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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 15125 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention satisfaction with the overall performance and the installation speed of the Electric Dryer Install. Some appreciate the dryer's capacity and size, as well as the care taken to prevent damage during installation. However, some customers have experienced issues with vent installation, leveling, door design, and steam functionality, while others have noted compatibility problems with existing ductwork.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 15,125 reviews
  • Cons mentioned:
    Leveling

    Rated 4 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it a five but they didn’t level the machine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What’s better than doing an installation yourself. Paying somebody else to do it. Who knows what they’re doing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer connect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast friendly service and very knowledgeable about the product. They moved my new dryer in and im very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Washer Install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed my dryer was quick, efficient and nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that came to the house to install our dryer were outstanding. They removed the old one from the pedestal and it in the garage. Then they reinstalled the new unit. They did it in a timely manner and were very polite and full of good information and recommendations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Another Excellent Best Buy Installation Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was on time, professional, and courteous. Installation went quickly and everything is working like a charm. My installation experience is why I keep preferring Best Buy for my big purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient and courteous. Always a pleasure to deal with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Free installation...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no qualms regarding the free installation offered by Best Buy through their GeekSquad. The two installers that came and delivered my new washer and dryer were prompt, efficient, professional, and good at their job. My one issue is how they had to install my dryer and vent. They had to use a series of right angle pieces that pushed my dryer out from the wall about 6-8". They noted that this was a requirement from Best Buy and they could not simply run the dryer vent straight out to the exhaust vent in my wall. I redid the exhaust vent and ran a straight piece from the dryer to the vent in the wall to allow my dryer to be flush with my washer.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Dryer Installation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was timely, fast, and professional. Installers gave good instructions on product use as well. We weren't expecting the installer to have such thorough product knowledge - Wonderful service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers that came to my house were great and able to get the unit in without damage to dryer or my home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    On time, fast and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation was setup for a Wednesday morning between 7 and 10. The installers called about 715 to notify me they would be arriving by 730. And they did. They had my old dryer out, and the new one in and tested before 8, which allowed me to get to work on time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer installation was painless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed by the BB TotalTechs. They did an excellent job. One person was inside unhooking old washer/dryer. The other was outside setting up new washer/dryer. The whole process went very quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly and efficiently

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smoothly. Delivered on time within the window they gave me. The workers delivered and installed it without issue and took great care when unloading and unpacking it from the truck. They hauled away all the garbage and it was completely hands-off and stress free for me. Would definitely use the service again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you geek squad! Did a great job installing my washer & dryer set. Less than 30 mins. Super friendly, explained the functions and ran a quick cycle to clean everything out and make sure everything was working good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew did a great job! Pulled out the old dryer and put in the new one in short order. Hooked up and checked out to our satisfaction. Thoughtful and friendly techs, and made sure we were happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installer was good and quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only bought it since I didn’t want to install it myself.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who brought the dryer were very knowledgeable and efficient and got it installed

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Quick install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick installation. Very professional crew. Just wish they would have swapped out the dryer door so it could open on the correct side according to where they placed it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy installers did a great job hooking up my dryer. They had it done in a matter of minutes. The door opening hinges had to be switched in order to open the way we wanted it to. The door can be opened from either the left or right side. Something to consider prior to installation.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Dryer!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High Quality dryer. Easy to use . Very quiet. I would strongly recommend this product

    I would recommend this to a friend