Customer Ratings & Reviews

Very well trained and helpful technicians. Fast installation as well.

GEEK squad installation was really nice! The 2 GEEK squad members who delivered and installed the units were great. They were exactly on time. Prepared for the installation and handled everything quickly and efficiently. They took the old units with them, as per plan, and the work area was as clean as when they arrived! The members were super nice and very impressive! Thanks so much!

The installers where friendly and whiling to give the extra mile so me and my wife could be happy.

I got this because I needed them to take my older dryer and they had a special sale where it came for free but you can do it yourself without any hustle if you know how to do it, it’s not hard at all.

awesome service. Very personal service. Fast and efficient.

Was installed very fast.people were curious of cleaning when leaving

The delivery guys did a great job getting it upstairs and setting it up! Works like a charm!

The installers were quick and installed it perfectly. Afterward, they explained the product to me.

Fast, Friendly who could ask for anything more. They got here on time and got it done. Kinda of a tag team, while the washer and dryer was installed, had a TV mounted as well. Geek Squad Rules!!

My installation was a very good experience.I would definitely use these services again.

Professional and fast. Making sure the machine works before leaving.

I was very happy with the dryer installation process. They were very professional.

Drying Machine was delivered and the crew placed it in the laundry room, they asked if I was willing to do the installation, and I replied with a yes. Thereafter I cleaned-out the exhaust tube and then attached a new flex-tubing from the exhaust tube to the dryer, along with the water hose to the water outlet (for steam), and the power cord. Finally placed the machine on the right aligned-spot. Everything worked-out Ok.

The guys removed old dryer and installed the new lg dryer in about 10 minutes.

China and Madison in Newport News, Virginia gave great service when they helped us order the washer and dryer for our son in Wisconsin. Adam was wonderful in communicating with us for the delivery and the installation of the washer and dryer in the Best Buy in the Eau Claire Wisconsin location. We will go to Best Buy for all of our needs.

Best Buy did an outstanding job with dryer installation-nice job Kyle and partner

So far so good the dryer that we chose is working well and as always the gentlemen who installed it gave us excellent customer service and that’s why I continue to use BestBuy for my home purchases!

First of all, delivery was delayed about 3 times. The cost of that was refunded after dealing with Best Buy customer service multiple times. Second, when the delivery guy finally did show up with the dryer, he neglected to install the water line for the dryer's steam function. Since he did properly install the washer, using up both the hot and cold spigots, that meant I had to go back to Best Buy for a short hose and two-way splitter, and a third hose for the steam function, and then reinstall all of it myself. So Best Buy refunded the installation costs as well, and gave me the parts for free. Third, the installer didn't bring the right kit to hook up the dryer vent, and instead of solving the problem himself, told us to go get our own and get a refund from Best Buy. Wow! So I had to go get the kit from Best Buy (free) and install it myself (not free, I had to go buy new tools to do it). If you enjoy climbing over your new dryer and possibly denting it in the process, and then sitting in tight, dark, dusty spaces dealing with sharp metal fittings, you'll have fun. Can't really fault Best Buy as they use independent contractors for installation. They supplied all the parts we needed and refunded all of the parts and labor we paid for that the useless installer couldn't help with. YMMV but learn from our experience and have a backup plan ready, either your own tools and a wide open Saturday, or a handyman you can hire if/when the delivery guy turns out to be useless at installing.

These tools were great for an electric dryer installation!

This guys make the installation super fast and your products will looks great