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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 15052 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers value the overall performance and installation speed of the Electric Dryer Install. Many appreciate its capacity, size, and the fact that it doesn't damage walls during installation. However, some customers have experienced issues with vent installation and leveling, while others have concerns about the door design and steam functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 15,052 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer instillation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was knowledgeable and helpful when installing the dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers were awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys, on time, very efficient in the removal of the old unit, modification of the new unit power cords and installation of the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Delivery and Install Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were top notch. They were punctual, personable, polite and professional. I was very pleased with my experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professionally done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install. It would have been a five except they put it too close to the washer so if I had to replace the washer, the dryer might have to be disconnected at the back. However, I wasn't there when the install was done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery personal very friendly and helpful knew what they were doing clean and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and fast!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The servicemen called prior to, to ensure all way good for setup, they parked at the end of my driveway, rolled in the appliances, hooked everything up with no issues, and tested everything before departure also leaving me with the manual and a quick hands on demonstration for familiarization

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    On Time, Good Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers arrived within the promised window, and appliance is working fine so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the delivery and installation process. Communication about the time was good and the installation crew were professional and in no time at all they were finished and packaging hauled away. Glad I use this service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Reliable installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived at the time scheduled took their time and installed my dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer were very careful to make sure everything was level and correctly installed. They were clean and knowledgeable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clean installation and friendly staff

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team did a fine job with the exception of breaking a light fixture when setting the dryer on the washer. Had they offered to cover the cost of the damage instead of trying to ignore it, I would have given them five stars

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came to install my new washer/dryer were very professional and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installation team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is for the installation of the dryer, not for the dryer itself which did not run properly. The installation team followed COVID-19 protection to the T! They we’re very concerned about making this broken dryer matter correct. They were an awesome team. Hopefully will get them back when the new dryer comes

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to use. Meets our needs. Looks nice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks one more time best buy. I always love you guys

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice basic...........................wager. I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Best Buy!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install guys were fantastic! They took time to explain all features and options. Bought the wifi add-on package and they installed unit to my network in under 5 minutes!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    The service was all that I required!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys offered an idea that made installation easier and more effective.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They were OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got the job done without doing any damage. However, they would not reverse the door. Told me to call Best Buy to send out someone else. Do not know what their problem was and neither did Best Buy when I called them to send someone else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Included with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy install for these guys. They had everything connected and tried out in no time. AND it was free with the purchase of the washer and dryer.

    I would recommend this to a friend