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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 15007 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers value the overall performance and installation speed of the Electric Dryer Install. Many appreciate its capacity, size, and the fact that it doesn't damage walls during installation. However, some customers have experienced issues with vent installation and leveling, while others have concerns about the door design and steam functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 15,007 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Install was fine

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was fine. They placed it in the proper space, plugged it in, and installed the dryer vent. Success.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing job by Best Buy team!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought washer and dryer together, the installation team was very fast and they knew everything. Installation was done less than 30 minutes; unbelievable they were so fast and knew their job well. Satisfactory job done by the installers. We are very happy with the Best Buy products and their team!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick installation and personal was very careful removing older dryer, highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    New Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new dryer performs really well. It is also very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    punctual

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work quickly and cleanly. No complaints whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service techs were very professional, quick and pleasant. Couldnt ask for better service than they gave.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product for a small space.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a small space. Smaller loads as to be expected with a smaller unit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery men were excellent, The installation took no time at all. They told me to let it run a empty cycle before I actually put in a load of clothes. I know everything is outsourced but these two men did a excellent job,

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Dryer installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team of deliveries was able to install the dryer machine in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Dryer review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyer works great. Only one thing. The free wrinkle drying is not included on the normal 60-70 minute dry cycle. You need to put the dry cycle on a different heat level

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    2 great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were the best. Wish I could have these guys for every install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new washer, dryer, and refrigerator when we moved into our new home and opted for delivery and installation. The gentlemen were courteous and friendly. They had the new washing machine and dryer unloaded, unboxed, and installed within 1.5 hours. Definitely recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super useful! This is a great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So these services are always very YMMV based on your location. If you live in an area where people kinda suck, you may run into issues. But if you live in an area where everyone is super nice, super kind, then this is amazing. So keeping that in mind, I had a great experience. This was very useful. Especially if you're replacing an old appliance you WANT this service. It's absolutely worth it. They'll remove your old broken item and dispose of it properly so you don't have to. Or if you bought a new item and just want to move the older one to a different room in your home they can do that as well. They were very kind, thorough, and careful to not bump into furniture and walls. They removed my old broken item without much fuss and properly installed my new dryer!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than my expectations. Very powerful and big enough to get many clothes at a time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better deliver and install team than other big box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better delivering install service than Home Depot and other big box stores. The local guys are still slightly better with prepping you for time and Best Buy also makes you buy expensive hook up gear but it’s still the best value for a big box store.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dryer install. Fast and knowledgeable installation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor customer service with follow up questions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of this dryer was the way that I had expected on the day that was outlined with the schedule . And it went fairly smooth , with a minor issue with the fit of the exhaust tubing , funnel to let the steam release to the outside . That was remedied fairly quick . And the installer was good with the explanation of how it should be operated . The only issue that I encountered was the follow up with any questions that the customer had , regarding some of the functions of the machine , the installer was Not interested with any addtl questions that the customer had , after the installation . There were several tries to call the installer , no response ! Even after the third and fourth tries . No response . This is a sign of really “ Poor customer service “. In my opinion , with this situation . After the second try , at least a follow back message would have been courteous . However , not a single try to respond . If I had to rate this installer with a one being the Worst customer experience , then I would give this individual a two . For these reasons outlined above . Just wanted my opinion to be heard , so maybe this person might change the attitude in the near future . This has been the experience with this individual .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great problem solvers!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guys who installed my dryer were very efficient and timely. They dryer wasn't drying at first but they knew to check my breaker for the total volts needed and found one breaker not entirely switched on and it immediately fixed the issue. They were wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electric Dryer Delivery and Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team treated everything as if they were getting the delivery themselves --very careful with everything. They knew just what needed to be done! Cleaned up everything and took it away. Ran a sample load and all has worked perfectly since.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer Hose

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item fits and work's excellent thanks for the installation

    I would recommend this to a friend