Customer Ratings & Reviews

the two installers came and install the dryer real quick they did a excellence job

Dryer is working well on a sturdy pedestal now. Installers were knowledgeable about how to set up the equipment and careful to avoid damaging surrounding walls.

The two installation techs did a fantastic job. Took the time and effort to do it correctly, and explained the functions and how to use. Equipment was working great when they left the house. They cleaned up the area and answered all questions I had. Great teamwork.

Very happy with the installation. The contractor did a great job and payed attention to details and was very cautious to avoid any damages.

Easy to operate, quiet during operation, effective results.

I like it .. very nice and elegant .. spacious .....

The installation team came on time, took around 15 min to install the item and gave me quick instructions before the leave. They didn't leave any packages or debris behind.

Bought new laundry machines for my fiancé. Had Best Buy remove old machines and install new ones, and ensure updated/upgraded options were correctly installed. The tech that installed the machines was helpful and patient with all questions, including steam option and other details, which truly set her mind at ease for using these new machines.

The 3rd time around they did a great job! It was the 3rd dryer delivered to us! Hopefully it will be the last one!? Guys did a good job of installing the pedestal on the dryer and installed it right next to the matching washer, in a very tight space!

We purchased the installation of the new washer and dryer, because they would take the old machines away and the installers had done many installs previously even for our brand. They arrived on time: it went smoothly and painlessly.

Excellent service kind young adults they explained how to use the appliance and they installed very quickly.

This installation was pretty much a failure. The tube that expels excess water from the dryer was not connected properly to the drain tube, so water shot all over the floor in the laundry closet. Flooded into the hallway and stained the carpet. Wasn't sure what the source was originally and had them come back. They looked things over and claimed it was the washer, and I needed a new one. Subsequently I watched the set closely during a wash and dry cycle and discovered the culprit. I retrieved the dryer's owners manual and figured out how to fix it. Unfortunately the installer took away a part I needed to fix. Messed around at Home Depot trying to find a part that would work. Couldn't. I went to Amazon and after a couple of tries I ordered the right sized part (a connecting tube elbow). Anyway after a lot of time and hassle I fixed it myself.

My installation was super fast. The technician was professional and friendly. He explained everything he did and gave me a quick tutorial on using the dryer. He made sure I had the user guide and assured me that I could reach out if I had questions, concerns, or issues.

The dryer installation was quick and easy, kudos to the installers for doing a great job. They brought the necessary tools and parts that were needed so nothing from our side was required. I always recommend having their installment no mater what the product is.

Washer and dryer works great they install my appliances great I recommend to buy a washer and dryer from Best buy

The installers did a great job of hooking up the dryer and of course they had all the extra purchased items for installation.

Super installation crew. Arrived on time. Gave great notice and updates until they arrived. Clean, efficient. Went straight to work. Cleaned up all packing. Removed old dryer. Very quick and very polite.

Installers were fast, and efficient knowledgeable.

The gentalmen we're not only on time, they were early. The communicated we LL until their arrival. The installation was Swift and professional. Moreover, the installers explained all we needed to know to get the washer and dryer going. I'll admit I had my concerns about how things would go, but now, I have no regrets.

The installation was excellent. They notified us prior to arrival (which was right on time). The installers were professional but very friendly and personable and they exceeded our expectations. We always try to use Best Buy for appliance purchases.