Customer Ratings & Reviews

They were quick and efficient and very pleasant to talk with, they removed the faulty appliance and replaced it in a matter of minutes.

The geek squad was great.. on time and went over everything

All of the technicians were terrific! I would definitely recommend Best Buy as they were some issues that I had, but they were completely honored.

I’m sure the technicians are not perfect, but they did a perfect job in my home. From unloading and unpacking the dryer, to installing it and explaining the use and care of the equipment, they went the extra mile. More than a year later, everything is still running as it should!

The people who came to install my dryer were very professional and took good care of my home (the dryer is way in the back so they had a lot of doors to go through!). They reused my old vent but it seems to be going okay so far

The team arrived on time. My dryer was installed quickly and professionally.

The installers were diligent, making sure that they do not hit walls, doors, or other objects while moving the dryer. They had a very tight space to work with, they did it with ease and professionalism.

Fast, efficient and capable. A professional installation, quickly accomplished and leaving no mess!

The installation was great The main installer Brian was excellent with attention to detail. Very professional. I watched them the entire time and he definitely took pride in his job!

The install went well and was done quickly. The problem was with the dryer hose that leads to the outside was too long for the space and my existing hose was used. I was promised by the installer that i would receive a refund but never did. They took the one i paid for with them.

The installers did a good job eventually. The first time they dropped the washer on it and dented the dryer. However, they let us keep the dryer until they could bring another one which the did perfectly. Accidents happen but they fixed the situation very quickly.

Best Buy came through with the best installers I have ever seen. They were fast knew exactly what to do and did it in less time than it would have taken all the others I have used over the years.

The install team from Best Buy did a great job on our new dryer in the basement. Hauled the old dryer up the stairs and leveled and tested the new. It's working great. Two muscle men and the supervisor did the job. The supervisor appeared to be very experienced. We were very impressed.

They are fast and knowledgeable. They worked very professionals. I would recommend them.

I purchased both washer and dryer. Both reviews are the same. Great equipment, price. I went to different stores, they all have about the same products and costs and offers. I decided to make the purchase at Best Buy because Albert the Best Buy sales employee helped answering all my questions. He is very professional, knew all answers and has patience with older women. Thank you Albert.

The motor and belt went out of our dryer and we only had it 15 days, but Best Buy came and replace it with a brand new dryer.

Easy to use, holds a lot of clothes. I have not had to run it multiple times to get everything dried.

Best Buy sent a great team, these appliances were not light and I have strange corners around the house. Getting it in place was not easy. I have fought with too many dryer vent hoses in my life and I now leave the sweating and frustration of the hose coming off just after you push the dryer into place up to the pros.

Very good professionalism expertisegreat service to get the job done

The dryer is wonderful, it is fast. It dries the close. I love all the cycles on it