obviously knew exactly what they had to do, including getting the dryer exhaust hose put back correctly. Excellent all around.

Some tools are already included in the box. Just you need is your idea to install

The installers were courteous and professional. I wish they would have reversed the door on the dryer during the install. The laundry area has the water on the right side and the dryer vent on the left side of the room. They put the machines in that order, so both doors open toward each other.

Excellent install. Works very well. No problems to date.

Installers installed the dry quickly. Installer did not figure out why it was throwing an error code.

My new washer and dryed are working great! The install was fast and easy through Best Buy and the machines clean and dry very well! Would recommend getting your appliances needs handled with Best Buy.