Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 15126 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention satisfaction with the overall performance and the installation speed of the Electric Dryer Install. Some appreciate the dryer's capacity and size, as well as the care taken to prevent damage during installation. However, some customers have experienced issues with vent installation, leveling, door design, and steam functionality, while others have noted compatibility problems with existing ductwork.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 15,126 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went as planned. They were in and out and was glad they hauled my old one off for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New dryer install

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my gas dryer installed. Super helpful and professional installers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Use the Geek Squad

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was fine as with the washer. It took three trips to finally get everything done, and I still do not really know why, but along with the service rep speculate it’s third-party installers that were farm are ready to have an excuse not to install and have to come back then do the work. During the second install attempt, they even refused to answer their phone, although it was during the period of time they were supposed to be installing the washer and dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Dryer Installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient workers that put in the New Dryer for me. Very Friendly and expanded that the first few loads of clothes I would smell the New elements burning off the New Smell..

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Installers were fast and professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great. They pointed out some issues with the location of the vent, water supply and drain and how the doors to the washer and dryer would get in each others way. They moved things around and made it work. Very pleased.

    I would recommend this to a friend
  • Cons mentioned:
    Door design

    Rated 3 out of 5 stars

    Average

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed very disorganized, they were polite enough. I don't like that the doors bang together and they didn't mention I could swap the doors, that could have been an upsell. Gave them an extra star for hauling it up my stairs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outstanding

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Best Buy install a stacking washer and dryer combination and the 2 man crew did outstanding. Very competent and knowledgeable of product and installation. Very professional and courteous. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery an install of our new LG washer a dryer was 5 Star install. Very quick neat an professional.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent dryer for someone starting over

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dryer for someone starting over with two kids. The volume the dryer holds and drys is a big help to a single mother. The volume of clothes generated by two kids is unbelievable in a weeks time. This is the dryer for them

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 3 out of 5 stars

    Installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation process was fast, by unfortunately not so professional, the guys left without leveling the machine, so I had to do it myself, but I damaged exhaust pipe, so I had to go back to the store and request another installation along with the damaged part and after few days show up, different guys and they make it right finally.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men who installed my washer and dryer were polite, friendly and efficient. They thoroughly explained and demonstrated how both machines worked. They also did a very good job of cleaning up after completing the installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Dryer - Concerned about quality of install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the dryer - not so happy with the install. Watch your installer and make sure all new parts are used. They put the old stopped up dryer hose back on even after I made sure they planed to replace it. I had to purchase another dryer hose after the left with the new part.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Easy install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was easy and quick. They did a professional job, only hiccup was not our home port was a oval and not the standard circular port that most have. They did a great job accommodating.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product, works absolutely wonderfully! No issues no complaint, fits perfectly

    I would recommend this to a friend
  • Cons mentioned:
    Vent installation

    Rated 3 out of 5 stars

    Decent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick but crushed the vent tube when installing the dryer. I'm not sure exactly what they're supposed to do but the dryer didn't work. I was told, check your outlet and if it's fine and you still have problems within 15 days call and they will replace the dryer. It's nothing special I guess, if there's a bump they want you to figure it out. I guess that's what you get when it's free lol.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Electric dryer installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought my dryer I have them install it in my home they showed up on time moved the dryer into a place installed it cleaned up their mess from removing it out of the cardboard I've had absolutely no problems I would recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Expertise in action

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The same service provider for washer and dryer. Excellent service, very skillful providers made the installation seem easy. Providers advice, suggestions and recommendations to improve efficiency of the appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Very cool installation service where my stuff was installed for me!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    5 star installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 star installation ...these guys new what they were doing, They used straps to move my old dryer down the stairs. then took my new one up the stairs. They were quick and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service very friendly and helpful!!!!!!!!!

    I would recommend this to a friend