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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 15046 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the overall performance and installation speed of the Electric Dryer Install. Many appreciate its capacity, size, and the fact that it doesn't damage walls during installation. However, some customers have experienced issues with vent installation and leveling, while others have concerns about the door design and steam functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 15,046 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My washer and dry insnstallation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was fast and great l would Recommend the worker for a great job l give him a ten

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Dryer install

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did great, they were very fast at installing the dryer I would recommend them to my friends.

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 2 out of 5 stars

    Dryer installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not very impressed with the installation. They sent a man and a woman for the delivery and installation. They had forgotten the lift straps to move things around. They had forgotten the dryer vent kit. After they were finished and gone, I noticed that the dryer was an inch higher than the washer and had to spend another hour moving it in and out to get at and adjust the leveling feet so that they were the same height. This should have been checked and corrected by your so-called professionals.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional & Curteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time, installed correctly and quickly so we could get back to our day. They followed up a few days later to check on everything. There was a small issue with the dryer that I mentioned that was not an installation issue. Even though it wasn’t related to installation, the tech still researched it for me and called me back with the solution. He was very professional and really seemed to care that we had a good experience. I’ve already decided to use Geek Squad for another unrelated service based on this interaction.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Efficient dryer installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer installation was done efficiently and professionally. I was able to dry a load immediately following the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    holden

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great crew. professional installation, friendly and on time. outstanding guest service

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not get any easier than Best Buy installation. hey did a great job and were very courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivering the goods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice job installing our dryer. Quick and neat. Nice guys too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    proper connections ~ no problems ~………….Thanks for the help

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Useful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much, and quite effectively, serves the purpose

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job with the installation. Everything worked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING SERVICE!!!!!!!!! Installer caught an issue that we did not even need a new dryer. Issue was in the fuse panel and he repaired the wiring himself so we could use our dryer. Still kept the new one because it was needed. Highly recommend having the pros do the installs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice work!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went smoothly and they did a great job explaining everything.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good professional installation

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good professional installation, they checked everything and did a tidy job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Schwieters Family Thanks You

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys came out quick and were so great from beginning to end! Answered all my questions! 10/5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install process is very professional and speedy. I would highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent job but didn't flip door

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for a house I have in Portland, OR and the installers were courteous, efficient, personable but hadn't been trained on flipping the door and said they weren't supposed to do that. The installation description on-line specifically included that. Once they left, I found instructions and flipped it myself. Had they done it, this would've been a 5 star review.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer installed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are arriving right time and nice!! Installed professional and dryer is working good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and courteous. Got the job done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team is AMAZING! They were an advocate for us and the first dryer had a dent so they helped get us a replacement. Not only was the installation flawless but the customer service can not be beat. that is why I continue to be a Best Buy customer

    I would recommend this to a friend