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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 15019 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the overall performance and installation speed of the Electric Dryer Install. Many appreciate its capacity, size, and the fact that it doesn't damage walls during installation. However, some customers have experienced issues with vent installation and leveling, while others have concerns about the door design and steam functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 15,019 reviews
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Very fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Miles and Ricco installed my washer and dryer very quickly. They were in and out in less than 15 minutes. This included carrying the washer and dryer to the second floor and taking away all the trash. Very courteous and professional

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet. They got it installed so quickly. Still learning the WI-FI.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were quick and efficient. They were also very quiet, my baby didn’t even wake up from her nap during install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installer made it work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were visibly exhausted when they arrived and had an overall labored attitude during the install. It sounds like the working conditions (long hours) make the end of day installations a physical challenge but I will give them credit for getting the job done including some improvisation needed due to the awful "standard" dryer vent connector that did not work well in my space. It sounds like this is a very frequent issue to which Best Buy has not provided a great solution. Installer attitude: 3/5 Installer skill: 5/5 Best Buy oversight: 2/5 Overall work: 4/5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely punctual, professional, and efficient work

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a fantastic job setting up our washer and dryer! Very quick, efficient and knowledgeable in field.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Dryer installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very nice and did an excellent job. He provided a full explanation for why the drawer lifts from my previous dryer would not work with the new dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer hookup was done in a very professional way, and the technicians were prompt.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer and dryer and install was great!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Lifes good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and large too i am enjoying it. Feels like i am at a laundromat

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Easy peasy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were so quick and efficient to bring in the washer and dryer and the install was problem free. Couldn’t have asked for a more positive experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    For new washer/dryer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my new washer/dryer, which was professionally installed. Appears to be working beautifully.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sit happens

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not here to talk trash about anybody after all it was the end of the day and I'm pretty sure we were all ready to be done with the day but the installer left the book and paperwork to my dryer inside the dryer and started the dryer to run its initial first go before use SMH thankfully I caught it before it was an issue

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Let the pros handle it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer looked fairly easy to install, as it is mostly just plug and play, but was glad the guys were there to ensure a perfect fit of the dryer vent hose. Money well spent!

    I would recommend this to a friend
  • Cons mentioned:
    Door design

    Rated 4 out of 5 stars

    Dryer Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, went smoothly. But I forgot to ask them to reverse the door opening! Wahhhh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer, super efficient and very effective. User friendly instructions and settings that are easy to understand. Plays music when finished so that you dont forget it and also has Smart connections to manage the device even when away.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great guys with a tough job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have our laundry room on the second floor and they had to navigate a set of stairs that turned 180 degree. They did a great job, didn't scratch anything and got the appliances into their place and connected up with a great attitude.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Parts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer parts how much to say installation went off without a hitch seems to be working I’m satisfied what installation results

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer/Dryer install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were AWESOME. Again, so friendly, kind, very knowledgeable & explanations were great. They were very efficient. Washer & dryer were installed quickly and properly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gone without a Trace

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The professionalism of the folks is impeccable. they delivered and set up and were gone without a trace, other than a new dryer left behind.

    I would recommend this to a friend