Customer Ratings & Reviews

Absolutely love these washers and dryers. From the color to how easy they’re to use. Can also start my washer and dryer from my phone. Zero complaints! Delivery and assembly was also smooth. Got everything assembled in less than an hour.

Professional delivery and installation on dryer. Good service

Team of two installed new washer and dryer in about 30 minutes. Installed new hoses, steam attachment for dryer, and exhaust tube. Checked to make sure both were working and gave me a chance to ask any questions. They also removed the old units.

The dryer install went smoothly and everything works just fine. The installers were on time and efficient.

The Best Buy installer arrived on time and proceeded with knowledge. He carefully installed both our new dryer and washer. He then cheerfully showed me tips for using both machines correctly and for best results. When they left, nothing was left to clean up- they removed all the packing materials! Great team!

The installers did a good job eventually. The first time they dropped the washer on it and dented the dryer. However, they let us keep the dryer until they could bring another one which the did perfectly. Accidents happen but they fixed the situation very quickly.

I love the dryer. No nose quick and a great product.

Now that the dryer was finally installed I could use both the washer and the dryer. I could not use the dryer for nearly two weeks after delivery due the vent kit from Best Buy did not fit my oval wall unit. I had to purchase a vent kit from Home Depot to fit my oval wall unit. Thanks Christopher and Quinn!

The installation was quick and it worked perfect. The team is awesome !

Initial delivery and installation was subpar, the guys were late, they rushed and installed it improperly. It was completely unusable because of how they installed it We asked them to come back and fix it, but they refused and said there had other jobs (5 mins after leaving). I had to call to schedule a different appointment (that they no showed) then finally someone came after calling and complaining again. That team was awesome, fixed it with in 15 minutes. That’s why I’m giving it a 4 star instead of a 1 star. I would still recommend going with them if you do not know how to find a pro on your own but if you don’t mind finding your own installer then I would not recommend.

The dryer is great and the men are great so great. When you turn on the dryer it runs quiet so it doesn’t make any noise . Me personally I would recommend these men who have delivered my dryer. They knew what they were doing they gave me a heads up when they were going to be here. Overall the experience was great.

Great job! No issues and able to use right away! Always a pleasure dealing with Best Buy.

Besides being hustled about having to bring it up 15 steps. They installed this one correctly. I wish I did the same for the washer.

INSTALLERS WERE VERY PROFESSIONAL AND PERFORMED A DETAILED INSTRUCTION REVIEW WITH ME TO MAKE SURE I WAS WELL ACQUAINTED WITH THE MACHINE.

Very promet and friendly. Very carfulle of the protecting the house

My service tech, Brandon, was very thorough with installation and going over the product usage and care. I felt very well taken care of and they answered all of my questions about how the drying capabilities worked and how to care for the machine properly. Really great service from Best Buy!

They installed my new dryer quickly and haller the old one away. No problems.

Great friendly customer service. Very timely. Quick installation. Answered all my questions. Very professional.

The team did a fantastic job installing our new dryer and made sure it was working correctly before they left.

Awesome service! The guys came on time and were extremely helpful