Customer Ratings & Reviews

The guys did a great job with the installation but could not hook up the connection for the steam function on the dryer. It needs a part to connect to water which we did not know prior to purchase.

They provided excellent customer service. Would recommend to others!

Professional team. It was very smooth and quick install. Please keep up good works

Guys were amazing! Very very kind and made sure everything was correct until they left! Great representation of Best Buy!

The dryer install was quick and super professional. Paul and his helper were friendly and took great care with my new LG dryer.

Nice to have for easy install of the venting to the outside portal. Especially if you don’t have many tools in the household

Excellent customer service!! Love the new washer and dryer. Definitely recommend

I was very happy with the installation. I was able to chose the actual delivery date and time frame. Best Buy called me the day before to confirm and they called me when they were on their way here. They did a great job installing and took time to explain how the items worked.

The team was careful getting the dryer to the laundry room. They installed it quickly and professionally. They tested it before leaving and all was working properly.

Fast friendly service and very knowledgeable about the product. They moved my new dryer in and im very satisfied

Fast and accurate work by professionals. No drama just good work.

The installer was knowledgeable, and made sure everything worked before he left. He gave us a little hint about one of the features, too.

After the first crew came out to install my washer snd dryer, snd didn’t install it correctly a second crew came out and installed a brand new dryer. They where great, fast, polite and made sure before they left I knew how to work my new washer snd Dyer

Yes, I truly believe Best Buy's now the place to purchase all your basic home utilities, they're sales very often beat the price of all competitors which was the case for us. The Best Buy delivery and utility install department was outstanding. Delivered and installed via a complex install job at our house perfectly, all within 24 hours of my initial on-line purchase which was on July 4th. We were impressed on all fronts. We highly recomend checking Best Buy out for utilities, as I had no idea until discovering this reality on-line when I desperately needed a rapid solution. No one else could get the job done any where near as quickly as Best Buy did for us that Holiday weekend. Note: I ordered washer and dryer on 4th of July, and it was all delivered, and very involved installation job was completle within 24 hours, and was accomplished at the lowest price available that 4th of July weekend, everything installed, old units removed and disposed of by July 5th. Very impressive service.

Technician worked quickly and efficiently. …………..

They were very professional knew what they were doing came in installed within an hour's time cleaned up behind themselves would use again

Purchased the Samsung Electric Dryer 11/19/21 it worked great, so far its doing what it supposed to do, my only disappointment is I have to Purchased all the connections.

Bought this new to match an "open box" washing machine. Easy to connect the dryer cord and exhaust vent. Steam dry function is nice. Quiet. Efficient. We are very happy with this appliance

They did a good job with the installation but did not have much knowledge about the dryer

The two installers that came to my house were great and able to get the unit in without damage to dryer or my home.