Customer Ratings & Reviews

The guys came and installed the washer and dryer quickly and were very personable and nice. This was the first time I used the Best Buy delivery service and installation and it is well worth it. We took the old ones out because it was easy and they dispose of it for free where we live to save that cost. Nice job.

They showed up on time and had the dryer installed in no time.

Best Buy install was easy. I didn't have to do anything.

I purchased an open box dryer. When it arrived, they installed it and then ran it to test it. The dryer would not get hot. He waited about 15 minutes, trying different settings, and still no heat. I refused delivery and the installers swapped back my old dryer without complaint. They were diligent, thoughtful, and had good service.

Sometimes you don’t have time to do it so have them do it

The service guy was very familiar with our new washer and dryer. However, I do think that the dryer door can be reversed. I HATE the way it swings now. And IF it can be I was NOT given the option.

No issues with installation. The delivery guys had to carry my washer/dryer upstairs but they made it look easy. They were competent and friendly.

Installation personnel were friendly and knowledgeable.

the installer checked everything and showed how to operate. we were happy with installation. however, he turned off the water supply to the washer and forgot to turn it on when he completed the installation

The 2 men were right on time and gave me a call ahead. They removed my old unit and installed the new so efficiently and took care not to damage my woodwork. Thank you Best Buy

The guys installed this item. Haven't had any issues

Very happy with the dryer. Need the pedestal. But great product.

All went very well with our electric dryer installation. The installers kept us informed about the delivery time, were timely, knowledgeable and courteous. We were quite pleased. It was a very smooth process.

wonderful installers who were on time and did a great job

Install was done correctly and tech were very nice

i needed the stacking kit which delayed the install by 4 days. Installers were fast efficient. best part was the installer said if you need to move them spray some Windex under the unit it allows easy sliding of the unit on the ceramic tile

Antonio and his buddy were really good! A+ service! They had to take the washer and dryer up the stairs and did it in a efficient and professional manner. Hooked up the machines and even tested it before leaving.

The team was very experienced. They recognized which type plug was needed and fastened it and the dryer vent in not time.

The rep that assisted me on the customer service line was extremely helpful and courteous. He was also very knowledgeable of everything I had issues with. He assured that any existing issues would be resolved as soon as possible and he kept his word. Would definitely recommend Best Buy for friends and family and I will do continue to shop at Best Buy.

This product works amazing and I would highly recommend it!