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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 15052 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the overall performance and installation speed of the Electric Dryer Install. Many appreciate its capacity, size, and the fact that it doesn't damage walls during installation. However, some customers have experienced issues with vent installation and leveling, while others have concerns about the door design and steam functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 232 Showing 4,621-4,640 of 15,052 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works Really great! Install was perfect! Awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Washer goes on bottom and dryer goes on top.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast...professional and friendly installation

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was on time and done correctly. Excellent work!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Parts needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as expected. Did the job. Helpful for my need.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues. Polite. Professional set up and clean up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Courteous

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and courteous. Entire process to install the stack dryer was less than 20 minutes. I did pull out the old dryer so I could clean in advance of the install. Rechecked install myself, all was fine. Would actually recommend easily for a dryer install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and pleasant to work with. Also worked quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gents who delivered and installed our dryer were polite, clean and efficient. They arrived on time and I have no complaints about their service. My only comment was when they installed the dryer electrical cord they forgot to attach the strain relief bracket; I pointed that out to them and they quickly fixed it.

    I would recommend this to a friend
  • Cons mentioned:
    Door design

    Rated 3 out of 5 stars

    Dryer install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had requested a door hinge reversal on my initial order and that never happened.Also notices a small dent but at this pointjuay happy have a working machine so not contacting again.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for uploading your review on your recent delivery and installation for the dryer. I am glad to hear the appliance has been installed, and is working as intended. Having the door hinged on the correct side sure does make doing laundry more convenient, and I am sorry this step was not completed during your visit. The expectation is for all new units to arrive with no visible damage, and we are happy to work with you on these concerns should you choose to contact us. Our representatives are available to speak to you at 1-888-BEST BUY (1-888-237-8289) if you change your mind.

  • Rated 4 out of 5 stars

    Quality focus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took them longer than expected to figure out why this new dryer didn't work, but they did eventually figure it out and seemed to care to get it right. (It was the power cord that didn't work.)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were very nice. They were on time worked quickly and neatly very courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came, unloaded, installed and left. Good install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Peasy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff were punctual and I was fortunate not to have a long window of time. Installation was fast and crew were knowledgeable. It also helps if you are able to clear a wide enough path for the staff and clean spot were the product will be placed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They finally got it right

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first installer was trash.. he forgot the cord to the washer. But the second installer (almost 3 weeks later without a dryer) was awesome. I will admit the first installer was a contractor and the second installer was actually part of the geek squad..major difference

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Dryer installers were the best I have ever had. They took care of delivering the product quickly, and taking great care to ensure my walls and floors were protected. They also did a great job of cleaning the machines before bringing them into my home. They cleaned up after themselves and quickly showed me how to use the product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did an excellent job! Would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation handled by the geek squad works like a charm

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job. They also removed my old dryer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product, not great follow through

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer is great. Friendly and efficient nstallers noticed a finish issue and alerted me at the time, which was great. Said they would order me a new one to be installed the following week. I called in a few days just to make sure and they hadn't ordered it. :(

    I would recommend this to a friend