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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 15125 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention satisfaction with the overall performance and the installation speed of the Electric Dryer Install. Some appreciate the dryer's capacity and size, as well as the care taken to prevent damage during installation. However, some customers have experienced issues with vent installation, leveling, door design, and steam functionality, while others have noted compatibility problems with existing ductwork.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 15,125 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and work was done exceptionally well

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent install! Fast and neat, they did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fanatic install, the guys were extremely professional and courteous to my grandmother. I am very thankful to them! And it was shockingly quick, they called to tell me they were almost there and it wasn’t 15 minutes later they called back to inform me it was all done. Checked it out later and it was perfect. 10/10 experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This installation was perfect. They called me 30 min before the arrival, they were very cautious with carpet, walls, doors, etc. They explained all the process and together we verified the appliances. Finally, they installed the washer and the dryer perfectly. Luke team and Torey supervisor made an awesome job. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, holds a lot of clothes. I have not had to run it multiple times to get everything dried.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's Geek Squad installers are very professional. They were very careful when installing our dryer (no scratches or breaks). They also made sure everything was working correctly, and they took the time to answer all of my questions; they even demonstrated how some of the features on my dryer worked.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Quick and Simple delivery and hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My delivery team came out on time, in a terrible winter ice storm. They carried the new washer and dryer up 3 flights of stairs and removed my old washer and dryer, and installed the new set in 1/2 an hour. They cleared away the packaging and gave me time to clean the floor before the new set was installed. Fast, Friendly, and Efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer hook-up by the Pros

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New dryer install was an easy choice to make. The dryer was put in and hooked up, tested, and every aspect reviewed before the crew left. Clean, fast, no worries!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer removed and took old dryer seay installed the new one. Everything wirks fine whats not to like.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of my dryer unit was quick and seamless. The installers were friendly and professional. Great value and very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Instalk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys set up the vent tubing and the dryer and made sure to run a test cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast, polite, on time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super installation crew. Arrived on time. Gave great notice and updates until they arrived. Clean, efficient. Went straight to work. Cleaned up all packing. Removed old dryer. Very quick and very polite.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who showed up were totally professional. They explained what they would be doing step-by-step. They carried the washer and dryer up a flight of stairs and installed both in rather tight quarters. Cannot thank them enough for also watching out for our house, stairs, walls, etc. A job well done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Installation Service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super service. Arrived at scheduled appointment time with a courtesy call prior. Hauled off old equipment. Worked to allow area cleanup before installation. Efficient installation and demonstration. No mess. Truly a great two man crew.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installation team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who came and removed my old dryer and installed the new one were excellent. I highly recommend Manhattan's Best Buy and it's installation team. They were professional and worked quickly. They were both personable and worked quickly and competently. They made sure the machine worked before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Quick Installation - Language Barrier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seemed to do a god job of installation, but there was a language barrier there. I have VERY small concerns everything was done correctly - including leveling. They seemed to rush a bit. I will re-visit this post if there are any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dryer was installed without any issues. They called to let me know they were available earlier than excepted and that worked out better for me. Quick to install and very friendly! Dryers works great. So happy I chose Best Buy after a huge hassle trying to get the same product installed with another company

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    did a fine job on installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation was excellent no problems. fast and well done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of my dryer went very well and I have no comments or recommendations regarding the installer or the time it took for the installation.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    WOULD HAVE BEEN PERFECT BUT...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GUYS CALLED AHEAD AND WERE ON TIME. THEY WERE PLEASANT AND VERY PROFESSIONAL. MY COMPLAINT IS THE HOOK UPS. ON THE DRYER THEY ONLY HAVE ROUND HOSES CLAMPS ETC. NEWER HOMES HAVE THE OVAL , MAKE SURE YOU BUY THE ADAPTER BEFORE THEY SHOW OR YOU WILL HAVE TO BUY AND REINSTALL LIKE I DID. THE WASHING MACHINE INSTALL WENT FINE FOR THE EXCEPTION THEY DID NOT SECURE THE DRAIN HOSE AND I ENDED UP WITH A LAUNDRY ROOM FULL OVER WATER. ONCE I SECURED IT HAS BEEN SOMEWHAT FLAWLESS. THEY WILL RUN A TEST CYCLE IN BOTH BUT THE WASHER MAY NEED TO BE ADJUSTED AFTER YOU WASH YOU FIRST REAL LOAD. HAVE THE ADJUSTMENT TOOL HANDY AND HOPE THE FRONT IS WHAT NEEDS TO BE ADJUSTED.

    I would recommend this to a friend