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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 15018 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the overall performance and installation speed of the Electric Dryer Install. Many appreciate its capacity, size, and the fact that it doesn't damage walls during installation. However, some customers have experienced issues with vent installation and leveling, while others have concerns about the door design and steam functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 15,018 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery an install of our new LG washer a dryer was 5 Star install. Very quick neat an professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good job, thorough and no problems.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job I had no complaints. They got the laundry pair and pedestals set up in short order. I have no problems with either machine since the install more than a year ago.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Best service ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both gentlemen were professional, considerate, and knowledgeable. They installed our appliances with care and quickly. They answered every question we had prior to leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick and Perfect Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A super quick and easy installation! Hooked up the new vent hose and plugged in the unit! Fit in place perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was done in a very efficiant and professional manner.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer & Dryer install a plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys from the GeekSquad did a great job at delivery and installation of our new LG washer & dryer combo. Able to navigate the path to our basement laundry room with no issues. Very pleasant and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would definitely buy appliances from bestbuy again

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely buy appliances from bestbuy again. The installations are basically free except for the hardwares that cost pennies and gas units have a small fee. Its cheaper than my plumbers or movers bringing the units into the house. They moved 2 washers and dryers from the garage to the 1st and second floor around these tight circular stairs with no damage. Best of all, I purchased whole house appliances 1.5 years ahead of time for a new construction and was able to schedule the installation 1.5 years after the purchase. 1 fridge 1 range, 2 washers, 2 dryers, 2 dishwashers.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Large and quiet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price point for this size appliance. So quiet you hardly know its running.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Dryer install

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy crew installed my dryer they did an awesome job cleaned up all their mess and took it with them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with the first dryer I bought from BB Outlet, and they came out and replaced it with another one and it works great! The installers took the old one and installed the new one - all good!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation and service. Very Impressed with delivery and service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    dryer install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went great. Good job at installing the dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Love with 1 complaint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with LG washer and dryer. Ease of use and does great job. Only wish control panel was not gray and black, hard to read.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Inside dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer is perfect. It has been great to have it inside after so long

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Dryer installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time and were quick on installing our dryer!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Samsung Dryer Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so pleased with my Samsung dryer installation. The delivery guys set it up extremely quickly, and there were no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not home during the installation, my kids were. This was installed on the second floor of my home. While the dryer is installed, it is just a 1/2 inch too deep for my space so the front is higher than the back as the space for the unites is lowered into the floor a bit. I would have liked the installers to raise the back of the unit so the door doesn't slam shut on me all the time while transferring clothes from the washer to the dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy installers did a great job hooking up my dryer. They had it done in a matter of minutes. The door opening hinges had to be switched in order to open the way we wanted it to. The door can be opened from either the left or right side. Something to consider prior to installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great work

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work Prompt and Fast Completed ans working as expected

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Noisy dryer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer seems very loud when operating. The top has a slant that prevents using the top to stack folded dry clothes. They will slip off and fall on the floor if you are not careful. Dryer dries fine.

    I would recommend this to a friend