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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 15052 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the overall performance and installation speed of the Electric Dryer Install. Many appreciate its capacity, size, and the fact that it doesn't damage walls during installation. However, some customers have experienced issues with vent installation and leveling, while others have concerns about the door design and steam functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 235 Showing 4,681-4,700 of 15,052 reviews
  • Rated 5 out of 5 stars

    Quick and Personable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came and installed the washer and dryer quickly and were very personable and nice. This was the first time I used the Best Buy delivery service and installation and it is well worth it. We took the old ones out because it was easy and they dispose of it for free where we live to save that cost. Nice job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time and had the dryer installed in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Clean install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy install was easy. I didn't have to do anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an open box dryer. When it arrived, they installed it and then ran it to test it. The dryer would not get hot. He waited about 15 minutes, trying different settings, and still no heat. I refused delivery and the installers swapped back my old dryer without complaint. They were diligent, thoughtful, and had good service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sit back let them install it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes you don’t have time to do it so have them do it

    I would recommend this to a friend
  • Cons mentioned:
    Door design

    Rated 3 out of 5 stars

    The service guy was very well familiar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service guy was very familiar with our new washer and dryer. However, I do think that the dryer door can be reversed. I HATE the way it swings now. And IF it can be I was NOT given the option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with installation. The delivery guys had to carry my washer/dryer upstairs but they made it look easy. They were competent and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation personnel were friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    did a good job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installer checked everything and showed how to operate. we were happy with installation. however, he turned off the water supply to the washer and forgot to turn it on when he completed the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressed with care they provided

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 men were right on time and gave me a call ahead. They removed my old unit and installed the new so efficiently and took care not to damage my woodwork. Thank you Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys installed this item. Haven't had any issues

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the dryer. Need the pedestal. But great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electric dryer installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went very well with our electric dryer installation. The installers kept us informed about the delivery time, were timely, knowledgeable and courteous. We were quite pleased. It was a very smooth process.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great and accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful installers who were on time and did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Went smoothly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was done correctly and tech were very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i needed the stacking kit which delayed the install by 4 days. Installers were fast efficient. best part was the installer said if you need to move them spray some Windex under the unit it allows easy sliding of the unit on the ceramic tile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY the Delivery and Install - A+++

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antonio and his buddy were really good! A+ service! They had to take the washer and dryer up the stairs and did it in a efficient and professional manner. Hooked up the machines and even tested it before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very experienced. They recognized which type plug was needed and fastened it and the dryer vent in not time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep that assisted me on the customer service line was extremely helpful and courteous. He was also very knowledgeable of everything I had issues with. He assured that any existing issues would be resolved as soon as possible and he kept his word. Would definitely recommend Best Buy for friends and family and I will do continue to shop at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works amazing and I would highly recommend it!

    I would recommend this to a friend