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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 15078 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention satisfaction with the overall performance and the installation speed of the Electric Dryer Install. Some appreciate the dryer's capacity and size, as well as the care taken to prevent damage during installation. However, some customers have experienced issues with vent installation, leveling, door design, and steam functionality, while others have noted compatibility problems with existing ductwork.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 15,078 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer/Dryer installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the washer it was delivered with, the 2-man crew positioned, installed and then ran the dryer to ensure it was functioning properly. Am satisfied with the delivery/installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery men came when they said they would and did a good job of installing my dryer. They were in and out in no time with no hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    2nd team did the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first delivery team didn't install the dryer over the Pedestal properly. The second team secured the dryer and Pedestal with the screws.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    geinstallation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got all installed prooperly and got running, great washer and dryer, nice to have them run after installing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians arrived on time & were able to get this installed and the old machine removed without issue. Happy with the purchase & overall process with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are definitely pros! They were polite, knowledgeable and efficient. My delivery and installation window was 2pm to 6pm. They called at 12:15pm and were able to be here at 12:30pm. Being early almost never happens! They were in and out in less than 45 minutes! Everything was perfect and they cleaned everything before they left. AWESOME!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Salesmen need to improve communication

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy fell a little short on this purchase. When we purchased the dryer we asked the salesman if it vented through the bottom as we had our previous dryer on a custom built stand. He said yes it did so I thought that the delivery people would come with the necessary parts to make that happen. The company that came to do the install was very nice but didn't have what they needed to complete the job. They set a second appointment and that team couldn't complete it either. They said that a "site survey" should have been set by the salesman from the beginning so that the installers would know what was going to be needed. We purchased the dryer on July 10th and it took until August 10th to finally get the job done. The staff from the companies who came out were nice and friendly and I don't really blame them. The initial salesperson should have handled the job differently the moment I told him the dryer needed to vent from the bottom because of our lack of extra room in our laundry room. So....I am happy with the dryer now that they have finally completed the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    experts and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that delivered the dryer were fast to install our new dryer. I highly recommend these guys. They even hauled away our old dryer. They were fast to install and cleaned up when they were done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very fast and curtious installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had both my new washer and dryer installed. They were right on time and quickly collected the old washer and dryer and took away. I bout the Hose kit for washer and the vent and new electric cord for dryer. They installed and hooked up everything in like 15 minutes and the leader of the crew even spent 5-10 minutes going through all the options and started up both for a test wash and dry to show everything was working as it should. They did a totally awesome job. Compared to the hassle of picking up the washer and dryer on my own, unboxing, and installing, there was no question that we made right choice for them to do all of the above. Great JOB!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instalación

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good installation service, thank you very much for...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing my applaince. No complaints here.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Geek Squad Appliance Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great. I've met the majority of the appliance installation guys and they have all been terrific. Installation was fast and straight-forward with these guys. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect overall installment, no problems with any of that

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Every professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous crew installed everything in about 30 minutes. We liked that they took their time to test the unit itself and answer any questions we had

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thanks Geek Squad, Screw 3rd Party!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After their 3rd Party guy screwed us over and damaged our dryer and a millon other things, Geek Squad came in and did womderful!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Install Equipment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no problem with it. It was easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work was not only perfect, it was also efficient. Very happy :)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service on delivery and installation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two very nice guys unboxed, installed and instructed me on use for my new dryer! Great service and very pleased with the delivery process!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and professional. Had it installed quickly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding. The guys were on time, friendly and did a great job!

    I would recommend this to a friend