Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 15073 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention satisfaction with the overall performance and the installation speed of the Electric Dryer Install. Some appreciate the dryer's capacity and size, as well as the care taken to prevent damage during installation. However, some customers have experienced issues with vent installation, leveling, door design, and steam functionality, while others have noted compatibility problems with existing ductwork.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 15,073 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the hassle free setup

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's electric dryer installation service exceeded my expectations. The technicians were professional, prompt, and ensured a seamless setup. Their expertise and attention to detail gave me confidence in the installation process. It's a convenient and stress-free option for those looking to save time and guarantee a properly functioning electric dryer. Best Buy's installation service is a worthwhile investment for a hassle-free appliance upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can i even explain how great it was to have reliability and good service people to come to my home and do such a great job of installing my new Dryer and Washer in my home!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Always let them install it!!!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad Service they are the best in the business!!! Installation was flawless!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 4 out of 5 stars

    Quick installation

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its still relatively new, though, it was a quick installation. They made sure it was put in and ran correctly before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast and Respectful

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were excellent and very fast. They disposed of old units and installed new units in a timely fashion and were very respectful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful Installers!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our instalation of new washer and dryer was very excelllent. We felt thatbwe were well informed by installers, and they were 100% professional, careful of items and home during instalation and were very curtious as well!

    I would recommend this to a friend
  • Cons mentioned:
    Steam functionality

    Rated 4 out of 5 stars

    Great Installation Team!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed my Samsung dryer went a little beyond what I expected. I had a mouse problem, and found that person that had installed my wood flooring in utility room, left hole open to my crawl space in the drip tray under my old washer (should have had a hose attached.) So I got some steel wool to plug up the hole, and they taped over it with strong tape. Had set traps week before to resolve the mouse problem. They did not have to help me with that, and did. Appreciated that. Wish the sales team had told me I would need extra long hose for steam feature since the standard with the product assumes they will be installed side by side. My hook ups are in small utility/pantry space and face each other. Had to go get longer hose and hook that up myself.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good service, but was it complete?

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys were prompt, courteous, efficient. They started the dryer to insure it was functioning correctly and to "burn off" some of the new machine smell. They relocated the old dryer to the porch. But they did not hook up the exhaust kit, a service which I thought(?) was included when I bought it. They said I would have to get someone else to do it, as they could not. I understand why they didn't or couldn't, because it took the purchase of some new connecting ductwork and a couple of tries on my own to install the kit to my existing exhaust vent.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Drier

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. It is very big inside. We are happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Installation no problem and up to now still running great

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Installers were great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys/installers were great. They were extra careful when delivering the products so that they didn't hit a wall, etc. They installed the washer & dryer, tested both and were in and out in 30 minutes. I couldn't have asked for better guys. Manny and his assistant were terrific!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and easy installation. Both delivery men were very respectful of our home. Showed us how to start it up and use for the first time. Gave us tips on how to maintain it. Very friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good install team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient crew. They know the appliances and gets the job done

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Great job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. I have had no issues. They removed the old dryer and replaced it with the new.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Samsung Dryer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung dryer is top quality both style, work and no noise.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dryer installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery men had trouble finding the dryer outlet because it was near the floor and one of the men was sitting with his back to it. They tried to tell me that I needed to have an outlet installed, so I sent them away (late and, I guess, tired) and plugged it in myself.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Great Dryer Installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were ahead of time. Very efficient and professional. In and out in less than a half hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install team

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This install team was knowledgeable, quick, and helpful. They moved through the house without damaging the door jambs, frames, sills, or walls in any way. They were kind and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great on the install, just a minor issue

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the installer was extremely friendly and really knew what he was doing. Our dryer vent was particularly difficult to hook to the wall, just because of how the wall part was, but it has been installed a few months now with no negative issues. Five stars on the actual install. Minus one star, because this was their second trip. The first time they brought the washer and dryer together, they didn't include the dryer hookup kit I bought. So I had to go down to the store and get a new one, prove that I had already paid for it, and bring it back home for them to return and install it, perfectly, 4 days later.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a professional group of guys. They took great care with my new and old machines and house walls. Hook up went quick and uneventful. They ensured the machine was properly working and that I knew how to operate it and properly perform the maintenance as recommended by the guide.

    I would recommend this to a friend