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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 15078 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention satisfaction with the overall performance and the installation speed of the Electric Dryer Install. Some appreciate the dryer's capacity and size, as well as the care taken to prevent damage during installation. However, some customers have experienced issues with vent installation, leveling, door design, and steam functionality, while others have noted compatibility problems with existing ductwork.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 15,078 reviews
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Delivery guy knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guy is knowledgeable. Installed appliance and showed me how to function the new equipment. Installation was quick and seamless with the washer and dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nanab

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers had no problems using these tools. Good job

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    dryer installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was right on time and the techs knew exactly what to do and did it quickly and neatly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew who installed the washer and dryer was top notch. Will definitely pick for delivery and installation if i buy another product that may need it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional install

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech's was prompt, took caution removing old unit and installing new. They worn booties to protect the floors. Very Professional !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional staff, easy and quick install, provide a check by running a cycle to be sure everything is working as it should .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 1st team that came out seemed knowledgeable but I had a plumbing problem and needed a Plummer before install could happen. Got the plunking done and reschuled the install. It was a different set of guys and when it came to my hinge reversal he didn't seem confident but her started taking it all apart and trying to put back together. He kept fumbling around and couldn't get the door back on (he didn't switch the hinges on the door) and he had another part I knew was in the wrong spot and when I told him he kept trying to put it there. I finally said don't worry about it we will finish it and they left. When we went to work on it we realized he had removed screws that held the metal plate behind the front of the washer and there was no way for us to put the door back on. Had to do an exchange and the guy scratched the washer so we were exchanging that to. The 3rd team to come out were different guys again and didn't know how to do the hinge reversal but I'm glad they were honest about it and didn't try until it was broken. So the 4th team to come out again different guys said they knew how to do it and they did and it was reversed. However, when switching between opening at the top and at the side something is sticking and I have to poull hard twice to get it to open. We are supposed to have another team (I requested the first people) come out to look at it. Hopefully they can fix it and we can be done with this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well at a good price would recommend to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Efficient Dryer Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who delivered and installed my new dryer were quick, kind and efficient. They called ahead and were on time. They answered all my questions and got the new dryer in and old one out with no issues. Very nice!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who delivered this washer and dryer exceeded expectations and did an awesome job with the install. They were friendly and professional. This is hard to find these days.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Leoc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always professional. Quick inatall. No problems..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service guys got here on time and took 15 minutes to get my dryer installed and working. Hauled the old dryer off and the new one is working very well. Highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect job.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professionally done, they came on time, and had it done quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SamsungDryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a good job when it finally got installed. The Dryer Door needed to be reversed to fit in the laundry room. Installer told me that he didn't know how to do that. I told him to look at the Owners Manual to figure it out. It wasn't my job as the buyer. It took a while, they got an education and they got it reversed !!! Overall, it was a Good Experience when it was done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    a good installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a quick and proper installation.they did not damage anything in my home, installed dryer properly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good experience with dryer installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hauled away my old set and dryer seems to be working fine so far. No issues. Installers were friendly and wrapped up quick.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer installation was great and smooth. They showed up early, followed COVID protocols, and were very quick and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    washer & dryer installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was performed very well. The team members were very professional and polite. They worked really fast and the washer and dryer set is working very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Laundry room.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries a load so quickly. Love the wrinkle cycle I may never Iron again, All the choice for different items and the dryer decides the best way for the clothes and that has to help with costs and environment. Because the connection is metal and not flexible so it can be pushed closer to the wall I will replace that.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a difficult installation and they did a great job including a drier boost. Could not have better work done

    I would recommend this to a friend