Customer Ratings & Reviews

Terrible installation, they left me with a mangled dryer vent hose and told me I’d need to figure it out myself. Best Buy did absolutely nothing to remedy my issue either. I ended up having to go get my own dryer hose because the one they brought was mangled and leaking air. “Professional install” wasn’t very professional. Just skip the install and get delivery, you probably know more than the “professional” Best Buy contracts out.

This is my first time having Geek squad install something in my brand new house. They set up the appointment a few days before hand. They called to confirm to make sure I was home. When they came they were polite and courteous and in and out in a flash. I had several deliveries scheduled for that day and I almost missed them completely because they were so quick. Installation was great, and it helped that it was completely free. No reason not to get.

The guy was fast and gentle with my new device. I would buy from Best Buy again.

Team was awesome! Quick to deliver and install! Very kind and helpful with any questions we had! Thanks team!!

Purchased new electric dryer from Best Buy. Installation occurred right on time as scheduled with good communication on the day of arrival. Two young men were very courteous and respectful. After a month of use, it appears that there are no issues with the dryer installation.

The installation guy was excellent. The guy shows me all the function and make sure I was happy with everything. Was quick installation and no problem after that. Everything running good.

The crew was excellent - knowledgable, fast and respectful.. can’t ask for more

Excellent dryer install. Fast and knowledgeable installation.

The guys who came to hook up my dryer. Was amazing. They were patient with me to clean where my old dryer was and they installed my dryer very quickly. I definitely recommend the professionals to help with the install verse doing it yourself

I highly recommend the dryer install. They where in and out in minutes

Love it! This dryer has saved me A LOT of time. I was blankets every week and the drum is big enough to fit 2 king size blankets. Do need to unfold them half way through, but this is expected as it tumbles. I also have the steam fresh option. It dampens more than what I was expecting, but works well! Dries out the wrinkles. Only thing I don't like about this dryer is the chimes that notify when the dryer is done. These are long, loud and very annoying. Wondering if there is an option to shut them off. Overall I love this dryer and to me it was certainly worth the purchase,

I’ll be overzealous with this review...sorry. I’m a residential Home Builder so it’s ridiculous that I had our new washer and dryer installed. In my defense, BB didn’t charge for it with my purchase AND they hauled off my old units. You know the old saying, “a cobblers kids don’t wear shoes”? Well the Builder doesn’t want to work around the house when she comes home, lol! That being said, I’d recommend these guys to my clients if they asked! They were super professional, called when on the way, on time with our appointment, called the day before to confirm, were very polite, clean, and handled my new AND old products with care to insure they didn’t damage anything. On top of all that, I’ve been in my home for 15 years and haven’t replaced the washer or dryer until now. Do you have ANY idea what the floor underneath looked like?!?!?! Aaaaaaahhhhhhhh!!!!! 15 years of lent on hardwoods is DISGUSTING!!! Those guys were so sweet. They didn’t judge (thank you God I really am a clean person, I promise) and even said they’d give me time to clean up the hardwoods and just let them know when I was ready (bc I was in there like white on rice with the Clorox, just saying). They let me do my Clorox thing and then finished the install. Afterwards they gave me a run down on how to use the products and a few tips I might need in the future. All in all, amazing customer service! If half my subs paid attention to detail like these guys did, we’d all be better for it. Bravo fellas! I’d use this install team any day!

Fast install. They were careful not to hit walls or railings. Plus removed old one.

The team knew what they were doing. They removed the old dryer and took it away. They installed the new unit, made sure we knew how to operate it, cleaned out and left. Polite, professional and efficient

Great service! Fast and efficient associates .Arrived on time and finished installation

Dyer works great. Only one thing. The free wrinkle drying is not included on the normal 60-70 minute dry cycle. You need to put the dry cycle on a different heat level

The team was very professional, clean, and fast. Installation took less than 10 min.

The delivery men were excellent, The installation took no time at all. They told me to let it run a empty cycle before I actually put in a load of clothes. I know everything is outsourced but these two men did a excellent job,

Great dryer, love wrinkle guard. Quiet, and tone when clothes are dry .

Hooked up really fast. I had no issues. Better than the intial delivery.