Customer Ratings & Reviews

Delivery men installed my machine. They were very careful securing it to the pedestal and hooking it up. They made sure everything was in working order and patiently answered all my questions.

They were exactly on time (on the early side of the given window) and it was a super quick installation!

The gentleman who delivered, hauled away, and installed my new dryer were the most professional and efficient delivery men I have ever had the pleasure to watch...dryer is working great..thank you best buy

I posted elsewhere that the installation comes at a price of paying for the markup on items such as the dryer vent, hoses and outlet connection. The good thing is that the installation is GRADE A. they make sure the machines are balanced and properly placed. Great service!

Sufficient for installing, the guys were nice, but really they seemed surprised about fitting in a closet even though I put that on the work order.

I don't have to dry my large loads multiple times like some dryers. I love the no heat setting for my husband's jeans to prevent shrinkage. I like the option of having a loud finish sound or none at all. It's high tech yet simple enough to easily operate without instructions.

Great experience on the dryer install. Quick, easy and painless. Works great after they left

They came on time and were quick on installing our dryer!

Great work Prompt and Fast Completed ans working as expected

The delivery and installation guys were super nice and respectful. They got in, moved out all of my old appliances (I bought 3 new major appliances), cleaned out behind the old ones (which was super nice), and got in all 3 appliances in about 30 minutes!

Professional installation and set up. Ran tests to ensure all was properly done

Install went great. Good job at installing the dryer.

Still haven't figured out the steam feature for taking out wrinkles. I tried it and the garment came out soaking wet. The product booklet could be improved with better instructions.

I drove three hours to oversee the install of the washer and dryer for my elderly mother (a surprise gift for her). The installers showed up on time and called me 30 minutes before their arrival. However, they told me that the plug my mom had for her dryer was a range plug. They did not want to "install" the dryer for us. They said it was a fire hazard and would void the warranty on the dryer. I called my uncle who works for Best Buy selling appliances. He said that was not true and we didn't need to have an electrician come and change out the plug per what the installers told me. I asked the installers to put the range cord on the new dryer so that my mom could use it. They told me I had to push the plug into the wall myself but did put the cord on the dryer for us. I googled the cord issue and found that it is only a fire hazard if you use a dryer cord on a range. And that most houses built before 1990 have a range plug for the dryer. So it really wasn't an issue after all. I was also disappointed that they left so quickly and didn't make sure the washer and dryer were the same height. My mom noticed this. They schedule the installers with 20 installs a day, no wonder they were in such a hurry. However, I was happy that I got to pick the install date to coincide with my visit. So giving this 3 stars for this reason.

They did a great job with the install. Great and friendly.

Install was smooth with no issues or mess. Everything works to expectations.

They came and installed the dryer quickly and efficiently. What more can you ask for!

My dryer also has a steam option which they hooked up when they installed everything. I've used just about every option since they installed and so far I'm very pleased. No leaks on the steam option and the dryer itself does exactly what its named for.

They did pretty good. Came it and installed it quickly. It’s a little shaky now but I may need to make adjustments. However when they left everything worked perfectly.

It's a excellent products.........................